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    Melaleuca

Melaleuca

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Overview

Melaleuca has a rating of 3.0 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Melaleuca most frequently mention pyramid scheme, credit card, and free shipping problems. Melaleuca ranks 6th among Alternative Medicine sites.

  • Service
    91
  • Value
    90
  • Shipping
    89
  • Returns
    77
  • Quality
    86

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
3
Neutral
1
Negative
5
View ratings trends
61
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How would you rate Melaleuca?
Top Positive Review

“Amazing company all made in the USA!”

Matthew M.
2/24/24

I switched my shopping here for everyday stuff a few years ago now and haven't regretted it at all. Thier products are amazing. 3 reasons to switch - 1. Healthier - the products are all natural and no chemicals. 2. All made in the USA not China! 3. Economical. Better pricing than the big box stores across the 450 products! Try them today!

Date of experience: 2/23/24
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Top Critical Review

“Scammers stay away”

Kia-simone W.
12/7/24

Sign up with a very convincing agent that told me I wouldn't need to pay any monthly fee, that I would ONLY pay $19.99 and pay to sample their products. Only to find out they are scammers. They go in your account and withdraw funds unauthorized fee for monthly payment. Contact them several times and all I got was them beating around the bush. Contact my bank so I would get back my money. Scammers! Stay away!

Date of experience: 8/15/24
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Reviews (405)

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customer service (84) cleaning products (27)
Thumbnail of user lances18
Colorado
1 review
6 helpful votes
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March 19th, 2015
Verified purchase

Work at Home United is a non profit support team that has been incredible to help thousands of people to work from home. Inspiring others, teaching and training and supporting others daily in reaching their goals!
Thank you to this team for everything.

Date of experience: March 19, 2015

Thumbnail of user karenr2272
Florida
1 review
20 helpful votes
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February 18th, 2022

For one bad ingredients, high Maltese corn syrup. Fructose. 2. You never get that free shipping. Go's toward next order, and next order, and so in. 3. Use your points to save money, and they make buy more because you just used your points on current order, so they stop you from checking out! And of course the make you jump through hoops to cancle membership.

Tip for consumers:
Soap, power bars, power drink detergent

Service
Value
Shipping
Quality

Date of experience: February 18, 2022

Thumbnail of user sylvanas
New York
1 review
1 helpful vote
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October 15th, 2014
Verified purchase

Our family loves Melaleuca products from the shampoo to the chewing gum, our whole home is converted out. My kids beg for the organic popcorn everyday! And I love knowing that all the products we use are safe for my family and for the environment and that they are going to work well and get the job done the first time. I have severe allergies and asthma and have been able to come off meds thanks to Melaleuca. They also send me a check every month for customers I referred years ago. That's helped pay household bills and put money into savings. We love Melaleuca and we would refer customers to our favorite store even if they didn't send us a check.

Date of experience: October 15, 2014

Thumbnail of user clarissam1
Florida
1 review
0 helpful votes
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February 20th, 2015
Verified purchase

I've been a customer with this company for nearly 14 years. Great friendly customer service. All products are guaranteed and they have around 240 GLUTEN FREE products. That's one of the largest selections in one place I've ever seen.

Date of experience: February 20, 2015

Thumbnail of user nicolem2434
North Carolina
1 review
7 helpful votes
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June 9th, 2023

