website thubmnail of McDonald's
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Michigan
2 reviews
2 helpful votes
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NOT MY AESTHETIC
April 17, 2022

$#*!, you best believe ima compare this hunk of junk to a basic white $#*!. Like the walls aren't black. We have aesthetic differences and this needs the change. Like, girl, get a glow up before I force plastic surgery on you. The food isn't even good! Fast food? More like a quick heart attack. There's more greese in one fry than there is in a whole deep fryer! If you want a heart attack, come here and burn your eyes out with the terrible interior design. Take some pride in your "restaurant" and make it a emo friendly place.

Date of experience: April 17, 2022
Georgia
1 review
0 helpful votes
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I went to McDonalds on Wayne St. Its disguising how the managers talk to the employee like they R slaves this short white man was cursing at a female. I hate that the staff let the managers talk to them with disrespect.

Date of experience: March 3, 2022
Texas
3 reviews
8 helpful votes
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McDonald's
May 15, 2023

This Manger at McDonald's on 82nd and slide. A Spanish tattooed woman who looks mean as hell and displays it in her work environment. This leaves the customer's in astonishment. She feeds Frank Tello for free and tells me I have to ask Frank if u can eat free. I have money but favoritism and bias I do not. What kind of business ya'll running?

Date of experience: May 15, 2023
Virginia
1 review
0 helpful votes
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McFlurry goes wrong
September 11, 2023

I've been eating McFlurry for along here and everytime I get a different look on the McFlurry for the last 2 weeks, this is ridiculous ice cream in cup with crumbles on top. They told me it's always fixed like this? Where is the McFlurry!?

Date of experience: September 10, 2023
South Carolina
3 reviews
6 helpful votes
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Best burgers in town.
February 26, 2019

This place has my heart. They offer best burgers in town. I love how they never fail to impress me with their quality. Their quality is always up to the mark. The burgers are so juicy and tender. Their ice creams and coffee are too good. This place is like my second home.

Date of experience: February 26, 2019
Seychelles
4 reviews
0 helpful votes
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Amazing place
April 3, 2019

Amazing burgers! Waiting time can be really long but just because it's so popular. Staff is very slow... Not a very good customer service but burger was delicious, the bun was fresh and patty was so juicy and creamy sauce is just amazing combination..

Date of experience: April 1, 2019
Florida
1 review
0 helpful votes
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I mean first they took the healthier stuff off the menu, claimed no lettuce due to covid. Everyone else still has salad. Then they raised prices like 500% the dollar mcdouble and Mc chicken are over 5. The food is not even good for you, you get less and they charge more.

Date of experience: October 13, 2023
Michigan
1 review
2 helpful votes
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Amazing Service
February 4, 2022

Let me start off by saying I do not go to McDonald's very often. I went and picked-up lunch for my mom and son. The server Megan was Amazing friendly and polite really seemed like she wanted to work and was working to get me my food as fast as possible. It was a refreshing experience in the recent times with most people I have encountered with these days seems to not want to be very helpful or really do not want to be working. The store location is Grand Ledge MI on the corner of M100(Wright Rd) and Grand River Ave. Thanks Again Megan!

Date of experience: February 4, 2022
Australia
2 reviews
0 helpful votes
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My kids love it!
November 29, 2022

Only reason for 4 stars is that my kids love it, they love their toys and they don't care that much about food, so they are always happy when we go to McDonald's. My opinion is that service can be much better, and off course food.

Date of experience: November 28, 2022
Virginia
11 reviews
8 helpful votes
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The Muffin was Dry
July 7, 2023

I tried Mcdonalds breakfast and ordered their chicken muffin. I loved the apple juice and hashbrowns but OMG! I am not sure what you guys did to your muffins, but they were dryer than the Sahara desert!

Date of experience: July 7, 2023
Maryland
2 reviews
1 helpful vote
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Awfull experience
December 21, 2015

I don't understand what happens at the core of the frabchise bur their customer service is one of the worst. I have seen customers mistreated on tv news but. Once you live it is not nice. My wife was called stupid and delayed my order for 45 minutes.
At the end who is gonna get crazy for a hamburguer. Just don't buy there anymore!

