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McDonald's has a rating of 1.9 stars from 533 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about McDonald's most frequently mention customer service, fast food, and ice cream problems. McDonald's ranks 332nd among Restaurants sites.
McDonald's delivery service offers convenience for those craving fast food from the comfort of their homes. The plus side is the speed of delivery, with orders often arriving sooner than expected. Additionally, the delivery tracking feature provides real-time updates, allowing customers to monitor the progress of their orders. However, there are drawbacks to consider. The quality of the food upon delivery can be inconsistent, with some items arriving cold or soggy. Furthermore, navigating the delivery app and resolving issues with orders can be challenging, as customer service responses are often delayed or unhelpful. Overall, while McDonald's delivery offers convenience, improvements in food quality and customer service responsiveness are needed to ensure a satisfying experience for customers.
This is a complaint about the Mc Donalds in Lemont, Il. I'm so tired of this place. Ask for a chocolate malt. Get chocolate milk. When I bring this to there attention. No I'm wrong I have to pay more money. OK, I've gotten two chocolate shakes recently both looked and tasted vanilla. I really think their machine needs to be fixed. Mc Donald's in homer comes out looking chocolate. And they are nice there. I have repeatedly complained to both managers. They need to both go to management school. Rude. Look at you like ok were sorry. Well fix it fix your personal problems starting at the top. I'm going to complain to the corporate office. Get with it. It's worth the drive to Homer Glen. And you pay exorbitant prices for this.
They get your order wrong a lot of the time, and the only good thing is their fries WHEN there're NOT soggy. No one likes soggy fry's.
It's always pretty tasty, fast and cheap. I really like this restaurant chain, I think I will take my children and grandchildren here))
I asked for oatmeal and they said they were still serving but didn't have any. So how can you be serving something that you don't have.
The food is usually cold and the prices now are outrageous. The customer is paying for the 15.00 a hour they start at now. Won't be going back again.
Listen, t's a healthy part of a breakfast, lunch and/or dinner. You can crane me to hospital if you give me a Big Mac. Or 15.
So the apple pie was to small the drink was kinda warm and the fries lost their flavor in a few seconds and it the fries where not hot
I did not receive the whole order i m very angry and upset I want my order new, i m still waiting please
Tip for consumers:
I’m waiting for my food
Products used:
Food
You need to close McDonald's down they have bad service and the workers are rude you need to fire them.
The custard cream and blueberry holiday pies are awesome. Please keep them for awhile. It is the best holiday pies McDonald has had in awhile.
I ordered a food from mcdonald and it never disappoints me with food qaulity and delivery services. Thanks for the tasty burger.
Always a big fan of your stuff big fan. My mother also admires the snacks you guys provide. You are awesome.
Rude customer service raised voice at customer impolite order area speaker drive thru person that took order
Nice and good food. Love the spaghetti. Employees were all wearing face mask and gloves when taking orders and handling food.
Well lets put it this way lol
Mcdonalds, Mcdonalds and Mcdonalds. Other than it can give you diabetes, obesity etc. tastes pretty good lol
Tip for consumers:
If you want Quality stop being cheap and go to a more expensive restaurant lol may save you and your families lives haha #Fast food at its best lol
Been going to McDonald's for sometime boy did the go down hill no grill Chex no snack wraps tenders bad
No pizza in that stupid restaurant they have every thing else it is annoying there is no pizza place near
When u guys gonna bring snack wrap back to CT the snack wrap is the best especially barbecue and ranch pls bring it back as soon as possible
They are my morning dew early in the morning they need more workers like them very polite that way i like to go there every early in the morning
I'd like you to know you are the best fast food restaurant. Always delicious food and very fast service
Chicken / Biscuit is overcooked flat chicken patty on a biscuit. Very disappointed. Never again done
They need to fix their employees, and their service.
Their delivery service was stupid, and their customer service was stupid as well.
#WE ARE NEVER COMING BACK
#MCDONALD'S SUCKS
The food is cold and the hot drink is so flat not enough squirty cream I love the taste of the drink but not enough of it in
I ordered a spicy chicken sandwich & it was so bad & I had to through it in the garbage. It was not edible - it was raw!
The combo pack I ordered was ok. It was very regular, the taste was not as told and the quantity was very less.
Fry's are good burger is good and yea that's all I have to say oh and nuggets are also good to they also
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