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Melaleuca

How would you rate Melaleuca?
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Canada
1 review
1 helpful vote
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Top Notch!
February 20, 2015

My family has been shopping with Melaleuca since 1998 and we just love the products and customer service! Top notch in our books!

Date of experience: February 20, 2015
Iowa
1 review
8 helpful votes
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Like the prod
November 30, 2018

I want to stop using it for a while. Very stocked up. Their is only two of us so I'm just going to take a break.
Love the product
Brenda

Date of experience: November 28, 2018
Texas
1 review
3 helpful votes
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I've been a loyal customer for 12 years now and have shared Melaleuca with others because I've absolutely loved their products!

Date of experience: August 24, 2014
New York
1 review
2 helpful votes
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Lip balm
February 20, 2015

I went skiing with my kids last weekend in keystone. I used the melaleuca lip balm and it worked great.

Date of experience: February 20, 2015
Michigan
2 reviews
290 helpful votes
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They are scammers
July 9, 2020

I have tried several times to cancel they refuse and send me items anyway. Now I'm forced to take action.

Date of experience: July 9, 2020
California
2 reviews
5 helpful votes
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I have been taking daily medications from my physician for high cholesterol and hypertension for the past 30 years plus since I was in and exited the military. I was reluctant at first about the benefits but instead of being "reactive," I chose to be "preventive," as I researched the Fountain of Youth. Melaleuca had a 90-day challenge and would refund all my money back if I felt there was no change in my health. I took a full blood test before the challenge so I can compare it after the challenge. Hell, what could I lose except get healthier? I did not change any of my routines except I started replacing our cleaning products that had all the FDA warnings, toxins, harsh chemicals etc., but I started taking Peak Performance for Hearth Health.

I am pretty active for the most part and three months later, I took a complete blood test and physical. My VA doctor was amazed that my cholesterol was all in the normal range and my blood pressure was 128 over 68! She asked if I changed anything over the past few months. I told her the only thing that changed was the taking of my supplements and getting rid of harmful products in my home. She wanted to see me again in 6 months, and 6 months later the results were pretty much the same. I was taken off of the "statins" for the cholesterol and she still wanted to see me again and continue to provide my BP readings in monthly periods before she makes the decision to remove the pharmaceutical medication for hypertension!

I am ecstatic about my health! Living a healthier life based on prevention is better than fighting illnesses and diseases after the fact! My wife and my entire family are now living a better life removing most toxins, chemicals, and carcinogens if not all.

Please note, taking organic supplements is not a decision you should make to stop taking the pharmaceutical medicines prescribed by your doctor. Only your doctor has that authority!

(The company even sells USDA Prime meat free of HGH (Human Growth Hormone) and antibiotics. It is less expensive than buying USDA Prime grade meat at your favorite grocery store or military commissary!)

Date of experience: August 21, 2023
Florida
1 review
53 helpful votes
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Before I enrolled in 2019, I was skeptical like many who think this is another one of those BUT my opinion changed when I enrolled. Before I made the decision to enroll, I was informed that this was like a "loyalty shopping club" with lots of perks. They tell you there is a back up order if you ever forget to shop. Everyone who enrolls another one has to explain and do the complete overview of the store/manufacturer before they enroll. This is imperative so the enrollee is informed. I read complaints about getting products they didn't order but if they were not informed of this before or they forgot to shop in the month, the company sends a back up order. It is in the agreement! This is part of being a member. The products are excellent and most of them unique. For the quality, you get great discount plus other perks like loyalty shopping dollars, etc. You save on quality products. Most products are natural and some are organic. They are mostly non-toxic or biodegradable. There are many people who are just customers and there are others who want to go the extra mile to build a business from home. Whatever the decision of the customer, everyone can refer someone to shop at the store and everyone can earn by referring others without even thinking on building a business. Always check with your enroller or team about Melaleuca's business side. I love to shop at a good price. Is it all perfect? No, neither I am. Did I get a bad customer service experience? Not at all. They are the friendliest people and they will do whatever they can to accommodate you. Products are 90-day guaranteed. #happycustomer

Date of experience: November 29, 2020
New York
1 review
26 helpful votes
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If you wish to no longer receive orders, this company makes it nearly impossible to cancel. Buyer aware.

Date of experience: February 9, 2021
Florida
1 review
2 helpful votes
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Best one-stop shop online store, period!
February 20, 2015

If you are looking to meet your shopping needs and do it with a healthy twist, this is it! Incredible cleaners and personal care items!

Date of experience: February 20, 2015
Texas
1 review
11 helpful votes
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Not Cost Effective
January 10, 2023

Products cost price marked up too high, so you are not really saving $$. Shipping should be free for as much as you have spent/ordered.

Date of experience: January 10, 2023
South Carolina
1 review
5 helpful votes
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Buyer beware..
October 3, 2022

Buyer beware….
I contacted Melaleuca on behalf of a friend of mine who is in the hospital and had ordered from this company since 2001 to canceled his membership. The customer representative I initially spoke to advised he canceled the account and provided a refund to my friend since he was in the hospital. Two weeks later I discovered the Melaleuca charged my friends account which was supposed to be closed $73.00. I recontacted the company and spoke to a new customer representative who stated that the account had not been closed and that my friend owed the money and if we wanted a refund we would have to pay $10. I advised her that was unacceptable since the account was already closed several weeks ago. The representative advised me they had no idea who close the account or who the representative was that spoke with me even though I gave them his name n email. She then said as a courtesy she would deduct the $10 and not charge that. She then stated that I needed to send a letter canceling the account to a supervisor. Per the representative I sent the requested letter to her supervisor *******@melaluca.com and was told that a refund would be issued. I got an email later stating that they would not refund the money because he had received a 50% refund previously.
What a terrible company!

