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Meetup

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Overview

Meetup has a rating of 1.3 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Meetup most frequently mention customer service, credit card, and many people problems. Meetup ranks 629th among Social Network sites.

  • Service
    77
  • Value
    77
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
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How would you rate Meetup?
Top Positive Review

“Andrei's French convo group is magnifique!”

Masha K.
7/26/16

I've really enjoyed attending the intermediate/advance conversation group led by Andrei on weekend mornings. The topics are always interesting and the Union Square Barnes and Noble is a great location. Looking forward to going again soon!

Top Critical Review

“Meetup is now Greedup”

Jim C.
10/13/24

I have been an organizer for my group on meetup for about seven years. In June, they jumped their pricing sky high, $44 for one month, $180 for six months, $300 for a year and encourage us to have members pay this. Granted, we have 700 members, but that burden should not be placed on them (even 50 cents). When it was about $100 per year, I could justify the cost. At $300, I cannot any longer. And by the way, that is just their standard pricing. Meetup PRO is even more ridiculous than this. When I tried to reach out to support about this, I literally got the cold shoulder. Not a single person contacted me from Meetup about this issue. That was the final straw. Sure like most greedy corporations, they will get their money somehow. We just won't be one of their supporting groups.

Reviews (496)

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customer service (49)
Thumbnail of user mattl64
North Carolina
1 review
2 helpful votes
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November 19th, 2016

- Try to upload multiple photos... omg, sux. No option for multiple selection.
- Join a scheduled meeting, and it can enter an appt in google calendar... great!
- If that meetup changes dates or times... forget about it updating. Lol.

We pay $ for this?

Thumbnail of user joiel2
New York
1 review
13 helpful votes
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May 5th, 2018

One day, emails from Organizers to members just stopped being delivered. Instead of telling Organizers and Members by posting something on social media, they let organizers spin their wheels for 2-3 days before admitting their email deliverability had been compromised. After 4 days it's still not fixed, and I doubt it ever will be. I have a feeling this has been going on for a very long time and Organizers are just now figuring it out. I knew something was strange when, a few weeks ago, I posted an event that got about 40 people the first time it was held. The second time I posted it was over 2 months later. It received 1 sign-up. That; s ridiculous. I honestly believe they've been tinkering with their email servers to suppress emails. They're slowly taking away all useful functionality in preparation for something while at the same time stealing Organizer dues. They're grifting people at this point.

Thumbnail of user kaih28
Connecticut
2 reviews
10 helpful votes
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June 20th, 2018

Joined less than 6 months ago and have yet to havw a positive experience with meet up. They charge an insane amount of money and cant even help me sort out the reason why my members werent getting messages sent out to them. I hate meetup.com and would NEVER recommend anyone to use this website. Save your money.

Thumbnail of user maddieh2
Australia
2 reviews
13 helpful votes
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January 1st, 2015

I initially signed up to join a Christian group for under 35s here in Melbourne, Australia. Ii have been rejected TWICE! The female group leader, I think, seemed desperately jealous and threatened by me... just by my picture (one of my daughter and myself). My personal stats did not breach the groups rules. I've never been married, divorced, engaged etc. I simply wanted to meet like minded folk... and I never imagined to be harshly judged, or rejected, by supposed loving Christians. Pfft. That woman is a joke. She wants only what SHE considers, "ugly" Christian women to join. Anyone else, get ready for rejection.

Tip for consumers:
Don't bother joining this group. This woman is a fake. She clearly states that it's not a dating group, but yet she is utterly threatened by decent looking women.

Service
Value
Thumbnail of user meetupo
New York
1 review
9 helpful votes
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October 27th, 2016

It's very telling that I came here specifically to write a comment suggesting Organizers band together and file a class action lawsuit and the most recent comment is suggesting the exact same thing.

Groups are failing. RSVPs have plummeted. Emails are not being read/received. It's become impossible to reach group members. It used to be a new group would get the initial boost of 100-300 members the first week after Meetup announced the group to members. Now you're lucky to get 20-30 members. I use unique links for payment in all of my postings. Events are garnering less than 10 clicks over 3 weeks for a group of 1,000 members. I post discount codes and nobody uses them. It's as if members aren't even aware an event has been posted. It's time Organizers demand an explanation. Meetup is not delivering the services they advertise. Things were degrading before the new redesign but now it's in complete failure.

Thumbnail of user pams87
New York
2 reviews
16 helpful votes
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March 6th, 2017

Hacking our accounts... spamming and scamming us. Unacceptable. We joined as paying organizers and now you bring in sponsors to support 1000+ groups with 100's or 1000's of potential non-paying organizers. All to fight everyone and everything that is not radical left wing thinking. Partisan is such a mild, gentle word to describe what meetup is doing. Promoting hatred, anger, and violence. I had a really tough time (as you intended) to close my group. I finally had to delete all members one by one before you gave up on getting a new organizer to lead the group that I organized. It was also a lovely touch to cut off communication with unhappy subscribers. As i said a week ago... Bye Bye Meetup.

