Melaleuca

Most products are great, however the "shopping club," rules, and making someone buy a pump with each item that needs one is ridiculous! It's just not something that someone on a typical budget can afford.

Their online ordering system and automatic back-up orders have had a few glitches in them and the company is unwilling to resolve the issues. Most recently, we placed our February order but their system sent a "backup order" as well. Strangely, that backup order - for which we had chosen the products a couple of years ago - had products in it we haven't used in over 10 years and we certainly didn't want them, not to mention we didn't want 2 orders for February. We emailed the company to inform them of their errors and their only response was that we would be charged for shipping on the refused package. So they are making us pay shipping to receive an order we didn't place, and they are charging us shipping to return their erroneous order. Furthermore, every time I have reported issues in the past couple of years they claim the error is due to something I've done. Terrible customer service.

I joined Melaleuca in May 2023 for yearly membership and was not aware of that they will keep shipping me the product every month and keep charging me. I called twice and they are asking for $10 for return label and still not cancelling my service and got charged for 2 months even when I did not pick or order any supplies. They just pick the random products and ship to your door. Big scam. No one cares at the company..

I was using their vitamins, over priced at $99 a month and never got to use my points or the rebate crap they try to sell you on. I stopped my subscription and returned the auto back up shipment and I had to pay the postage for the return and then they would not refund me for the total cost I paid! They are the worst company ever

I have seen promotions for Patriot Switch, an alternative to woke corps. So, I checked it out. Well, it is really Melaleuca. And to sign up, you are forced to have a monthly autoship order of almost $70. We do not do that in our family. Nope! Why can't they just let me order what I need when I need it? Shady stuff!

I use Melaleuca products and I actually do like what it puts out. The only problem is, if you don't order your items by the end of the month, they'll send you a box of items of what they chose. Also, When I closed my account, they still charged me for the month. Truth be told, I closed my account one day after the deadline. When I called customer service, they said I can return the items but I had to pay for the shipping label. This may not be a big deal to some, but companies normally would email a shipping label at no cost.
Was the fault mine for closing the account one day later? Definitely. But at the end of the day, they could have waved the shipping fee.

All I can say that my mother has been selling Melaleuca products for over 15 years, so I have been using them since then. I love the scent of the Alloy shaving gel and the way it leaves my face feeling nice and smooth. The tea tree oil has a wonderful affect on my skin.

I started shopping at this store almost 4 years ago because of my daughter's eczema. Little did I know how much of a life changing experience my family and I would have. My husband takes the Peak Performance Vitamins and notices he simply just has more energy and doesn't feel as sluggish. Another family member has experienced amazing results with his blood pressure, and a neighbor can't believe she started feeling so much better after taking the vitamins for just a few days! As a mom of 4 children, I was also able to begin replacing my corporate career income with simply sharing this store with others and helping people set up their accounts. This company has the most brilliant business model.

All the products wherever they stated it is correct and true, on all of this 2 years I have no problem good customer service if you are not satisfied they refunded exchange your money no question asked.

We share our home with 3 canine companions, so you can imagine the ongoing cleaning we do! Sol-U-Mel is one product I cannot be without. Even diluted with water, this stain remover easily cleans away muddy paw prints on an off-white carpet. It's the best stain remover I have ever used, but is so versatile. It has over 100 uses!

We have called the Customer Service staff 3 times in the last two weeks and both Donna, twice, and Torre, were well trained, easy to work with, answered all questions and the consummate professional. As a Customer Experience Consultant for over 25 years, I would rate both of them as A++. And Torre even shared her favorite Melaleuca product and the reasons it was so fantastic. Very impressive Team. And the best part... both spoke perfect Idaho English.=)