Meetup

Our meetup for a club was not getting much, if any response. I swear I set my profile/account to NOT auto-renew. I figured when the renewal notice came, we could evaluate whether or not to continue. I just got a notification that I was auto-renewed and billed for another six months. I have been searching the web site to see what I messed up. Apparently, they have changed there methods, and all subscriptions auto-renew. This must be something new, since they mention they will not refund if you failed to turn off auto-renew. Which you can't turn off any place I can find. So, if you were foolish enough to sign up, make a note on your calendar to cancel before the six months ends. Believe me, you will want to cancel.

Terrible customer service once they have your money. All friendly, charming and quick to help when you begin to set up a new meetup, but that welcome mat is gone once they got you in. A Meetup I had organized for after-school education in Technology (of course, the Meetup is technically for the parents as kids cannot be Members), disappeared with no warning or explanation, and so far they have not responded to all efforts I have made to contact them.

They refuse to cancel the subscription or even acknowledge cancellation. NEVER give this scammer your bank details. I now have to go through disputing their illegal charges with the bank.

The only reason I paid to start my own private group is because their platform does nothing to protect you against stalkers.

Poor site functionality, counter-intuitive workflows and dated EVERYTHING.
I read that Meetup.com is just a group of Investors trying to get their money back at this point.
The free site is OK.
I see no point in getting the Pro Membership & when you try to cancel, there is no button. (b/c they know the product is $#*!.)

This site has the worst user experience. There needs to be a way to directly contact hosts via phone, while also obscuring the real phone number, when you don't know what someone looks like when you are meeting up with them.

The new app is horrible, confusing, can't post a meetup from my phone, have to go find a computer. I know many, many people who have emailed them to tell then that their app sucks, but they are just ignoring everyone. They know they're the only game in town, so they do whatever the heck they want to. Eventually, they won't be however, and everyone will flee their site immediately! I heard they are going to load the new version on-line as well. If they change the computer access to look like the app, I'm going to stop being an organizer and drop out of meetup. I'll just use Facebook to create invites to all the people I met on meetup, and abandon meetup until someone else comes along who does a better job of listening to their customers.

They use fake accounts to pump up your meetup, this is why only a few people show up per meetup. Not only are they faking out the organizers but the people are tricked into thinking others are going (which kind of adds a security issue considering it's not safe to just attend any meetup by yourself).

Because of their bad ethics, this site is becoming more and more unpopular. All this greed will surly see its karma.

By and large it has turned into a way for businesses and people to make money off members who are looking to expand their social circle. Service businesses hold "learning" sessions to sell their services. Restaurants advertise "social events" to get you to come in and buy food and drink. Trips are advertised at rates that are higher than if you did them on your own. "Self-help" and "self-improvement" retreats are offered by individuals to make money that prey on lonely, desperate and troubled people.

The website is now non functioning, it's in the old and the new platforms at the same time. But you can not tell which parts of the site works or doesn't work, until you spend too much time fumbling around. What a shame.

I contacted them with my complaint, however no response. I was hoping they would respond and say "our ETA for new platform is?" or something that would let you know that this is a priority to them. FIXING THIS PROBLEM.

Its all good that I have heard nothing from them. I will be looking for a new service. Even if a lose a few, its still better that working with a company that does not respond. I take a 'no response' as a F--k You to a customer.

Only a matter of time. I'm out.

One star is too many. Can we give it no stars here?

I'm the owner of a Meetup website (group). This is a PAYED service, but the customer service is the worst I've ever seen or heard of -- which is to say they never actually communicated with me by email when I reported a problem. And they apparently are not accessible by telephone at all (I could not find a customer service phone number for them on their website).

What is more, Meetup apparently prevents users of its messaging service from voluntarily sharing their email address with others in the group via their messaging service! I've had several people respond to my request for their email address by sending that address... which Meetup blocked! In the place of the email address these people sent was five asterisks: *****.

Meetup needs to be replaced by a superior service which offers the same kind of service, only better. Perhaps Meetup themselves will realize this and repair their egregious errors of judgement.

Are we to understand that you want over half of your members to cancel their accounts?

Well, we're doing that right now.

It's one thing if members want to set up such a group, despicable as it may be, but for your company to set these up and brag about it through a mass emailing? No, you can forget that.

I am cancelling my account.

