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McDonald'sReviews 545

1.6

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McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

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Arizona
1 review
1 helpful vote
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I used to love macdonals the fries the big mac but noticed it's been getting bad well today i went and wow it's not just bad it's terrible their big mac was completely bad and the fries dry just horrible wow

Date of experience: August 31, 2024
California
18 reviews
10 helpful votes
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Almost Puked
June 30, 2024

McDonald's parking lot smelled better that the order kiosk.
Kids snot & puke on the kiosk screen.
So I went back outside, & split.

Date of experience: June 30, 2024
GB
1 review
1 helpful vote
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Charge you but don't deliver
June 20, 2024

Ordered via McDonald's app and McDelivery, it never showed up yet I've been charged. Nobody at customer service seems to care or be able to help. Just blaming Uber Eats?
Will never use again.

Date of experience: June 20, 2024
Illinois
1 review
0 helpful votes
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First While ordering the guy was on a call (probably with his soon to be ex)the whole time.
Then when you look back every one was on their phone. After that a very kind girl came to take over (thank u) and took our order but when we got our order it was cold, squashed and no one was really paying attention. Then when we
Went to go through the trash away it was completely overflowing and stunk very badly.
May the forth be with you and have a good day not at this McDonald's.

Date of experience: May 4, 2024
Bulgaria
31 reviews
6 helpful votes
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McDonald's delivery service offers convenience for those craving fast food from the comfort of their homes. The plus side is the speed of delivery, with orders often arriving sooner than expected. Additionally, the delivery tracking feature provides real-time updates, allowing customers to monitor the progress of their orders. However, there are drawbacks to consider. The quality of the food upon delivery can be inconsistent, with some items arriving cold or soggy. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while McDonald's delivery offers convenience, improvements in food quality and customer service responsiveness are needed to ensure a satisfying experience for customers.

Date of experience: April 30, 2024
Pennsylvania
6 reviews
1 helpful vote
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After seeing online this Store in Duquesne Pa. Was open 24hrs, I caught a Uber to this restaurant. After the Uber had left I was told dining room was closed. I am a disabled veteran and don't drive. So this is a case a discriminating against the disabled.

Date of experience: April 28, 2024
South Africa
1 review
0 helpful votes
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As if that was not enough waiting for soo long.we were told they can't give us straws since we're eating our food in the restaurant. I was experiencing that for the first time. I had to beg for my daughter's straw since she was having milkshake.service@ Landrosmare polokwane is bad,I'm never going back.

Date of experience: March 26, 2024
Georgia
1 review
0 helpful votes
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What's wrong with fish filet…not crispy, appeared and tasted like it had been sitting under heat lamps, cheese was about 1/3 size it used to be. If this is to be on menu, GET IT RIGHT. No where near as good as they once were! Won't get again

Date of experience: March 21, 2024
GB
1 review
0 helpful votes
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Kinga
March 23, 2024

Esmeralda was so friendly she did ask if we need any help and she did smile
We are if we can have any sos ate went and get for us.

Date of experience: March 21, 2024
Albania
27 reviews
12 helpful votes
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So so
March 22, 2024

I rarely visit McDonald's, but when I do, I'm usually satisfied. The food is prepared quickly and the prices are quite reasonable. However, the quality can sometimes vary.

Date of experience: March 20, 2024
Missouri
1 review
0 helpful votes
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Bad experience
March 13, 2024

They only gave me fifteen chicken nuggets with my twenty piece and forgot the barbecue sauce as well.

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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Disappointed
March 11, 2024

The menu has become disgusting. No healthy options of grilled chicken or salads. I went with my two kids and bought 1 happy meal, 1 (2) cheeseburger meals and 1 double cheeseburger with a medium drink... $32... it is awful

Date of experience: March 11, 2024
Illinois
1 review
0 helpful votes
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Rude cashier
March 9, 2024

I visited the McDonald's in Forsyth, Illinois within the last hour. Ordered my favorite hot chocolate. The cashier took my debit card, swiped it, handed it back, and said nothing. No "would you like a receipt" or even the standard "thank you" came out of her mouth. In fact, I think she gave me the "side eye look" as I pulled away. If she's my cashier in the future I'll be sure to tell her you're welcome. And I don't have proof of purchase because I didn't receive a receipt, but my debit card was used. My name is below.
Thank you!
Kathy Fornear

Date of experience: March 9, 2024
Arizona
2 reviews
1 helpful vote
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Every store Mc Donald's has I hope shuts down forever... The food is tasteless,they put their sauces on sandwiches so much it slides apart and is annoying to eat.The young adults are joke can't even talk to people or ring up order at all the kiosk are a real bad step for mankind and the way of world Boycott this horrible business and get better food and service.you lost my business and my family's too.

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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I was at mcdonalds on 30 in plainfield ill. I go there every day i am off work. 3 days a week.
I take my dog bcuz they used to give a pup cup to the dog. Not any more though. Now they have to add to the 14.06 tab with another 30 cent charge for a pup cup. 14.06 just wasnt or isnt enough they desparately need that 30 cents. They are using product and MUST charge lets see if not mailing the 14.06 anymore will awaken the owner to the fact the 2 cents worth of whipped cream in a 1 penny cup will not make up the difference. If all the stores in my town charge then i guess the dog wont get whipped cream from mcds anymore. And Mcds wont get the 42.06 anymore.

Date of experience: March 3, 2024
Georgia
1 review
0 helpful votes
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Smelly tomatoes
February 27, 2024

I ordered a burger with everything on it, the smell of that tomatoe was odd kinda rotten.
Will never order it again.
Very disappointed
I'd rather make it at home than order from the gross McDonald's 😝

Date of experience: February 27, 2024
Ohio
1 review
0 helpful votes
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Annoying
February 22, 2024

I went to three different McDonald's for a shamrock shake and every single one said their machine was broken, and since there's only like a month to get it I really want to but every time I go they say the exact same thing. Step up your game McDonald's!

Date of experience: February 22, 2024
Maryland
1 review
0 helpful votes
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Y'all can do better!
February 22, 2024

My wife and I ordered breakfast, we got a bagel sandwich breakfast meal. The bottom of the bagels are as hard as an man whole cover. Come on McDonald's do better with your bagel and biscuits. The biscuits are as dry as the dessert... You'll chock to death.

Date of experience: February 22, 2024
Indiana
1 review
0 helpful votes
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Will never go to a McDonald's again overpriced slow service and I can't understand what the employees are saying when I talk to them and to many order mistakes

Date of experience: February 20, 2024
AE
1 review
0 helpful votes
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Refund my order
February 17, 2024

It's my first time to order in McDonalds then I was surprised that they are not doing a refund I'm very upset 😢 it's not pair coz the location of the driver is not in my location.

Date of experience: February 17, 2024