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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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I was very excited to see the truck pull up to drop off my new things I'm enjoying everything
Very helpful in all aspects of my order made sure I understood my contact
Everything was done as promised to me. Excellent customer service.
They are extremely helpful and friendly. The orders came very quick and merchandize was great quality
Thank you, Jennifer! We truly appreciate your business. Please let us know if we can help in any way in the future.
They always go above and beyond to get you the best products and great affordable payments would definitely recommend to anyone, great job guys
Thank you so much! Your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
I had trouble getting my bank verified but it was probably because I usually use secure browsers. I'd like to be able to make additional payments online but understand that I need to call the finance department to make extra payments. I suppose having the question answered up front is a good thing.
Thanks for the feedback! We really appreciate your business and look forward to serving you again.
I had a very easy time ordering my merchandise. The credit approval was very quick. The customer service was wonderful. Yes, the shipping can take a while. But in the end I'm very pleased!
Thank you for the great rating! We really appreciate your business and look forward to serving any additional needs in the future.
Last person very helpful after the last two customer service where very rude!
So I guess first of all it took about 3-4 weeks to get this process done a lot of waiting a lot of back and forth. Second I wanted my payments to come out of a certain account which the first one did but then I got a phone call that said the account that they took the money out of wasn't and approved account so I said ok well then why'd you take the money out of it then and I went around and around with the guy on the phone and he couldn't give me a reason why I could use this certain account and finally after about 20 minutes on the phone it clicked in my head and I said to the guy is it because I don't have a direct deposit going into this account and he finally confirmed that it was and I was like why didn't you just say so. Not sure if there was some fine print somewhere I didn't see but in any case It was a bit frustrating but with that beginning said if your credit isn't so good and you need something these people come through and have very good products and nice package deals unfortunately for those of us with not so good credit we are at the mercy of high interest rates but if it weren't for companies like this that take a chance on people like us we'd have a hard time to build up our credit so for that I thank y'all
No hastle purchase and easy financing! I have purchased multiple items from MDG and never had an issue.
Thank you for your feedback! We cannot achieve this success without you as our customer. Your satisfaction is our number one concern and we promise to stay reliable.
Charged to much. But it's ok. Because of my credit
Thanks for the feedback! Our customer-friendly shipping schedule is calculated on the actual weight of your shipment and interest rate is based on your credit assessment. It’s an open loan so you can increase payments or make additional payments that will straight to your principal balance and help lower your balance faster. The faster the balance decreases the less interest you pay, and the more money you will save! We hope you'll enjoy your item and please don't hesitate to let us know if we can help in the future.
I just needed to make the order and that's it. The next day approved and shipped! Thanks.
We are truly grateful to you for choosing us and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.
The process taken to finally ship my products was a bit awkward at first, since there were a lot of steps involved. I later realized, though, that it's a very same process to provide security in purchasing products.
Thank you so much! We're sorry if the process left you with a negative experience. As we're an online company we must take precautions when lending to prospective customers as it is different than financing done in person.We hope you'll enjoy your item and to continue this relationship in the future.
Very quick, and great products. Awesome service. Definitely will be ordering more items from them
Tablet was not working when I received it I ordered it for a class that I start on Thursday MSG refused to send me another right away first I must mail the no working one back I will not buy from them again I have never missed a payment I am very disappointed
Thanks for the feedback and we’re sorry to hear your product arrived defected. We try to take every precaution to ensure that everything arrives safely, but it clearly didn’t work this time. All the items are under the manufacturer warranty and we're looking to resolve this issue immediately. As soon as UPS picks up the defective tablet we will be able to send a replacement. If you have any additional concerns please give us a call at 1-800-906-0976 x 352.
Ridiculously lengthy and everytime you call you get a different answer... no matter what i asked.
Thanks for the feedback and we're sorry to hear about your disappointment. We work really hard to offer the best service and it’s important to us that our customers are more than satisfied. Please help us to improve by providing more information on your experience. You can send us an email at ivanav@mdg.com with your order ID number and we would be happy to assist.
I was very pleased with their customer service and the ordering process it was very easy and I have no complaints.
Very happy with my purchase! Been playing it since it arrived. MDG easily approved me for a line of credit an from there on it went smooth.
We put customer experience and satisfaction as our priority, and your comment reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
It was easy to find all the things you've been wanting to get love the payment schedule
Thank you for your feedback. We appreciate your business and look forward to serving any additional needs in the future.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We cannot achieve this success without you as our customer. Enjoy your purchase and don't hesitate to let us know if we can help in the future.