Meetup used to be a pretty good site. But with each makeover, the look and feel and functionality continue to degrade. I am an organizer and I know several other organizers who all agree that using Meetup is an exercise in rage and frustration. You want to start throwing things. Yeah, it's that bad.

We have been using Meetup for 6 years and now they cocked the whole thing up we will be leaving if they don't bring back the old format. This was so easy for the older users of our club, now they don't bother as too hard. Why stuff up something that was working, fire the tosser who gave it the new look

I was an organizer for hundreds of meetup events. I quit because I could no longer deal with the psycho, creepy, and just plain crazy people that would come to my events.

After all of the work that I did... I agree with other former organizers on meetup.com that meetup is definitely for losers who do not have the social skills to make friends in real life.

I joined in as an organizer in 2008. I loved the group but then they insisted on collecting the dues. They kicked me out when I didn't pay the dues of O dollars but held me liable and kept deducting the 6 month dues from my Credit Card. No way to contact them. The phone number in NY doesn't work. My American Express sided with them rather than me. Stay away!

This site has BIG problems when it comes to easy access to group events online. They seem to have some problem with just sending out a link once you request to attend a group. They don't send a link to your email and if you go to the group site there is no link to attend at the time the group is starting... i find it very stressful and the groups I am joining are to help me with stress! I would avoid trying to do things online through Meetup and just wait til people start getting back together in person. This has happened to me with several different groups on Meetup. Are they super careful about security or something? Has anyone else had this problem?

They have a nasty loop hole for cancelling service. Currently talking to lawyer, its not about the money. I just hate seeing business take advantage of people. And these people at meetup are doing just that. My lawyer is currently charging $9,000 for a $35 charge. They will be paying all lawyer fees along with the $35. I am all in.

I have well over 2500 members. I sent out an e-mail notifying all members we may be making a move to a different service. I also notified Meetup they were not allowed to send my members any unsolicited political e-mails and they were not allowed to use my groups name without express permission of us, it is a registered trade name. Also they did this in direct violation of our groups rules. I have lost a number of members since they pulled this. They have damaged our reputation by taking a group founded on no drama into a political one.

Frankly I think we could all band together and look for a law firm to file a class action suit.

As it is I am contacting Forbes, Bloomberg and other News Agencies to let them know what Meetup is doing.

Let Meetup explain to them how they have become a political action committee on the backs of organizers who have helped them become what they are.

Do not put your credit card in there - you will not be able to delete the credit card. If any group decides to start charging fees, you will be charged and then the finger pointing begins. Meetup will not delete the card also, although they say they will remove it from the processor strip. Don't believe them. It is still there and will be charge. The only way out is to have them delete your whole account which will take a while. The organizers of the group will say they have no control of the charges to contact meetup and meetup says to contact the organizers. A real scam

Price goes up, functionality and usefulness goes down. And, there's no way to reach customer service on their website. Now this:

1. I see that I have 11 days to pay for my meetup. (It's Saturday)
With the following message:
"A reminder to let you know that your Meetup Organizer Subscription has lapsed. There are 11 days left to renew as Meetup Organizer do it today and keep your Meetup going strong!
Only you, the Organizer, see this message. Your members do not see it."
2. I take note and plan to pay it Monday.
3. I get a message from a member telling me they were contacted by meetup stating meetup cannot reach me for payment.

Really?!
Meetup, I used to love you but now we're through.

Meetup.com will tale your money as "Meetup Organizer" then approve your groups and then without notice once you have invested time inspiring members to join your groups and register for its events them disable your account for "spam" -- and they have no formal appeal process.

They don't bother with warnings or temporary measures like Facebook.

I am a former organizer of a Meetup Group. What a crappy platform. They blocked my account because I cut and pasted a few messages to members. Although some groups have thousands of members they have a policy that there is no copying /pasting and want personal messages to all members. How feasible is that. Don't waste your time or money with this pathetic social media site.

If there's one website that deserves to be jabbed it's meetup.com. The idea is great but the execution is anything but. I joined multiple groups in various subject areas over several months and none of them was worth a hoot. I joined tech groups run by major companies and found the presenters to be ill-prepared and a the meetings a waste of time (I'm talking to you, Microsoft!). I joined other groups only to find that they were organized by people trying to make money out of others in one way or another. Overall I did not find a single group that was useful. I hope I've just had a bad experience but I suspect that the majority of the groups on meetup.com are a waste of time or worse. Take care!