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Meetup

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Overview

Meetup has a rating of 1.3 stars from 496 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Meetup most frequently mention customer service, credit card, and many people problems. Meetup ranks 629th among Social Network sites.

  • Service
    77
  • Value
    77
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
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24
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How would you rate Meetup?
Top Positive Review

“Andrei's French convo group is magnifique!”

Masha K.
7/26/16

I've really enjoyed attending the intermediate/advance conversation group led by Andrei on weekend mornings. The topics are always interesting and the Union Square Barnes and Noble is a great location. Looking forward to going again soon!

Top Critical Review

“Meetup is now Greedup”

Jim C.
10/13/24

I have been an organizer for my group on meetup for about seven years. In June, they jumped their pricing sky high, $44 for one month, $180 for six months, $300 for a year and encourage us to have members pay this. Granted, we have 700 members, but that burden should not be placed on them (even 50 cents). When it was about $100 per year, I could justify the cost. At $300, I cannot any longer. And by the way, that is just their standard pricing. Meetup PRO is even more ridiculous than this. When I tried to reach out to support about this, I literally got the cold shoulder. Not a single person contacted me from Meetup about this issue. That was the final straw. Sure like most greedy corporations, they will get their money somehow. We just won't be one of their supporting groups.

Reviews (496)

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customer service (49)
Thumbnail of user djjimcasey2010
New York
2 reviews
14 helpful votes
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October 13th, 2024

I have been an organizer for my group on meetup for about seven years. In June, they jumped their pricing sky high,
$44 for one month, $180 for six months, $300 for a year and encourage us to have members pay this.

Granted, we have 700 members, but that burden should not be placed on them (even 50 cents). When it was about $100 per year, I could justify the cost. At $300, I cannot any longer. And by the way, that is just their standard pricing. Meetup PRO is even more ridiculous than this.

When I tried to reach out to support about this, I literally got the cold shoulder. Not a single person contacted me from Meetup about this issue. That was the final straw.

Sure like most greedy corporations, they will get their money somehow. We just won't be one of their supporting groups.

Products used:
Organizer basic

Service
Value
Thumbnail of user mhhgdsaa
Spain
1 review
0 helpful votes
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October 24th, 2024

I was treated rudely by a lead from the Meetup group Kildare / Dublin Hiking & Social, moreover he didn't provide any answers about an event, and coming from another country I had no choice but to book my flights: 375€ thrown in the bin. As the so-called lead decided to provide a delayed and super rude response, cancel the event, and remove me from the group for NO REASON.

I tried to raise my complaint with the MEETUP support team, but their response was vague and did not address the issue. Now, I know the type of platform it is. They contradict their policies and don't take any accountability for wrong practices and the mistreatment inflicted to the users.

I don't recommend Meetup!

Tip for consumers:
Meetup allows mistreatment and wrong practices in its platform!!

Products used:
n/a

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Value
Thumbnail of user es559
Washington
1 review
0 helpful votes
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October 29th, 2024

Meetup is a great way to meet people with similar interests. I ran a group with 1,000+ members for about 8 years. Fees for organizers got too high so I left.
Now I've re-joined to go to other groups, donating to help cover their insanely high organizer fees.
Now MU is charging BOTH organizers and guests. So, obviously guests will no longer chip in on organizer fees.
MEETUP: CHARGING FROM BOTH ENDS IS BAFFLINGLY STUPID. YOU WON'T STAY IN BUSINESS THIS WAY. BYE.

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Thumbnail of user markj2585
Oregon
1 review
0 helpful votes
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July 16th, 2024

I've managed several Meetup groups for years, and I can honestly say it's not worth the money or the time. Meetup does little to promote groups within their network, rather, they try and coerce you into creating ($$$) additional groups, rather than try and help you promote the groups that you are already paying them to promote. I'm done with Meetup, never again.

