Melaleuca

How would you rate Melaleuca?
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Maryland
1 review
15 helpful votes
Follow Derrick L.
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Several months ago I was introduced to one of this company's many vitamin & supplement products, via a coworker, who is an affiliate saleswoman. The vitamins were just OK, but I feel that for the price, which was $65. I could have got the same or better quality vitamins, for a cheaper price elsewhere. No issue I thought to myself, it is just a bit of a loss. One month rolls around and to my surprise, I get another supply of vitamins delivered to my house. Thing is... I never signed up for re-occurring vitamin delivery etc. In fact, I specifically stated to them that I only wanted to try the product. I called up customer service and demanded that they never charge my account again and send me a return shipping label & box. They charged me $15 for the label and box. I sent the box of vitamins back to them, assuming that the issue was resolved. Another month rolls by and I am again sent products that I never requested. This time a bunch of household cleaning & sanitary items. Such as bacterial wipes & hand sanitizers. Again, rather useless stuff in fancy packaging, that I could have went out and bought myself for one fourth the price. They charged my account yet again.

I finally just phoned my bank and had them stop payment from this ripoff company, so that they could not charge my account again. This is obviously a classic pyramid scheme. With a bunch of people selling their useless products through independent sellers. The more people you introduce as consumers or sellers of the products. The more profit those at the top make. In fact, they are the only ones making any real money through the scam. Don't waste your time or money with these fraudsters!

Derrick L

Date of experience: June 26, 2021
Florida
1 review
0 helpful votes
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Melaleuca Renew Lotion
February 20, 2015

Amazing product, if you have eczema, rosacea or any skin irritation... this product is a life saver... love being a customer for life...

Date of experience: February 20, 2015
Florida
1 review
0 helpful votes
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Incredible Melaleuca Products
February 20, 2015

I absolutely love these products. I hace converted all My Home. Love having safer product for my family.

Date of experience: February 20, 2015
California
1 review
0 helpful votes
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Melaleuca
February 20, 2015

The best. I feel good, The produc are the best, service client, are friendly. I love Melaleuca in all..

Date of experience: February 20, 2015
Canada
1 review
4 helpful votes
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A great way to shop
August 19, 2022

Do not sign up with this company unless you are fully informed and understand what you are doing.
Other than that it is 5 star!
This is not a warning but a rebuttal to all of the bad reviews that seem to have problems that are assets if you understand and use them.
Also do not reject this company based on bad reviews. You don't know their bias, make your own decisions and see if their reviews are valid. Look at the ones here and feel how -ve their energy is.
Melaleuca is full of vibrant people living great lives.
I like the aroma of the products and if there is anything I don't like I don't use it and I have no business warning you against it.
I am a single man over 60 and I have no problem with the "quotas" and again, an asset when you understand.
As for where does the money come from? This is the best part. Because these are everyday products they have the same goal as the store you shop at and the brand you buy now, they just want you to switch what you buy and where you buy it so the money does not come out of your "friends" pocket any more than it is already coming out of my pocket so it is actually coming from walmart, amazon.
Some people with the wrong pov then look at the people in the upline here and point to their money. Same answer, those people are there now and being paid by you for the things you buy. Their names are Walton and Bezos, they have too much money and they won't pay you much.
This company has won awards for being a great employer so I am happy to take money from the 2 above.
Everything is guaranteed and you don't pay anything until you understand what you are doing and then for the 1st 5 months they will pay you in free products just for learning.
Nothing to lose and lots to gain. A business whose time has come.

Date of experience: August 19, 2022
Ohio
2 reviews
39 helpful votes
Follow Shameka J.
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I started a membership with Melaleuca back in 03/2020. On 6/24/2020 I called to cancel the membership. The lady I spoke to advised that they canceled the membership. I get a text on 7/8/2020 indicating I needed to contact Melaleuca to avoid a $10 late payment. I signed onto the website and saw my membership was not canceled and that they had a pending order that needed me to update the payment account. I called the Melaleuca advised them I canceled. The lady I spoke to indicated it was not canceled. I advised they need to have a manager review the call and confirm that the lady had advised it was canceled. The lady then advised their policy was to write a letter to cancel. I advised her to cancel the order in processing that it will not go through on my credit card. As requested I emailed the letter with my signature on 7/8 to cancel membership. I then get charged on 7/10 my debit card which my card I used initially when started with Melaleuca but I replaced it with my credit card. All of a sudden the order that was processing because it was not charged is shipped on 7/10 after I canceled. I then contacted Melaleuca and the gentlemen I spoke to said it was still not canceled and the order was sent out today and on its way. This company is really committing fraud to keep my debit card that I asked to be removed and replaced with my credit card. I initially stopped the membership because I could no longer afford the monthly costs to keep membership because of the shortage in income due to COVID-19 the company has no empathy nor are they honest. They are scandalous. I started to support a friend I did like the products but as I said could no longer keep up with the membership monthly requirement. So I canceled. I had planned on getting back started once income is better. But now I regret I have ever done business with them. They charged my debit card which I removed and replaced with CC. I also advised on 7/8 that needed to cancel the order because I had already advised my cc that I no longer authorize them to use my card. So they fraudulently reinstated my debit card and used it to process the order.

