Melaleuca

They are constantly honoring any product replacements, always sending me products for free if I need a pump for my soap purchase, etc, replacing a broken mop, etc.
This company is simply amazing. The products are TOP NOTCH!
And if you can't fulfill the 35pv monthly, they allow UP TO FIVE people to be added to your account!
They have NEVER done any of my referred customer wrong (over 100) and they are very good at fixing any issues!

Literal and obvious pyramid scheme, but that has nothing to do with my problem with this company. No, that reason would be the forced, incredibly excessive monthly orders. After placing a couple orders to stock up on several products, I had all the cleaning supplies I would need for quite some time. Obviously Melaleuca disagreed, sending me $84 worth of products I did not need and also DID NOT ORDER. I then went on the website and deleted this automatic order. I guess that was not enough as they recreated the automatic order and tried to ship me another $84 worth of unwanted products the next month. Luckily I saw this before it shipped however they charged me $10 to cancel an order I DID NOT PLACE and had not yet shipped. I had to cancel my account just to prevent being sent unwanted products. What happened with the first unwanted order? I'm glad you asked... after paying out of pocket to send the order back, they claim they did not receive it and did not refund me. Yes, essentially I paid ~$100 for absolutely nothing as they have all the products they sent me without my knowledge or consent. Unless you require large monthly shipments of "cheap" cleaning products, please do not waste your time and money going through this headache.

Ok product at a decent price. Pain in the butt to get out of membership and difficult for a small family to meet minimum requirements, impossible for a single person.

Full disclosure: I make a PT living as a Melaleuca rep. I am a businessperson who does not trust MLMs, so when I decided to do it as a business I drove straight to Idaho Falls from Edmonton Canada to meet the execs and even suggest new product ideas (which they mostly adopted based on market demand). After thorough due diligence I learned that it was originally purchased as an MLM but soon converted to the insurance model of compensation. (Talk to your insurer to find out how their comp model works.) Melaleuca requires a membership and an immediate purchase because they know you'll fall in love with their products if you give them a chance. Smart business! And if you don't, then get all money back and cancel! Easy.) I don't find them secretive. Join with an email address to purchase direct--without becoming a member--and you can see all the prices. Or ask a member to email the price list! I honestly think the negative reviews are from people who've been burned by MLMs in the past, which I understand. To those people, I challenge you to find a low-pressure Melaleuca rep and ask them a million questions so you can find out more for yourselves. They should be willing and patient sharers of solid info. If you feel pressured, find someone else. Hope this helps.