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McDonald's has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about McDonald's most frequently mention customer service, fast food, and ice cream problems. McDonald's ranks 196th among Restaurants sites.
McDonald's delivery service offers convenience for those craving fast food from the comfort of their homes. The plus side is the speed of delivery, with orders often arriving sooner than expected. Additionally, the delivery tracking feature provides real-time updates, allowing customers to monitor the progress of their orders. However, there are drawbacks to consider. The quality of the food upon delivery can be inconsistent, with some items arriving cold or soggy. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while McDonald's delivery offers convenience, improvements in food quality and customer service responsiveness are needed to ensure a satisfying experience for customers.
This is a complaint about the Mc Donalds in Lemont, Il. I'm so tired of this place. Ask for a chocolate malt. Get chocolate milk. When I bring this to there attention. No I'm wrong I have to pay more money. OK, I've gotten two chocolate shakes recently both looked and tasted vanilla. I really think their machine needs to be fixed. Mc Donald's in homer comes out looking chocolate. And they are nice there. I have repeatedly complained to both managers. They need to both go to management school. Rude. Look at you like ok were sorry. Well fix it fix your personal problems starting at the top. I'm going to complain to the corporate office. Get with it. It's worth the drive to Homer Glen. And you pay exorbitant prices for this.
Love their new Guacamole Burger! Guacamole on the top of the burger with salsa, and ranch dressing on the bottom of the burger.
McDonalds has the worst tasting burgers. And God forbid that dang ice cream machine is still broke 15 yrs later! Go to Sonic or Wendy's!
Gross, ridiculously slow, poor presentation and customer service. Terrible system needs better management.
Food is always cold... even worse they don't care about the customer. Manager refused to give her name and asked me what did u want?
Cool place to hang out with friends and the burger was always good in taste. Mc Puff is really nice.
Ordered 6 double cheese burgers got home only had 5 not the first time they ripped me off on either food or change good way to make a profit steal
Messy unorganized never fresh never clean since 2005 and triple the price hmmmmm no problem? Then no business from me nastydonalds is the new name
Tip for consumers:
Try a new name dirty burgers
Products used:
I’ve tried everything all nasty because of the lack of training and the food cost more than the employees paycheck, get yourself together McDonald’s
Hate McDonald's n Lakeland hate it and the stupid mangers someone needs to make a surprise visit, and the only reason I gave 1 star was because I could not leave it blank
More folks leave drive thru then use it as service is unbelievably slowwwwwwww.Wait time is about 20 minutes or more
Tip for consumers:
It's so slow on a consistent basis, it like a cruel candid camera joke
Products used:
Nothing on all occasions service is extremely slow. More folks leave McDonalds Drive thru without ordering because the staff is soooo slow
20 minite waits are the norm. Please close down this McDonalds at 92 CT and 39th in Gainesville, FL it's a total embarrassment!!!!!
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It a good place to eat I suggest you try McDonald's foods they have good staff their nice and kind and they don't get your order wrong
Tip for consumers:
Idk
Products used:
Shoes
I GOT MY BIG MAC I WEIGH 1000 POUNDS MY NAME IS BRYCE I AM ON A SEAFOOD DIET I FARTED OUT OF JOY WHEN I GOT MY FOOD EVERY WORKER THERE IS SO NICE AND WEIGHS 500 POUNDS I FINALLY FEEL AT HOOOMMMMEE!
Tip for consumers:
get stuff
Products used:
BIG MACS
We are a family of 3, I, the sister in the family would like to say that a basket of fries isn't 4 small bags of fries... I hope you all understand what I mean... plus, we specifically asked for 2 cheeseburgers with nothing but bun, patty, and cheese... I LOOOVE (hate) PICKLES AND PICKLE JUICE, THANK YOU (Didn't like it)! >:(… We asked for a 20 piece nugget, we only got 2,6 pieces (12 nuggets) … Me and my brother were still hungry so we got the cheeseburgers but because of the pickles I could only get down half of it... My dad was clearly scammed... We payed more than you all gave us... I also found it very frustrating that the lady was IGNORING US at the order thingy. The lady said to us "Oh sorry I didn't hear yall."... isn't all your headphone stuff supposed to be in tip top shape?! If what she said is true, that is very bad, you all should probably fix that ASAP because of more cars in the line... We held up a whole line of cars because of the lady's ignorance, or low headphone/hearing quality... We were confused that the order thingy wasn't speaking for a while so we EVENTUALLY gave up and found everything out... I hope you all know that I am trying not to offend anyone or anything, I am just hoping that you all do better next time :/
Tip for consumers:
I am only a teen, so don't take this very seriously, thank you.
Products used:
1 small fry, 1 cheese burger nothing but bun, patty, cheese, and pickles, and one 6 piece nugget
They don't have proper payment system after gpay cash cut from our account but they said we don't receive and not proper answer
YALL $#*!ED UP 2 ORDERS IN A ROW $#*! I ASKED FOR BBQ AND YALL GAVE ME RACNCH LIKE TF O AND ON TOP OF THAT THE $#*! OJ THE MIC IS DEAF DUMB ASF AND MAD ANNOYING LIKE UMMM I DKNT NEEDA SPEAK UP YOU NEEDA GO CHECK UR EARS DAMN anyways the chicken nuggets taste like corboard
In the morning I buy a big breakfast and cremal mucha cofee and when i cane home coffe was normal black coffe and breakfast haven't a hot cake
Walnut bottom road McDonald's in Carlisle is the best food is always hot and fresh,
We have not had any problems with our food or order
McMuffin sandwich hard as concrete. I needed a hammer and a spike to break it up and made a visit to the dentist.
Ordered frape got up to window to get it and was told it needed to be cleaned. Lazy lazy people just didn't want to make it
I got a caramel frappe no flavor in at all taste like water no coffee in at would like a refund on irt
Its bad we asked for a 6 nugget and they gave me 4 and i asked for a small fries and they didnt give me anything
Tip for consumers:
Nothing
Products used:
Jackets
This place should be closed.
Crap for food.McCoal chicken sandwich and cold wimpy fries. Absolutely terrible..
You have very tasty cheeseburgers, but they are not useful and gain extra weight for them.
I don't want to be fat from your burgers.
Yummy chicken nuggies and fries! It tastes awesome! Nothing can possibly beat the appetite I leave for McDonald's.
So today the machine is down like all ways and gets annoying when you want your milkshake of a McFlurry.
McDonald's is too costly and they are giving frize quality very less as compared to take price.
Middle class family can't afford this amount.
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