Thumbnail of user douglasa554
South Carolina
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Company makes claims that are not true. They have no Online chat or helpline other than email and they Seem to be very slow responding. Their customer Services is the worst I have ever encountered

Tip for consumers:
Read their reviews

Products used:
Meetup Pro

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Value
Thumbnail of user lauras2002
Virginia
2 reviews
1 helpful vote
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February 26th, 2024

Empty shell; NO meetings, groups in my region: that is exceptional! Northern VA is a nest for hiking, acting, reading, etc. among a high density population with high income. You must do it on purpose to have nothing in this region (Washington DC region). But their website doesn';t inform you of hte number of groups before you have paid.
SCAM. Fraudulent practices. I.e: I was charged for a renewal of over $250 in fFebruary 2024 without any warning and certainly without my concern.
They became Fraud Central.

Products used:
N/A

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Value
Thumbnail of user carlag16
Washington
4 reviews
4 helpful votes
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March 1st, 2024
• Updated review

I think that these people in fun Peeps in St. Louis MO part of meetup can learn from me be kind, Be welcoming, Be a true friend Be a person of integrity Because people who want to join needs to feel all those things without being threatened by people there talking about people is down right rude and uncalled for and the leaders be the kind of leaders that you would want because one day the shoe will be on the other foot. Talking about someone who cannot defend themselves is not a person with integrity it makes you a person who does not care who they hurt because what you do to others will someday bite you in the $#*! because it will happen Leaders should be just that leading them in something good not evil. Being intrusive into someone's personal life makes you nosey and would you like it if someone did that to you The leaders of the group needs improvements because what you do is what they do being a bunch of people you judge others and that is wrong for leaders to do when someone says don't get into my personal life it is just that and you being a leader is not being intrusive when your not asked, Intrusive is very kind from me because it is so so bad what these people do

Tip for consumers:
I was not treated with the respect I deserved and the leaders was way to intrusive in my life and told me what to do instead of asking and I can say yes or no and them being a leader is knowing when to back away because leaders don't pick peoples dates it don't work that way you first need to change yourself first because you cannot change people you except them for who they are

Fun Peeps should be called make fun of or ruin peoples reputation or Abuse someone with intellectual
February 3rd, 2024
• Previous review

Meet up failed to follow laws Denise Jones and a bunch of other there did this 565.184. Abuse of an elderly person, a person with disability, or a vulnerable person — penalty. — 1. A person commits the offense of abuse of an elderly person, a person with a disability, or a vulnerable person if he or she:
(1) Purposely engages in conduct involving more than one incident that causes emotional distress to an elderly person, a person with a disability, or a vulnerable person. The course of conduct shall be such as would cause a reasonable elderly person, person with a disability, or vulnerable person to suffer substantial emotional distress; or
(2) Intentionally fails to provide care, goods or services to an elderly person, a person with a disability, or a vulnerable person. The result of the conduct shall be such as would cause a reasonable elderly person, person with a disability, or vulnerable person to suffer physical or emotional distress; or
(3) Knowingly acts or knowingly fails to act in a manner which results in a substantial risk to the life, body or health of an elderly person, a person with a disability, or a vulnerable person.
2. The offense of abuse of an elderly person, a person with a disability, or a vulnerable person is a class A misdemeanor. Nothing in this section shall be construed to mean that an elderly person, a person with a disability, or a vulnerable person is abused solely because such person chooses to rely on spiritual means through prayer, in lieu of medical care, for his or her health care, as evidence by such person's explicit consent, advance directive for health care, or practice.
Fun Peeps needs to be taken away from meetup effective immediatelye

If you see these 2 people run they are the abusers

Abuse to the disabled
October 6th, 2023
• Previous review

When I joined everything was fine, Joined Fun Peeps Chris and Denise Jones who are leaders went around the room several events with their phones to ruin my reputation that I can't repair at this time that group alone Bullied me to death. If you live in St. Louis, MO don't join Fun peeps they will destroy your reputation. Right now I am isolating myself because of all that groups abuse

Thumbnail of user tennispartners.karen
Canada
1 review
7 helpful votes
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November 2nd, 2023

Organizer for 13 years. My experience lately, is meetup will not even bother to reply when there is a function problem. I have also been hacked through meetup. It has really gone downhill, and they disable functions, then ask you to pay extra.