Thumbnail of user craigl50
Canada
4 reviews
17 helpful votes
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December 29th, 2017

I cant believe they charge money for this site. Has to be the worst design I have ever seen or used.
Redesign removed noshows
Customer support responds with totally incorrect info
People bypass group owner authorization by paying with PayPal. Automatically lets them join group

Destroyed the app and have made it the most confusing thing ever.

Facebook please make something and crush these people.

I have even started a petition please sign
https://www.thepetitionsite.com/en-ca/386/230/197/please-fix-meetup/

Thumbnail of user michaels562
Arizona
1 review
17 helpful votes
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February 13th, 2017

You people just aren't going to be happy until everyone on the planet shares the same "progressive" hive-mind are you? Stop shoving this resist crap in my face. You don't speak for me. You don't get to lecture me about "this is not who we are as Americans". Oh really? Who elected you to speak for all of us? The sense of entitlement of you people knows no bounds. Keep it up bozos, the harder you push, the bigger the Resistance to your agenda is going to be. People naturally don't like what to be told to do or think, people naturally rebel against authority. With as smart as I'm sure you think you all are you'd think you'd figure that out. I didn't even vote for Trump but if you lunatics keep this up I will next time just for spite.

Thumbnail of user marial146
Kansas
1 review
17 helpful votes
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March 25th, 2017

I can't believe Meetup had to turn political and push their far left progressive AGENDA down everyone's throat with their "Resist" groups. This is scary, beyond disgusting, distasteful and militant. WHY WHY WHY are they doing this? Meetup for years has been a neutral place where anyone could start a group for anything for any interest. It should stay neutral. I've been an Organizer for several groups in the past but I am now forced to completely drop my memberships to all my groups on meetup. Just smh...

Thumbnail of user erick474
Arkansas
5 reviews
22 helpful votes
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January 10th, 2018

It used to be a pretty good site, but pointless redesigns which reduce important functionality, while making other functionality harder to find and use has made this site ripe for a competitor to replace them. Now if a competitor would just appear...

Well since no one else did, I just built and released a competitor- https://www.uGetTogether.com We pride ourselves on our 20/20 vision- being 20% better for 20% less money. Of course, we'll probably need to change the first number as we continue to turn out improvements and they continue to sit on their hands. Probably our biggest improvement is that we will be listening to our users!

Thumbnail of user franm29
Washington
1 review
6 helpful votes
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April 25th, 2018

If there was another way to organize my teams activities, I would jump ship in a heartbeat!
As an Organizer, it has become increasingly more difficult to work with the "upgrades" that they`re trying to implement in order to have a unified operating system between the desktop and mobile environments. The upgrades have become so buggy that on any given day, fields disappear, information in fields is not populated correctly or disappears, previews or drafts of scheduled meetups launch themselves without the Organizer having to select schedule or publish, Comment Notifications from team members to the Organizer works intermittently. The Location function was not working properly today (4/25/2018) when I tried to schedule an event and the list of goes on and on. In light of the fact that the company charges $180/year to use their SaaS, it is definitely not worth it.

Thumbnail of user christopherb325
Spain
1 review
6 helpful votes
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August 8th, 2018

What good is a Meetup site that doesn't recognise your perfectly valid locations for a Meetup, or provide any help to add a new location, or even just enforce one if the Meetup site doesn't recognise it itself. It's just become pointless. The whole layout is shoddy and clunky.

Thumbnail of user haroldk26
Kentucky
2 reviews
20 helpful votes
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February 19th, 2018

Organizers pay for the service. Meetup consistently ignores complaints from organizers and rolled out a half-baked redesign missing some major features that organized organizers relied upon... such as marking no shows on attendance and pinning a precise location on the map. The latter is especially critical for groups that don't meet at a place with an address, such as a trail head for a hike, a put-in for a kayaking event, etc.

Tip for consumers:
Since I originally wrote this, I have found a great alternative: https://groups.place

Service
Value
Thumbnail of user theo627
GB
1 review
22 helpful votes
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February 14th, 2017

What on earth do Meetup think they are doing. I join because I am interested in board games, photography and cooking and Meetup have decided to spam me with their political rubbish. If I wanted that I would sign up for it. Who do they think they are. Goodbye to Meetup.

Thumbnail of user sonias117
GB
1 review
7 helpful votes
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November 25th, 2019

In my last invoice as a hoster in Meetup, they increased double amount to pay for the service of six months. They must think we are all coorporate companies and not small business. It is ridiculous how Expensive it is.

Thumbnail of user robertb124
Washington
1 review
13 helpful votes
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April 2nd, 2014

Meetup is arbitrary with the enforcement of their own rules.