Date of experience: July 10, 2020
New York
1 review
2 helpful votes
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I have been a happy customer for over 10 years If I need it and Melaleuca makes it I buy it.
Donel from Texas

Date of experience: October 15, 2014
Ohio
1 review
2 helpful votes
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Best of the best!
September 25, 2021

To all saying Melaleuca is a scam you are wrong! For whatever reason for your bad reviews, this company has outstanding products, great customer service and impeccable business model. Yes, you must commit to a monthly purchase amount each month in order to receive the members discount. And after 30days, you fail to place that committed order, the back up order YOU CHOSE will be automatically shipped and your card YOU PLACED ON FILE will be charged per the agreement. If you choose to skip a shipment or want to change your back up, you may do so on their web page under your account, 25/7. If you are a new customer and need help, you simply need to call the company or the person who signed you up and they are happy to help. I've been a member for nearly 20 years and have tried most of their over 400 products. I've never been disappointed with Melaleuca. They have hired the best of the best scientists and bio-engineers to develop the most safe for your home, environment and well-being that I've ever come acrossed.
When my father had stage 4 lung cancer, he would literally have to leave his home once a week in order to sanitize and deep clean the home. When I realized this, I loaded up with Melaleuca products and replaced all the toxic household cleaners. Dad never had to leave his home again for cleaning day. Plus, I learned his skin kept breaking out in wheels. So I switched him to Melaleuca 's laundry care products and the breakouts stopped! So he could breathe around these products and his skin cleared up due to the changes.
So when people bash Melaleuca, it's not because they are a poor company or products... it's because people are only half heartedly giving them a chance.

Date of experience: September 25, 2021
Arizona
1 review
1 helpful vote
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Best products I have ever found!
October 15, 2014

Best products I have ever found! Now I need to get in gear and start building this business!

Date of experience: October 15, 2014
Maine
1 review
29 helpful votes
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After my spleen was removed in 1967, my immune system left me vulnerable to so many diseases, I can't list them all, but here are a few of those that were recurring or chronic: Bronchitis, Sinusitis, Rosacea, Pyelonephritis and my Asthma was so bad I used my inhaler at least once a day. I was hospitalized more than 50 times in 33 years and almost died after 5 consecutive winters of Micoplasma Pneumonia (1976- 2000)
Then, I met Michelle in September, 2001. She introduced me to Melaleuca, came to my home, filled an empty cardboard box with all the retail store-bought cleaners from my cupboards that were causing my ailments and we replaced them with safer, less costly and more effective Melaleuca products. That winter was my 1st healthy winter without even a cold since 1967! Since then, in the last 17 yrs I've had only one flu, and one hospital visit, ALL those chronic conditions have been gone since March, 2002. Below is a photo of my drivers license in 2000 and the one next to it was taken last summer in 2007 I am in the middle of my 2 young friends from China. Today, at 68 yrs of age, I still look and feel younger and healthier than I did at 50.
Rosacea was healed by using the GOLD BAR, IBS was healed with Fiberwise & Florify, Asthma symptoms disappeared after replacing toxic retail store brand cleaners with all Melaleuca cleaners and MelaPower, Diamond Brite, and Lemon Brite, and my immune system became strong by taking all Melaleuca vitamins with Oligofructose complex. I use the Luxury Cream for my face which is why most folks think I'm in my late forties to early fifties. Thank you Melaleuca!

Date of experience: October 15, 2018

Overview

Melaleuca has a rating of 2.8 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Melaleuca most frequently mention pyramid scheme, credit card and free shipping. Melaleuca ranks 6th among Alternative Medicine sites.

service
92
value
92
shipping
90
returns
78
quality
87
This company does not typically respond to reviews
+61