Thumbnail of user alan.m
Oregon
1 review
4 helpful votes
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September 28th, 2023

I don't know what happened. I'm an organizer for a group with almost 500 people, have to pay them $200/year, and I don't get any notifications! Not by email or push notification. The programmers have completely tanked this site. There are so many glitches, the UI is abominable. We have resorted to building a website specifically for our group.

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Value
Thumbnail of user luthers15
Florida
1 review
15 helpful votes
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March 12th, 2017

My local Ayn Rand discussion group cheerfully used Meetup for many years for its convenience. That all changed in February 2017 when Meetup management in New York City decided to turn hard left with its anti-Trump #Resist effort. It would have been fine had they simply offered it as another topic on an equal playing field with all other topics charging the same fees. Instead, they offered "free" #Resist groups globally along with front page advertising, all subsidized by dues from paying groups. The result has been a massive loss of Meetup groups and members. My own core group immediately voted with their feet and left before I could even discuss it with them. We have since moved to the politically neutral and financially free Eventbrite tool for managing our events. Meetup may just go bankrupt because of this huge strategic blunder while deserving it richly. Sad!

Tip for consumers:
Avoid this site like the plague! They abuse user fees to finance seditious activities. They betray members who sought a neutral tool to meet others of like mind for mutual enjoyment of shared interests.

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Thumbnail of user maryj51
Arizona
1 review
30 helpful votes
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October 21st, 2013

I have nothing but very negative experiences with Meetup.com. I agree that Meetup.com is for losers who can't make friends in real life. The people who attend events are some of the most insane, emotionally disturbed, sycophants I've ever met!

As a female, attending the singles events are horrible! The men are socially $#*!ed and won't take "I'm not interested" "No I don't want to exchange numbers" and walking away from them as a sign to please leave me alone. They will follow you around the event and even send frightening stalker e-mails after the event.

I've deleted my profile and am trying to find other ways to meet people, because there is ZERO quality on Meetup.com.

Thumbnail of user fredos
New Zealand
1 review
6 helpful votes
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April 3rd, 2014

Meetup.com doctored their search engine so my computer would not be able to access all available groups.
This 'playing god attitude' seems prevalent in their decision making, curtailing the freedoms of other users for no apparent reason.
I also note health clubs or anything slightly counter culture get closed down.

I would give no star if I could. Its the ugly club

Thumbnail of user scotth124
Florida
3 reviews
20 helpful votes
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October 5th, 2016

I have used Meetup.com for Six years as of Nov 2017. They have been a problem ever since I started using them, and the app they just pushed out in Sept of 2016 has taken a bad situation to worse.The only thing this company will understand is falling revenue. They do not even have a contact us button on their main web page. The new logo is more like a blood splatter from a murderer and Rapes and assaults have been associated with this social media site. Be smarter use Facebook. Meetup just sucks. Update: Now they are going to modify the Web-page interface so it looks like the app. Useless non functionality is the goal, Please I beg everyone to just leave Meetup.com they don't give a damn who gets harmed by the unscrupulous organizers who lure people into situations that are not safe. I really wish this social media would have died in 2009, Use Facebook Groups they at least do not cost the owner money to operate.

Thumbnail of user babag3
Pennsylvania
1 review
6 helpful votes
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January 5th, 2017

Very happily running 2 musical jam groups until they suddenly eliminated file uploading on 1/4/2017. Now we can't share song charts and recordings which is a huge setback. They say it's to allow them to improve the site in other ways, but that's just marketing BS. Keep this in mind before you sign up.

Thumbnail of user lindaw236
Georgia
1 review
18 helpful votes
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February 15th, 2017

Anti-American rhetoric cannot be tolerated in this nation. Opinions are one thing; encouraging civil unrest and violence are inappropriate. Good-bye before I got started. Anyone want to collaborate to start a decent "meet-up" organization?

Thumbnail of user shannonr71
Pennsylvania
1 review
22 helpful votes
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February 13th, 2017

Dear Meetup,

You ruined it.

Why #resist? I think perpetuating this kind of thinking is more divisive than anything, and definitely not what people in this country, or on your website, need right now.