I think the cleaning products are "safe" because they are mostly water. I don't suffer particularly from any allergies, which is what my consultant and other marketing materials from the company seems to really emphasize. I found I had to use huge quantities of their dish soap to get the same results as Dawn soap. I used the entire Melaluca laundry and line and found that my laundry was not nearly as fresh smelling as my usual Tide and Downy combo. The scent fades fast and is hardly noticeable. Melaluca charges you to ship items and charges you for return shipping. No thanks. I can make a quick trip to the store once a month or less for the same items and not manufacture a list of mediocre products that I don't really want shipped to me just to meet their monthly quotas. Honestly, if you (Melaluca) must force your members to buy items each month... are your products really that good? Not a business model I appreciate or respect. I did it as a favor for a friend and because I was curious, I should have just not even bothered. To cancel, they sent me a form that had a line for my spouse to sign... excuse me? My husband's signature wasn't required to sign up. Pretty ridiculous. It's not real estate people it's vitamins and soap, I should have been able to opt out with a single click online. Why do you need an actual wet signature? Again, if your products were that good… I say you wouldn't, and I could probably find Melaluca in stores. That's another thing they tell you… that what you buy in stores isn't as good as their stuff. It's a pyramid scheme at best. Save your hard-earned dollars.

Products used:
hair, skin, & nails vitamins, clarity skin care essentials, Sol-U Gauard, Sei Bella Fragrance samples, MelaBoost Laundry Fragrance booster,Dish Soap, Probiotic, Tough & Tender, Attain Crave Blocker Shake, MelaPower 9x Detergent, Tub and Tile Cleaner, MelaSoft Fabric Softner, probiotic, Renew lotion and various add ons like pumps, caps and spray bottles

Service
Value
Shipping
Returns
Quality

Date of experience: June 9, 2023

Thumbnail of user carlys11
California
1 review
19 helpful votes
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July 24th, 2016

I have been a customer now for over 7 years and absolutely love everything about the store. I love that when I'm running out of a product, I just place it in my on-line cart and it is delivered to me within 3-4 days. I love that in all my years of being a customer, I have been rewarded with almost $400 worth of free products. Every consumable product in my home is now a Melaleuca product. I order my vitamins religiously every month and am constantly replacing all my other consumable products every 2-4 months. I not only save time and money every month, my health has improved, my weight and skin are better and I feel good knowing that I am also contributing to keeping our environment clean.

Date of experience: July 23, 2016

Thumbnail of user lindap64
Florida
1 review
5 helpful votes
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February 20th, 2015
Verified purchase

I am so impressed with the overall wellness our family has from using melaleuca products. I especially love the peak performance line which a has allowed me to perform at my peak and addressing inflammation due to excercise. These amazing products have allowed me to reach my goal of becoming a pro figure competitor and has given me peace of mind my children have the best nutrition available.

Date of experience: February 20, 2015

Thumbnail of user natalik3
Florida
1 review
0 helpful votes
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February 20th, 2015
Verified purchase

I love the Sei Bella Luxury Creme. It's better than any competitive product at any price. The entire product line is exceptional. Our family has been shopping at Melaleuca for over 15 yrs. If Melaleuca makes it, and we need it, we buy at Melaleuca. Customer Service is beyond exceptional. And the company continues to improve! Keep up the great work Melaleuca!

Service
Value
Shipping
Returns
Quality

Date of experience: February 20, 2015

Thumbnail of user luisaa1
New Jersey
1 review
1 helpful vote
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October 15th, 2014
Verified purchase

This a great company. The products they make are exceptional. There is truth to every single positive statement about Melaleuca. They provide not only exceptional products but great customer service as well.

Date of experience: October 15, 2014

Thumbnail of user kennethk142
Czechia
1 review
4 helpful votes
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October 5th, 2019

I recently became aware of the popjulia website and all that it has to offer. I was only looking for one specific item when I first visited, but I discovered that there was so much more that they had to offer. Not only did I get the item I was looking for at an incredibly low price, I was found other items that I wanted as well, also at unbelievably low prices! I have already recommended popjulia to my family and friends. If there's something you're looking to purchase, look first at popjulia... you won't be disappointed!

Date of experience: October 4, 2019

Thumbnail of user joanl10
New York
1 review
3 helpful votes
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February 20th, 2015
Verified purchase

I have been a loyal melaleuca customer for more than 19 years. I use the Peak Performanca Pack supplements daily. I have more energy, take no prescription drugs and sleep fewer hours.
I have 3 new grandchildren this year and look forward to many rewarding years with them thanks to Melaleuca's exceptional wellness products!

