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Meetup

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Overview

Meetup has a rating of 1.3 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Meetup most frequently mention customer service, credit card, and many people problems. Meetup ranks 627th among Social Network sites.

  • Service
    77
  • Value
    77
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate Meetup?
Top Positive Review

“Andrei's French convo group is magnifique!”

Masha K.
7/26/16

I've really enjoyed attending the intermediate/advance conversation group led by Andrei on weekend mornings. The topics are always interesting and the Union Square Barnes and Noble is a great location. Looking forward to going again soon!

Top Critical Review

“Meetup is now Greedup”

Jim C.
10/13/24

I have been an organizer for my group on meetup for about seven years. In June, they jumped their pricing sky high, $44 for one month, $180 for six months, $300 for a year and encourage us to have members pay this. Granted, we have 700 members, but that burden should not be placed on them (even 50 cents). When it was about $100 per year, I could justify the cost. At $300, I cannot any longer. And by the way, that is just their standard pricing. Meetup PRO is even more ridiculous than this. When I tried to reach out to support about this, I literally got the cold shoulder. Not a single person contacted me from Meetup about this issue. That was the final straw. Sure like most greedy corporations, they will get their money somehow. We just won't be one of their supporting groups.

Reviews (496)

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customer service (49)
Thumbnail of user joeannv
California
1 review
19 helpful votes
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July 7th, 2014

Once you join Meetup you cant seem to cancel. I have try for the last 3 1/2 hours to cancel nothing works on their web site, the site tells you how to cancel, but of course, it doesn't work.
They keep charging my CC. It looks like I need to charge the number on my card thats about the only way to stop this charge. It hasn't been helpful at all

Thumbnail of user johnr4265
California
1 review
0 helpful votes
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December 10th, 2021

They charged my credit card for the highest service after giving me the year free last year and then said their policy is to never refund, without any chance to discuss. I notified them 10 minutes after I noticed my charge

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Value
Thumbnail of user odileb
California
1 review
8 helpful votes
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May 3rd, 2018

Confusing new interface doesn't allow one to just search for what you want. Page organization is also confusing, and suggests other groups which appear to be events related to the group you thought you landed on in the first place. Many groups are suggested, but are totally out-of-date. IMO, no group should appear on Meet-Up that hasn't had an event in 6 months. So many defunct groups now. It's also less clear how to add group profile info, which makes is boring because nobody has a profile. My biggest pet peeve, group organizers that don't fill in their own profile info. Moving on from MeetUp.

Thumbnail of user vl490
Indiana
1 review
2 helpful votes
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August 10th, 2017

I wanted to go an Ableton Users meeting(Ableton is a music creation platform). This particular meeting was intended to give artists a chance to play their music. There was about twenty people there and only one other person played their music. The rest of the people there were organized into cliques, and would openly make fun of me, a new comer. Heh, it was actually funny to see them attempt at looking cool, all while hiding their insecurity about their own stuff. I mean, they want to be gangsters, but turn out to be really preppy. Don't go.

Thumbnail of user rosamariac1
Canada
1 review
7 helpful votes
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September 29th, 2019

This app is absolutely ridiculous. It always freezes and doesn't allow me to do the technical things I need to do as an assistant coordinator for our Meetup group. The past while it didn't allow me to search people or place them into activities. Now, it won't let me post anything on the discussion board but others can. Meetup doesn't have a customer service telephone number at all. I'm considering leaving Meetup bc of the non-stop continuous technical disruptures it causes when I try to technically do something for my events or when I'm not using the app at all and the technical error messages pop up to disrupt my current app uses that have absolutely nothing to do with the Meetup App. Google ITs should have developed it! Ridiculous!

Thumbnail of user nonayab
New York
2 reviews
31 helpful votes
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February 3rd, 2018

For the love... It used to be very user friendly and an awesome little calendar to easily check what was going on for several weeks in advance. Now, it's complicated as all get out and organizers are having a lot of trouble figuring out how to update/change meetups and so have been neglecting it all together, to the dismay of members that end up going then to the wrong place. Ugh... Also, it would be awesome for those of us that don't make any money off of the meetup to get a reprieve from the monthly cost of it... It's very expensive for anyone that is not a business promoting themselves.