You also seem confused about the issues. The president rightfully issued a temporary ban on people from seven countries not because of their religion, but because many people in those countries wish serious harm to citizens of the U.S. and the western world. Don't you think that Americans (both natives and legal immigrants) should be safe and able to pursue their dreams? This doesn't happen without laws! Our country would literally fall apart. Without structure and safety, we won't be able to offer any help at all to asylum seekers and immigrants, let alone the children of families who have been American for generations.

#Resist what? National security? Law? Reason? Please consider this - the ideology you are spreading is harmful, not peaceful.

Best,

Shannon

Thumbnail of user joes670
Oregon
2 reviews
14 helpful votes
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December 3rd, 2020

Charged us a subscription without a notice. Can't contact anyone, all support emails come back as errors. Also they lock you in with no way to get out. Someone will eventually put them out of business I hope.

Thumbnail of user deshawnj3
Georgia
1 review
1 helpful vote
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August 15th, 2022

The know-it-all execs decided to be politically active against conservatives. By creating and promoting hundreds if not thousands of "Resist" Groups basically targeting half the US population, the entire company has essentially died in spectacular, hilarious fashion.

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Thumbnail of user marthaw79
Nevada
1 review
8 helpful votes
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September 15th, 2018

"Waste Of Time" if you are starting a new group. Had over two hundred members, arranged three public meetings in restaurants, not one person came, despite a few responses, over two years. I wrote again and again to my member list, sent "love" messages of thanks to everyone who joined - NADA. Remember: that's with more than two hundred people who signed up. Trying to end the subscription now and have to go through many hoops to do so. I feel like I'm in Meetup purgatory. (I think it's fine if you ALREADY have a steady, loyal group that has been meeting for a while and just want to possibly get new members. Wish I could take back my time and money. Zilch results for me.

Thumbnail of user elonh
California
1 review
8 helpful votes
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December 2nd, 2018

I'm just an average person looking to meet normal people. Alas meetup.com is useless for that. Most of the groups are scams selling something. The rest are run by highly biased people e.g. who spam you with their political views.

Thumbnail of user ronaldb69
California
5 reviews
19 helpful votes
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March 16th, 2016

I wanted to start a meet up group, but had problems with the technical side of it. Their "customer service" is someone just answering emails. How often have you been able to solve a technical issue by email?

Thumbnail of user kevinp108
California
1 review
16 helpful votes
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February 13th, 2017

I've used Meetup successfully over the past two years and never had anything but good things to say about it. That is until I got an email today about this #Resist movement. Seriously, what were you thinking Meetup? I have always valued your site as one that transcended petty political affiliations and was focused on providing an outlet for all viewpoints. To take a side so blatantly and give support to certain voices is beyond inappropriate for a site such as yours.

Thumbnail of user emo10
Vermont
3 reviews
2 helpful votes
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September 7th, 2022

Many many many glitches in the system. Folks unable to sign up for the event, suddenly requiring passwords that the host did not initiate, and every time I sign up for an event and am ready to find the next one to do the same, the page does not properly refresh, instead, landing me at the very bottom where the site has its grey-boxed info. It should be putting my view right back where I left off.

The ads are truly obnoxious. Every single time you sign up for something, you deal with a pop up ad. And there is no way to even filter them to your likes.

There is not a single user in the group I regularly attend who is happy with meetup. We are currently exploring alternative venues.

Tip for consumers:
look elswhere

Products used:
none, as this is not a product based site

Service
Value
Thumbnail of user davidj264
New Jersey
5 reviews
11 helpful votes
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August 29th, 2019

Terrible platform and even worse customer support. On 2 occasions I have made a mistake creating a profile on Meetup.com. Two years ago and then just recently my profile has been blocked and removed under their "suspected spam" when all I was doing was sending a few messages not many and sending to group organizers not members suggesting an event. My profile isn't a company or soliciting anything. Each time I have wasted 2 years building my account only to have it removed and no one in meetup will answer why this happened or assist with recovery. Just no answers to my repeated requests for assistance. I don't think they employ any real humans on the other end of this platform... DON'T waste your time here.

Thumbnail of user colleenk50
Texas
1 review
3 helpful votes
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July 7th, 2018

Nothing is user friendly and drop down boxes don't work for fields where "information is required."
Maybe they are frustrating us to the point of signing up with their own venues which... surprise... they charge for.

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