Date of experience: December 21, 2015
Wisconsin
1 review
0 helpful votes
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The Frappes that we ordered were disgusting, they did not taste like oreos at all they tasted like smoothies, as if they didn't clean the machines before making our drinks. They tasted like strawberry, and frankly cross contamination is a big problem and they are just lucky neither my wife nor I are allergic to anything. Lazy sanitation work or simply not following correct procedures in making the food. Disappointing to say the least since we didn't get what we paid for.

Date of experience: August 18, 2023
Georgia
1 review
6 helpful votes
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I purchased chicken mcnuggets for my family for movie night. I hate thinking about it. Something told me to look down and there I found a roach fried to the nuggets. I don't know if I had already eaten others. My grandson threw up and the next day my son my grandson and myself were all feeling somewhat sick. I contacted health department and reported them I contacted the head quarters online because I couldn't reach anyone by phone at the store. I have not heard from the store yet. It's been a month.

Date of experience: August 9, 2022
Pennsylvania
1 review
0 helpful votes
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Coin Shortage
January 13, 2022

780 W 84th Ave, Thornton, CO *******

They are still saying theirs a coin shortage, But the guy in front of me paid with cash too and he got his change. I guess you need to be Mexican to get your change back and I'm a lite Hispanic that doesn't count. The biggest food chain and they dont have changes. WOW!

Date of experience: January 13, 2022
Oklahoma
1 review
0 helpful votes
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Sucks after 5 pm
June 23, 2022

Every time i go to mcdonalds after 5:00 pm the food is old and nasty. Every time i specify or ask politely for fresh food they just throw it back in the old nasty grease and reserve it to me as if i wont notice absolutely disgusting

Date of experience: June 23, 2022
Illinois
1 review
1 helpful vote
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$#*!
October 30, 2022

Went to 3 McDonald's on oct30 to order 3 simple things 1. Said they had to close due to being understaffed, 2. Because "they closed" even though they advertise 24hrs and 3. I waited 45 min for a Big Mac mc chicken and fries, I live in chicago ******* and y'all fell off this is absurd

Date of experience: October 30, 2022
Indiana
1 review
0 helpful votes
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Twice I tried to use my reward for a big Mac and said it had been removed, how was it removed. I use this App once or twice a week, never had any problems till the other day at Taylorsville store. Thank you

Date of experience: June 21, 2023
Texas
2 reviews
0 helpful votes
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This is a highly unprofessional place. When the store owner is highly rude
'Mamta Patel'

My daughter was playing and they got upset with her. She is only 6 year old baby. They have their own staff kids playing and sitting inside as if this is a day care. They are kind of them
Why be 'rude to children.
The management lies

If they deny this post, I will upload pictures, which I took showing the entire incident and do a full review.

https://www.mcdonalds.com/us/en-us/location/TX/MCKINNEY/3200-ELDORADO/*******.html

Date of experience: July 18, 2023
Texas
1 review
0 helpful votes
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I went to McDonald's tonight to order a quarter pounder and a quarter pounder with cheese meal. The quarter pounder was to have ketchup mustard and pickles only. There were no changes to the quarter pounder with cheese meal. The first time, and the quarter pounder came out with cheese. Took it back in and the second came out with pickles ketchup mustard and onions. By the time I got a third my fries were too cold to eat. Didn't realize But my medium Dr Pepper was actually a medium Coke until I had already left McDonald's. It makes me wonder why we try to keep the country intact when the youth of today or to freaking stupid to possibly hold it together when it's their turn. They can't even put together a damn sandwich.

Date of experience: August 28, 2022
Philippines
1 review
0 helpful votes
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For me, it may be counterproductive to say that Mcdonalds is the most fastest delivery service ever, knowing that i have cheap and fast food. But I must say, the customer service on the other line is very helpful and should be given a wonderful applause, not only they guranteed my order would come in 20 minutes, that if it wasn't given by the 20 minute time, they would give me a special promo! Looking back, I used to hate this franchise and all the other fast foods, but that one phone call really furrowed my eyebrows backward and forward and made me really rethink some stuff! 5/5 recommend, changed my life.

Date of experience: July 12, 2023

Overview

McDonald's has a rating of 1.6 stars from 542 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 25th among Restaurants sites.

service
237
value
225
shipping
115
returns
124
quality
207
+65