I built two different Meetups and in both cases they shut them down and they were both legitimate topics that have plenty of other people doing the same thing (I wasn't setting any precedents).

And the worst part - they just shut you off without giving you any tips or suggestions on how to become compliant in their system if they determine you're not. Just "POOF", you're deleted. What a crock of@#$%.

Thumbnail of user thomasa1348
Texas
1 review
3 helpful votes
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September 19th, 2022

I attempted to join a platonic massage group and was denied access after completing my profile where I indicated I was required in my profile. I then sent an email asking about the reason for my denial and the organizer blocked me from further communication. I then attempted to file a complaint on the Meet UP site multiple times and each attempt resulted in an error indicating the report could not be submitted. I suspect Meet Up management intentionally took down that functionality as the receive so many complaints based on their reviews. Great concept, terrible management engagement in troubled areas and lack of enforcement to organizers to be curteous and respwctful to their clients. Would have given them a lower score if possible.

Thumbnail of user danj29
New York
2 reviews
17 helpful votes
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March 6th, 2015

I've seen it work for nerdy singles and some outdoor activity groups. But other than that, the numbers just aren't there. People sign up for groups and never go. Look around and see how many groups with 500+ and even 1000+ people who only have 1 or 2 people showing up to scheduled events.

People don't use the Meetup interface after they've joined. I've seen it myself, and heard this from several people who ran groups and then closed them down.

I took over as organizer of a group from someone who'd started it and decided to leave. I kept it going for almost a year, and even grew it a bit. But the bottom line is, it did not bring people to our meetings.

Use Facebook or set up a website if you want to get something going. Meetup is lame.

Value
Thumbnail of user kristinr18
New Jersey
1 review
23 helpful votes
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February 23rd, 2017

Let me first say, I'm not a Trump supporter and his actions make me a bit nervous. Now, while I may not be a big supporter of Trump, I use this as a social site to meet new friends and try new things, not to participate in political activism/protests. If individuals want to create groups to do such things, they should. It's their right and if they believe in it, they should go for it, HOWEVER, I do not like that Meetup is taking sides in the political arena. With creating #resist and sending out that email promoting it, Meetup brought politics and agendas into it's site and it's no longer a neutral party, which made my opinion of it drop about 99%. Meetup, you should have stayed out of politics and kept your neutrality.

Thumbnail of user joannem60
New York
1 review
12 helpful votes
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March 14th, 2017

Our weekday hiking group left because of Meetup giving thousands of free sites for opposing our government. Enough said, but we went to GroupSpaces.Com. Free for groups under 50, and you will never pay more than Meetup.

Thumbnail of user gc272
Virginia
4 reviews
1 helpful vote
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July 1st, 2021

How they determine what is SPAM is ridiculous. AI engine needs to be retrained. Stupid sh*t. Impossible to get "community service" to reactivate an account that was deactivated by the dumb spam filter.

Service
Value
Thumbnail of user leapsterl
Canada
1 review
4 helpful votes
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November 11th, 2018

I organized a meetup 3 years ago, and my hosts stole it from me, when i contacted meetup they werent cooperative so i will take legal approach

The meetup has overall 80% bad quality, ran by bunch of thieves who didn't do the work themselves and stole it from the original founder

Overall its a no go

Thumbnail of user joes1416
California
1 review
14 helpful votes
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June 6th, 2020

No Phone number to call.
No Support.
They charge people's credit cards automatically.
You cannot stop your group.
Extremely frustrating to deal with them.
I have been a member for 7 years and currently do not have a need for them. But they want me to assign someone else to own my group first. I just want to take my group out of Meetup but they do not allow that.
Meetup should be taken out and be sued!

Thumbnail of user christopherb46
New York
1 review
9 helpful votes
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August 20th, 2013

As an organizer of a 8,000 member + group I absolutely HATE Meetup.com They make unwanted changes and do not listen to customer feedback-- If you are staring a new group PLEASE consider other options. It may be too late for me, but you can save yourself!

With this last change they took away ALL font options, color, font size, ability to copy and paste pictures, highlight or underline, and MUCH more.
No all of my postings have to be b; ack and with at size 11 font.

It was soo good in the past, but with change after change they continue to screw the paying organizers

Thumbnail of user elsbethk
Australia
1 review
6 helpful votes
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February 25th, 2023

I have been a member since 2014. See photo 'I have not joined any group' unbelievable! Why request to join!? I have booked for lots of outings, but not coming up on iPhone. Meetup app use to work on iPhone not any more. Delete and try to install new app. Didn't load. Still working on Computer & iPad. Not happy with the way of uploading photos to our Sydney Photo fun website. The sequence is different on computer and iPad. When you upload first your photos they end up much further up and different sequence when to find them on iPad. Very confusing. Often very slow to get into website to watch uploaded photos. Too time consuming! Not happy at all at the moment with the whole website situation!

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