Mercari

This code BASYGV gives you 30$ in free credits when you signup try it it really works I just bought me a pair of shoes Thanks Mercari

I have 600 excellent reviews and revoked!

If Mercari keep suspending the real users, It gonna be hard to grow. Should learn from ebay and poshmark more!

They keep advertising $2 coupon (which is not even wothed) for those who invite family and friend but when you invite your sister that staying in the same house. They said it's the same user?
My logic is. Does my sister has to ask me to buy something from mercari while she can buy it from her own gadget?
I don't get it.

If the reason is to create safe and friendly invirontment, each problem could be reviewed and solved with evidence if needed before suspending users and ignore their complains and reports.

Secondly, my suspention was because my default payment having problem so I try to use another card and it indicate as suspicious transaction amd cancelled the purchase. Didn't they see that when billing and shipping address is the same is not suspicious. It should be the owner of the card.

And...
I asked a friend of mine to purchase and deliver it to my address, they said that my friend's account is new and mine. Lol. In fact her account was almost a year old and we lived in the diffrent state. Ok it was my fault and I didnt mind got revoked and I apologized to mercari to fix my friend account but her account was deleted without any review before mind.

The last is. It is forbiden to use forwarding servise address because it will ne delayed rating for those seller so their payment would be delayed too. So I was ready to give evidence that it is my own address and i live in it. But again I was ignored. Lol

Thank you so much mercari for such a great customer service.

New user, welcome u will got $10 coupon and old user good bye! They don't care how much money they got from your contribution from buying and selling in their website.

And I'm done

DO NOT WASTE YOUR TIME AS A SELLER OR BUYER ON THIS APP. YOU WILL BE SCAMMED! I have been patient with Mercari. I am a seller and buyer with over 600 ALL positive reviews. There has always been an abundance of counterfeit items on this app, but I just learned not to buy items that could be counterfeit. I gave Mercari a chance despite this, but there has been a surge of low class scammers trying all types of methods to get one over you. Recently, I had a buyer claim I sent the incorrect iPad cover. I know I sent the correct one, but I was nice and said please open a claim or send it back so we can see it was incorrect and refund you. However, the buyer went ahead and rated me poorly. I have noticed a lot of buyers doing this, claiming item not received or wrong item sent, to see if you will refund them PayPal or send them a new item free of charge. If you dont, they review you poorly. When I contacted Mercari they REFUSED to change the rating... even though there is no proof I sent the wrong item. This is unacceptable as it ruins my reputation, and there is NO PROOF this happened. Other apps such as postmark and eBay require the buyer to PROVE the wrong item was sent, or the negative review gets deleted. Mercari provides no such protection for its sellers, even though we pay them a fee to protect us. I have written a review to the BBB, and will let others know what they will deal with if they chose Mercari. Its literally full of scammers, bottom feeders, and people trying to get items almost free. Its ridiculous, and I will no longer bother using their app. Poshmark and Ebay are far superior and professional. Mercari is a mess of a company.

I bought several items with no problem. Then came the ring that was described and sold as 925 sterling silver. After much back and forth with the seller who had definitely lied (it was not stamped and, more importantly, copper was showing thru after one day of wearing it), I followed rigorous company return procedure: minimum of 6 photos of item from every angle, photo of original packaging and photo of original shipping label. (I was relieved I had kept it all since trash day was the day before.) I was emailed a return shipping label and the message said I had one week to get the item sent. Good because my printer being out of ink I needed to hustle to find a place to print it. No easy feat, esp during covid. I managed to get it in the mail just in time and as shipping is especially slow this winter due to higher postal demands (Covid), waited patiently for my refund. Now, looking for help I find it stated that items have to be scanned by the return shipper within 3 days from receiving the return label email. What happened to the promised 1 week? It gets worse because I now find out (thru additional hunting; customer service no where to be found) that not only did I not receive my refund
But Im screwed because my purchase was suddenly marked "completed" by Mercari only 3 days after my email where my return was authorized and return label given. "Completed", meaning I can no longer contact the seller who has the ring back but never refunded me nor can I leave any review for the seller. Note: My review could not be left earlier either as it would have nullified any choice to return. (They do warn you of this. So obviously no one wants to do That!) This is how the company is very underhanded. So there are likely many sellers who have false good ratings due to this catch of not being able to review anything with a problem. So not only are the ratings you use to choose a "good"seller skewed, but if you do have an issue your purchase likely will time out before youre able to even leave a negative review warning others.

I hope Im explaining this well. I mean to say if you have a bad item you wont be able to do anything about it, so you need to be a highly lucky person. This off-site review is all I can do to warn anyone. (I'll now look for any additional non-biased sites I can leave reviews on because I sure wish I had seen some ahead of time.)