Date of experience: February 20, 2015

Thumbnail of user aliciap9
Iowa
1 review
4 helpful votes
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February 20th, 2015
Verified purchase

I have shopped here for 16 years. They are my store of choice all over the traditional stores. Quality products, reasonable price delivered to my store! No asthma attacks for my son since we changed stores.

Shopper for life!

Date of experience: February 20, 2015

Thumbnail of user melindac9
New York
1 review
2 helpful votes
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February 20th, 2015
Verified purchase

Clarity acne face wash line has been outstanding in helping address my adult onset of acne. The acne was severe, lots of scaring and redness that resulted from the acne. I tried several other acne products and experienced lots of redness and extreme dry skin. I found the Clarity cleared up my acne, it did not cause dryness or irritation of skin and was much more budget friendly for our family!

Date of experience: February 20, 2015

Thumbnail of user markt74
Florida
1 review
0 helpful votes
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February 20th, 2015
Verified purchase

Melaleuca products have given me and my family peace of mind by keeping us super healthy. I know that my body is healthy by simply taking the nutritional products very day. I have more energy than before! Age 64.

Date of experience: February 20, 2015

Thumbnail of user donnal111
Canada
2 reviews
16 helpful votes
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November 7th, 2017

An all natural product line no harsh chemicals, the make up is without a doubt the best that I have used not to mention the hair products and the vitamins and shakes for healthy living and to sign up is only $1.00 right now... Incredible

Date of experience: November 6, 2017

Thumbnail of user janiceh23
Canada
22 reviews
196 helpful votes
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October 29th, 2015

One of the biggest concerns I hear about Melaleuca is, "Do I have to purchase products EVERY month?" The simplest answer is NO. The truthful answer is, "Why wouldn't you?" Melaleuca is a replacement of products people regular buy anyways. Doesn't it make more sense to spend hard earned money on higher quality products that are safer and cost less than a comparable local store shelf version? I certainly think so! I work too hard to waste my money on inferior products at local stores if Melaleuca has a version of it.

And then for the company to drop over $100 into a person's shopping account just to try out the store? I can't understand why a person would not at least try it.

People must love Melaleuca if over 95% of those who try out a membership continue to purchase products. Considering well over 1 million people are shopping regularly must mean that they are benefiting from it. It's Simply Switching Stores.

Tip for consumers:
Those who think this is a scam simply have not tried it.

Service
Value
Shipping
Returns
Quality

Date of experience: October 29, 2015

Thumbnail of user cristyc1
Pennsylvania
1 review
3 helpful votes
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October 15th, 2014
Verified purchase

Converting our home over to Melaleuca products has given the asthmatics in our family a quality of life that we never dreamed of! Finally free from steroid dependency! Thank you Melaleuca for being a responsible manufacturer of a brand we can trust!

Date of experience: October 15, 2014

Thumbnail of user kathyb38
Virginia
1 review
4 helpful votes
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August 22nd, 2014
Verified purchase

I have been shopping from Melaleuca for 22 years and am very satisfied with their customer service, wonderful products and their emphasis on health and wellness. I have also appreciated the savings over grocery store prices because of their preferred customer program. I am grateful to this company for improved personal wellness for me and my family!

Date of experience: August 22, 2014

Thumbnail of user brianc76
New York
1 review
3 helpful votes
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February 20th, 2015
Verified purchase

This company seems to have the policy if the customer is always right. My order came with a product that had exploded all over my order. I called them with my problem. They shipped out a duplicate order at No charge. I didn't even ask them for this.
Thanks
Brian

Date of experience: February 20, 2015

Thumbnail of user adamk49
Colorado
1 review
6 helpful votes
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October 15th, 2014
Verified purchase

Replenex extra strength has been my personal life saver. I have an extreme case of full body arthritis, especially effecting my neck, shoulders and hands. For the past five years I have just been dealing with the never ending dull pain that no other medications have been able to touch. Last year I was introduced to Melaleuca and had done some research on many of their products and decided to try replenex es. With in three days the pain in my neck and shoulders was greatly decreased and I had better mobility in my hands. I have been taking it now for three months and have zero pain and can sleep once again. Thank you Melaleuca!