Thumbnail of user christopherp79
Georgia
1 review
18 helpful votes
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February 19th, 2017

I used meetup.com some time back and just returned to kickstart a professional network in my area. However, I was disappointed to see the site actively promoting a political agenda. I'm so weary of corporations attempting to force a liberal ideology on us and have decided to seek alternatives as much as I reasonably can when this happens. Since meetup.com has chosen to promote a ridiculous viewpoint right from the start on its homepage, I no longer have a use for the site's services.

Thumbnail of user eval75
Utah
69 reviews
98 helpful votes
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December 19th, 2019

I think what they have going is good. It gives people a place to go to find activities they are interested in or like minded people to join or learn about. The main reason I gave such a low review is because their cost is outrageous. About $90 for 6 months. Granted you get 3 pages it is still outrageous.

Thumbnail of user sallyn31
North Carolina
1 review
4 helpful votes
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July 5th, 2018

I decided to organize a music group and paid $19 one week later, I'm still waiting for it to be approved and available to the public. Of course my subscription will be running out around the time it gets any publicity. What a waste!

Thumbnail of user chelseah3
Pennsylvania
1 review
10 helpful votes
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May 25th, 2013

This site is just horrible and disappointing. I signed up for several spiritual meetup groups hoping that I would connect with like minded people. First of all the organizers, who claim to be shamans, healers or whatever else are full of crap and just want to manipulate others and get your money. Second of all, even when I reported inapporpriate members, I unfortunately attracted really sick people who would stalk me by sending me so many messages or make me feel threatened. When approaching the organizer, nothing was done. I had always had this issue with meetup, not connecting with the right type of people, and I just think the people on there do not have good intentions, see weak lonely people and try to manipulate them. The site is a great site for predators and disgusting men to try to get women.

Thumbnail of user stacyh58
Virginia
1 review
12 helpful votes
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January 2nd, 2018

It sucks! Has an organizer I find the "new and improved" Meetup.com terrible. It's difficult to upload pictures, make comments, you can't edit attendance, all features we use to be able to use. You can't see the page sponsors. Sorry meetup but it's hard to manage a page from my phone, especially when many of my page files are already on my laptop. Not sure we will continue to pay for the bad service much longer.

Thumbnail of user conniee6
Virginia
33 reviews
77 helpful votes
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May 7th, 2018

In my particular area I love the meet-up groups. It has really broadened my social life and it's a great way to meet people. Of course I'm selective as to which meet- up sites I like. You have to find the people that are compatible with you.

Thumbnail of user jamesm375
District of Columbia
2 reviews
33 helpful votes
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March 13th, 2020

I am an organizer and pay this site every six months. We as a group have had great experiences in the past, but the site is now SO buggy. The last two events I have schedule theres been major bugs/impediments to creating events, announcing events, posting photos - real basic stuff. I hope customer service responds this time, because if not, I'll have to find another platform. My co-organizer has been able to announce events, but does occasionally have problems too - this wouldn't be a problem if customer service were reliable.

Thumbnail of user lous44
Arizona
2 reviews
21 helpful votes
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February 15th, 2017

I'm so bummed that the head management at Meetup felt compelled to encourage resist groups in an email to all its members. I'd say 50% of this nation would take exception to that. We voted. That's the way it works. I'm saying goodbye as an organizer and will find another site. I don't want to pay to listen to that B. S.

Thumbnail of user tarak21
Georgia
1 review
8 helpful votes
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October 4th, 2016

I absolutely can't stand the updated version of this app! So much more difficult to navigate. Can't see all the events for your groups easily. Don't like the look, poor funtionality. It would be nice to at least give users the option of 'classic view'. If you are going to change it, make it better, not worse and hard to use! Especially for new people to the site! Huge thumbs down on this!

Thumbnail of user dianal2
Arkansas
6 reviews
38 helpful votes
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July 23rd, 2011

This is a local website (has branches in many US cities). There are groups for people of all ages and hobbies, and just about any interest. Each group has their own page, photos, and message boards. I believe it's just about as safe as anything on the internet these days. There are regular activities and people meet in homes, restaurants, clubs, and at outdoor events. People get to know each other in person. It's also nice because at the holidays, which can be lonely for some, there are always get togethers.