My 1st month was smooth, suddenly got a mssge that my acct was deleted due to multiple accts. I only have one.
At last they will let me finish my open transaction.
I bought a lot of merchandise from a mercari seller, she was interested to sell some of them due that her acct was suspended for a month.
At the begining bought a small lot ($400) and begin selling on mercari, sales were good.
After aprox 2 weeks decided to buy more new merchandise ($600), everything smooth at this point.
My supplier that had her acct suspended, got her acct back and began posting, that when problems started.
The next day both received the account deleted mssge due to multiple accts. Contacted mercari for answers, havent got one yet.
Im thinking becuase we were selling the same stuff (very specific items models) they though we were the same person.
My supplier cant contact them due to no phone # available and she had no access to her account (no open transaction),
Mine will be deleted when I finish all my transactions. I HOPE FOR THE BEST.
HOWEVER I HAD INVESTED LOT OF TIME AND $$$ THAT NEED TO BE ABLE TO GET RID OF THE INVENTORY
DONT MAKE THE SAME MISTAKE LIKE ME, AFTER ALL MY TIME AND EFFORTS MERCARI CAN SHUT ME DOWN IN A BLINK
NOT GIVING A CHANCE TO STRAIGH THINGS OUT.
If I have to do it again, I will not, I did read the reviews and gave them a shot and it worked but with all these stories and Im a believer NOT TO DO BUSINESS WITH MERCARI

About DMCA Infringement Notice I receive a notice of infringement They deleted my content Will it be sued?

IN A NUTSHELL (B/C OF SELLER'S LIKE RITCHIE SUPPLY), THIS SITE IS A SCAM AND A FRAUD AND THERE ARE OVER 2,000 COMPLAINTS ON BBB, AS WELL.

WORST APP AFTER YOU MAKE A SELL. NEVER AGAIN, I SHOULD HAD READ THE REVIEWS ALL OVER THE INTERNET. I WOULD NEVER DO THAT AGAIN

I could not find where to find how to contact the seller on the website. The CS person was nice tho

I wish I could give them a negative -5. I'm never doing business with these guys again. I have real estate houses I rent and flip. I also have a cosmetics business. We sell and buy constantly on eBay, jet, Amazon and more. Me and my husband spend $6,000-$10,000 a month online alone. I Thanked them for suspending me for 24hrs and sending me scolding letter and punishing me like a child. Over something so stupid to. All because stock photos. 1 mistake that I overlooked. EBay Amazon and other sites allow stock pictures. I didn't know they didn't allow. I'm so glad they offened before I put my $60,000 worth inventory on your site. I have contacted people I've bought from on that site and asked them to cancel if they haven't shipped. I'm glad I was on vacation this week and did not spend more money from that site.
With all this and I had a seller from this site arguing with me when she sent me a purse with rust on it. We went through PayPal and formed a complaint. It was obvious they have a superior attitude. I have only returned 2 things all this year on Amazon and eBay and the sellers was nice. I copied and pasted their letter below concerning the terrible thing I did... By putting stock photos on their wall.

"Hi Paige's Boutique,

Please keep in mind that we do not allow stock photos to be the only images included in a listing. Stock photos may be used, but the listing must also contain images you've taken yourself of the item.

This is the final warning before we review your account and determine if we will revoke your user privileges.

Moving forward, please keep in mind that if you list a Prohibited Item or engage in Prohibited Conduct, you assume all risk as a Seller. If your buyer requests a return or refund, your funds will be held, and you will not be issued a refund.

Your ability to list, sell, purchase, Like or Comment on items has been suspended for 24 hours.

Rest assured that you can still request Direct Deposits, respond to transaction messages between your buyer or seller, and rate to complete open transactions.

If your item has not been purchased, we will remove your listing. If it is currently in progress, we will allow you to complete your transaction.

To review Mercari's Prohibited Items and Conduct lists, visit the Side Menu > Help Center.

Thanks for understanding,
Team Mercari"

THEIR EMAILS DO NOT ALLOW YOU TO UNSUBSCRIBE AND I TRIED TO RESPOND TO THEIR EMAIL AND IT COMES BACK "NOT DELIVERABLE".
JERKS!

They charge me $2 to transfer my money to my bank account, and you have to sale so cheap...