Date of experience: October 15, 2014

Thumbnail of user charlottas1
Florida
1 review
4 helpful votes
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February 27th, 2015
Verified purchase

I have been shopping with melaleuca for about 2 years, I absolutely love their products. I save money, since most of their products are sold concentrated. I have not gotten sick since I started with their vitamins.
Customer service is great, they are so friendly and always try to help you out!

Date of experience: February 27, 2015

Thumbnail of user raffyr4
California
1 review
11 helpful votes
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March 17th, 2022

I don't want to purchase their product cos it's a waste of money. Not good at all. They keep sending me back up orders which I did not purchase. They sent you products that are not useful at all. What a waste of money they keep charging your card. It's too expensive even empty container you have to pay for it. Don't be a member of this company.

Products used:
Cleaning stuff

Service
Value
Shipping
Returns
Quality

Date of experience: March 17, 2022

Thumbnail of user jakef32
Canada
1 review
0 helpful votes
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February 20th, 2015
Verified purchase

I have been a happy loyal customer for 17 years. The products have absolutely changed my life and lives of my family. We will use Melaleuca for the rest of our lives. Which by the way is going to be a whole lot longer..

Date of experience: February 20, 2015

Thumbnail of user bunmia
New York
1 review
2 helpful votes
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February 20th, 2015
Verified purchase

Melaleuca's Renew lotion is absolutely amazing. I've been using it for over 5 years I've seen great improvement on my skin. I have extremely dry skin and I've tried different products but Renew is the Best so far! It locks in moisture in your skin, it's not greasy and it stays on your skin all day.

Date of experience: February 20, 2015

Thumbnail of user nancyb49
Pennsylvania
1 review
2 helpful votes
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August 23rd, 2014
Verified purchase

I love shopping with Melaleuca. It's a very intuitive and easy shopping system. The products are safer and out perform the grocery store brands and they have less environmental impact as well. Finally, they are a better price point than the store. Melaleuca is my primary place to shop.

Date of experience: August 23, 2014

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From the business

It’s often said that Melaleuca is a different kind of company. But what makes it different? What is it that sets Melaleuca apart from—and above—the rest?

Well, it all starts with Melaleuca’s mission statement: “Enhancing the lives of those we touch by helping people reach their goals℠.” That’s not just some fancy yet hollow phrase a copywriter came up with on a whim. It’s a deliberate and thoughtful statement, and the guiding principle behind everything Melaleuca does, down to the smallest act by the last employee.

Melaleuca’s goal is to help people achieve total wellness. To do that, it has created over 350 exceptional products that people use and rely on every day. The company with the best product wins, and Melaleuca has worked with some of the world’s top researchers to create better, safer products using a balance of science and nature.

These products are not only better for your body and the environment, they’re also a better value. Since it opened it 1985, Melaleuca’s founding axiom has been “Exceptional products at reasonable prices.”

Melaleuca’s products are affordable thanks to its unique business model called Consumer Direct Marketing®. Melaleuca manufactures its own products and ships them directly to its customers; those customers then earn commissions through word-of-mouth referrals. There are no middlemen or advertisers taking a portion of the revenues. The result? Millions of satisfied customers who enjoy higher-quality products at a better value—and over $3.6 billion in paid commissions to date.

Helping other people. Enhancing their lives. To so many companies, where it’s every man for himself, those ideals are an afterthought at best. But to Melaleuca, it’s a mission. Learn more about The Wellness Company at Melaleuca.com.

Company Representative

Thumbnail of user gregg143
VanderSloot F.
CEO
Typically does not respond to reviews

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