Date of experience: October 3, 2022
Florida
1 review
0 helpful votes
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Customer Experience
February 20, 2015

I have shopped at Melaleuca for 23 years. Their products are incredible and their service is outstanding

Date of experience: February 20, 2015
Georgia
1 review
0 helpful votes
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Gold Bar
February 20, 2015

I have showered daily with Melaleuca's Gold Bar for over 20 years. There is nothing better for feeling fresh and clean with soft skin!

Date of experience: February 20, 2015
New Jersey
1 review
2 helpful votes
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Have been a customer for only 8 months
October 16, 2014

Have been a customer for only 8 months. The best thing I have done is switch to the natural cleaning products and use Vitality!

Date of experience: October 15, 2014
Canada
2 reviews
38 helpful votes
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I just had to post a review because of some of the absolutely ridiculous statements I've read, all of which had to make me wonder who is posting these things? For example, EXPENSIVE? Are you KIDDING!?! I could go on and on here, but let's just use cleaning products as an example. A bottle of window cleaner or tile cleaner typically costs $3 - $4 a bottle in local stores. Melaleuca's replacement version cost under $1.00. How does THAT translate as expensive? Oh, some will say you have to pay for shipping. Yep, that's right, and it's 5.4% of the cost. Even WITH shipping, the cost is still 1/3 of the price.

Another thing I've read was ingredients. Melaleuca is very open about ingredients they use. They certainly won't reveal what combinations of safer ingredients are used within a product for obvious reasons so that competing companies don't try to duplicate them. Here is a great link to ingredients used: https://ca.melaleuca.com/about/ingredients-philosophy

Another complaint is about having make MONTHLY orders. NOT TRUE! What amazes me is that people shop monthly for the very products Melaleuca offers. In other words, they are already shopping MONTHLY and then they complain about shopping MONTHLY at Melaleuca? Simply switch stores, people. Why spend more at local stores than on Melaleuca's less costly products that are even better anyways. There are literally 100's of products to choose from, and then when you consider that there are some 2,000 online stores partnered with Melaleuca for cash back discounts, why shop anywhere else than at Melaleuca? If by chance Melaleuca does not offer something needed, use a portal for cash discounts at some 2,000 stores like Walmart, Best Buy, Macy's, Target, Sam's club, etc., etc.

I could write a book about the benefits of shopping at Melaleuca. I have saved THOUSANDS over the years, not to mention the obvious health benefits from keeping toxic products out of my home.

Date of experience: April 29, 2020
Canada
1 review
2 helpful votes
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I am loving the new RestEZ
October 15, 2014

I am loving the new RestEZ. Falling asleep faster. Not waking up as much and when I do no problem going back to sleep.

Date of experience: October 15, 2014
California
7 reviews
17 helpful votes
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Its a great site that is easy to maneuver around. It has great photos and detailed information of the healthy products offered

Date of experience: March 3, 2014
Pennsylvania
1 review
4 helpful votes
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Even though they are not bad products, they are not the best either. I have been using the line for more than a year, and I have to be calling constantly because I was getting my order plus an extra box that is charged automatically. They are supposed to work by month and you agree to receive monthly pack of merchandise, but sometimes you actually spend more money on extra new items and try it out and they still send the monthly box that you add at the beginning of your enrollment with them, even when you try to cancel it itsssss impossible. I try to cancel in the pandemic and it was a waste of time, customer services will tell you to send a FAX... Who the hell use a fax in 2021... Please update your companyyyy... so after few calls and email and email and calls and calls. Today October 12,2021, I called again and customer service representative Hannah ask me for another email letter to be sent to a new email that is not even in the customer service list. So here it is just in case they don't answer your petitions. Send the email to this person *******@melaleuca.com that is supposed to be the manager that by the way she at the moment of my call was all the time at the bathroom... But Hannah was able to wait for her and call me back indicating they received my email asking to cancel my account. HOPE this is true this time, Sorry for the mix speling but this is not my first language. Hope this help anyone out there having my same problem...

Date of experience: October 12, 2021
Florida
1 review
3 helpful votes
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Access Shakes
February 20, 2015

I love loosing inches by using the access shakes each morning before I work out. I can feel increased energy and prolonged endurance.

Date of experience: February 20, 2015
Canada
2 reviews
26 helpful votes
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I can't say enough about this company. They have fabulous products and if you have a concern the respond quickly and with effectiveness.

Date of experience: December 18, 2017

Overview

Melaleuca has a rating of 3.1 stars from 406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Melaleuca most frequently mention customer service, cleaning products and peak performance. Melaleuca ranks 6th among Alternative Medicine sites.

service
92
value
92
shipping
90
returns
78
quality
87
This company does not typically respond to reviews
+61