BUYER BEWARE! ---Mercari is a TERRIBLE website for Buyers! I bought a Ralph Lauren lamp from buyer --- designertoyou --- based on the pictures she posted, but when I received the lamp it's a DULL green-aqua colour when in the pictures it was a Beautiful, Bright turquoise colour! I immediately messaged the seller telling her I was NOT Happy with the item and that I wanted to RETURN it. She NEVER RESPONDED AND BLOCKED ME! I contacted Mercari after the seller blocked me and they told me that the 3-day period for me to request to return it had passed -- AND THEY LEFT A 5-STAR REVIEW for the seller ON MY BEHALF WITHOUT MY CONSENT! I told Mercari support that I had contacted the seller within the 3 days but she never responded and instead blocked me. Mercari's response was that their procedure is that I was supposed to contact Them instead of the seller. Ok -- My bad there for not reading those rules --which are different from literally EVERY other buy. Sell website I've EVER used before - including Ebay, Craigslist, etc. This was only my 3rd purchase with Mercari and when the first item I'd bought from a different seller came with a damaged lampshade I did contact that seller who offered me a discount on a future purchase -- she didn't Block me. Sorry, but A BAD SELLER IS A BAD SELLER. And Mercari should have done something about -designertoyou- because of their Completely Inappropriate Response to me. At the very Least, Mercari should have Removed their 5-Star rating and allowed ME to RATE this HORRIBLE SELLER. When I requested to speak with a Customer service Manager, Mercari Refused and closed my complaint! Based on the online ratings here though it looks like Mercari is in the business of SUPPORTING BAD SELLERS AND ENCOURAGING BUYERS TO PURCHASE FROM THEM BY LEAVING AUTOMATED 5-STAR REVIEWS FOR HORRIBLE SELLERS ON YOUR BEHALF, I'm reporting them to the BBB, as well,

Goldsmith to Poshmark! Buy and sell, always honest, clean and very helpful! Poshmark!

DO NOT BUY FROM MERCARI. SCAM. I WILL NEVER BUY FROM MERCARI. DO NOT THINK OF RETURNING ANYTHING FROM MERCARI

Mercari has NO support for their buyers. If item purchased is "NOT AS DESCRIBED" you really are SOL.

Purchased 12 glasses, 2 arrived broken. Seller refused partial refund. Mercaris prompts were awful!

1st- Perfumes are combustible and not allowed to be shipped first class, no matter if the option is there shipping USPS with the Mercari label is ILLEGAL and will subject you to fines because it can catch fire on a plane. The special rates through USPS exclusive to Mercari are for first class packages ONLY. This probably means your cheapest legal amd protected option is UPS Ground.

2nd- people will try to convince you to cheat the system but telling Mercari that your package is under 1lb even if it isnt, so they can get 4.99 shipping via USPS, or they genuinely won't know the rules. You must include the weight of the packaging materials in that figure. The post office rates everything by the nearest pound so if your package is 1lb 1oz, you're going to be rated for the (up to 2lbs) option. This means that the item either will get sent back to you or will have postage due for the buyer and the post office with hold the item until its paid. That comes out of your profit.

3rd- some people use methods outside of mercari to ship, like paypal. This is directly off of thier FAQs: " Mercari isn't responsible for lost or damaged packages when you ship on your own. For items weighing more than 20 lbs, sellers will need to pay for return shipping. Note: Mercari cannot reimburse shipping labels when you choose to ship on your own. Pack and Ship is a packaging service offered through The UPS Store."

This means that if the buyer decides to say the item didnt arrive or it arrived damaged, you are out your product AND payment. Buyer keeps both.

Source: I looked into all of the policies personally and I work in the postal industry.

Muy mala experiencia es la peor app que he encotrado son bien tramposos porque le piden que califique al cliente primero para no poder hacer un reclamo despues de calificar no le dan chance de reenbolso son una porqueria de app jamas los vuelvo a usar les recomiendo que lean los comentarios porque esto sirve porque pierdes tu dinero

Tengan mucho cuidado con este sitio mercari yo puse muchos productos de benta y los mande y nunca resivi ni el dinero ni el producto sin una mierda yo he tratado de comunicarme con ellos y Serafina mi cuenta y no dejan ingresar tengan mucho cuidado mucho ojo con esta mierda de app

Let's start with shipping protection - It is almost impossible to get reimbursed for items damaged in shipping. Mercari almost always states that you didn't pack it well enough. Apparently three inches of bubble wrap and a double walled corrugated box is not enough shipping protection even though it meets Mercari guidelines as well as shipping service guidelines. So I get a damaged item returned back and Mercari files a claim with the shipper anyway and pockets the money.

I had several of these cases and filed for arbitration per Mercari's arbitration clause. Paid all of my money for arbitration but Mercari didn't even though they were properly served.

Most recently, they approved a return for an item but returned it postal instead of UPS which was the method I used to ship. Because of dimensional weighting, the returned item arrived with almost $50.00 postage due. I informed Mercari and sent the slip from the post office. They said I have to pay it to get the item and then they will give me a Mercari Credit to be used within 30 days. So I left it at the Post Office since it is their fault. That was February 13th when it was attempted to be delivered. I've gone back and forth with Mercari about this as it sat there. As of today, March 4th, 2021, there has been zero movement on the item and zero scans. It is not eligible to be redelivered. Yet they canceled the transaction and refunded the buyer. I have no product and the buyer has a refund.

There is no way to contact Mercari by phone and it generally takes days or weeks to get a response on issues. IF they even respond. You have no idea how many times I've sent emails especially about items returned not in the same condition that they have totally ignored.

We have way more issues with the company than we do with buyers on the site, although there are those as well.

Seller has no protection on Mercari. Use EBay. Horrible customer service, horrible buyers, horrible site.