Thumbnail of user mikea196
Washington
1 review
4 helpful votes
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November 1st, 2017

I'm part of a Real Estate Mastermind. We have members in over 50 markets that have posted the same meetup as myself. For some reason, Meetup is denying my meetup. I've sent them screen shots, etc. Their reason is always a blatant error/inability to read. They're terrible. I can't organize a real estate meetup, but meetup.com allow ANTIFA to "meetup"...
You've gotta be kidding me...
Terrible company

Thumbnail of user dq4
Georgia
2 reviews
25 helpful votes
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March 18th, 2017

I was a member of several meetup groups. When they started political activism I deleted my account and figured I could find similar groups on different platforms. Then I started reading all the horrible things unrelated to politics, about this company. Basically this is my perception now of the company: someone had a great idea, got some funding, created a huge platform. Company greedy, arrogant and basically got a "god complex". Meetup: you aren't god, you're too big for your britches, people recognize your company and ethics are the embodiment of evil, and now they have left you in droves. Eat my dust, too.

Thumbnail of user lenoreo
Colorado
1 review
19 helpful votes
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February 15th, 2017

I didn't join Meetup to hear their political views. Civil unrest, resistance... really Meetup? Is this what you're offering subscribers? Bad choice for any business to preach their political opinions! Unwise, unprofessional, UNSUBSCRIBE!

Thumbnail of user deanr40
Colorado
2 reviews
13 helpful votes
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January 30th, 2018

I organized a Meetup, and started to get folks joining the group. Every time I went to welcome a new member, I would get an error message indicating that I was not authorized to send messages to group members. I started getting messages for 'Joe'. My name is Dean. Somehow they got the wires crossed, and I was not able to organize meetings, reply to questions, or use any other organizer functions. I tried calling a customer service number that I found on the internet. It was a recording directing everyone to the website/email support. They do not answer emails directly, but instead send you a list of FAQs as answers. I had my credit card company reverse the charges and disbanded the group.

Thumbnail of user napac
Massachusetts
3 reviews
12 helpful votes
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June 8th, 2022

Used to be great at finding new events and groups. Now I can't find anything. Even when I know there's a group or event that exists, it doesn't show up in any search that I use. Dates are all over the place instead of in chronological order. I put in my area for a search and it comes up with other states! I'm missing so many opportunities it's so disappointing that they kept changing what wasn't broken and made it a useless social site. Very non-user friendly. And not one single event comes up in a search que that matches any of my dozens of interest categories.

Tip for consumers:
So many people have purchased packages to set up new groups and then they never bother to list anything. Meetup does nothing to promote their site and does a lousy job of making a useful search engine so I'm sure that half of the groups are never found when people are looking for them.

Thumbnail of user laurah49
Australia
1 review
7 helpful votes
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September 24th, 2014

I don't get all the bad reviews? I agree when I was in Canada some of the groups charged for events, but most didn't. In Australia, none of my groups charge for events unless the event costs money, eg a ticket to something. You just get to go, meet awesome people and my social life has now expanded. In some cases we get to go and get free stuff. As a woman, you have to be careful of the weekend events that creepy older men treat as dating events though. Go to girls nights and groups for people who've just moved to the city. I've made so many friends through meetup.

Service
Value
Thumbnail of user barbb10
Oklahoma
1 review
6 helpful votes
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May 11th, 2015

Organizer has not held event for over nine months. She has received everyone's dues and then sends out emails that she is too busy to plan events. SCAM ALERT - this is just to get $$$ from dues with no events. There should be some type of audit to check that an Organizer is really doing what she says that her group does on her "meetup page" against the large volume of $$$ that she takes in from several hundred members! Sarbanes-Oxley

Thumbnail of user lisad442
New Mexico
1 review
6 helpful votes
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July 9th, 2018

Ive had experiences with meetup too! First they charge a lot to start a group but also they took away all my members when I wanted to charge monthly fees and charge my members the monthly fee only if they decided to attend a meetup, but they changed that! Now my pending members were all deleted and I would have to contact all them one by one! It's horrible only left with less than 100 members when I had over 1000! Meetup really does not want us to have members! They are greedy! Hopefully they will change it back to where it was or I may be leaving meetup for something better!

Thumbnail of user ryank453
Colorado
1 review
6 helpful votes
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May 22nd, 2020

Somehow we paid for something, which signed us up (without our permission) to get charged monthly. After months of trying to reach someone who could help us get this off our account, we finally had to dispute it through our credit card instead. This company is as black hat as it gets.

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