I live in SW Ohio and I watch the Cleveland Guardians. This is not a blackout area, but I have had multiple issues where games are blacked out. They always blame my ISP; however, my IP address has not changed. It takes on average 20-30 minutes to fix the issue, which means that I miss multiple innings. I pay a premium for this service, and they always treat me like it's my fault.
They block out so many games I used to get every game except for one now I'm losing about 20-25 games a year you need Apple TV plus many other providers to watch your games what a rip off and they charge more for subscription now plus they get kickbacks from the other providers they keep saying they're going to do something about blackouts and the $#*!s make it worse
They're nothing but ripoff they used to be better years ago and now they sell shares to other companies to show their games and we have to pay more now what a scam I went to watch the game and it was on peacock I had to pay five bucks because they sold out to us I think it was a 30 million dollar contract and they'll be gone and they raised the price on us great company I have even talked to them they even lie half of them don't even know what's going on pathetic
Been trying to watch the astros this summer. Tonight it was on spectrum but mlb said it was still blacked out.
I have almost never been able to watch a single astros game (except once. I have no idea why). Even when they were out of state on mlb
It was the biggest waste of money i can think of
Worthless...don't do. If you live in a market like I do (Philadelphia)...someplace, someone will be showing this game so 'ALL" home games are blacked out and just about ALL away games. What is the point of having a network where the true fan of a team can't watch their own team? Worthless...worthless, worthless. If baseball wants to make a comeback (or they are doomed), well...they better put more FAN in the word FAN...
MLB asks me to pay big $$$ to get to watch all out of market games, but their website is an abject failure. Often freezes up, both on my phone, and on my computer. Oh, and now unless I approve of them stealing all my personal info, it doesn't load at all. Really angry with these money-grubbing losers. What happened to baseball? Rich owners decided to milk it to death, that's what.
Constantly when using audio I lose reception or it jumps back and repeats itself. And I do not mean occasionally: but rather constantly—as many as 20-30 times in a nine inning game.
I had just bought tickets to a Mets game a couple weeks ago via MLB.com. Tickets (after) transaction were different than the ones i viewed and paid for. I contacted MLB.com's customer service center they basically sent me to the Mets home page (i guess you can call it) to deal with the issue directly with them. All the voice mail boxes are full and there is not one email address to contact. Policy states i cant upgrade my tickets till the game starts. Should i be put in a position to upgrade though? Sucks because were coming in from out of town and i just want this handled before we leave for NYC. Never go any where so yeah i want this to be right... Not happy
Do yourself a favor and disregard ALL representations of products and services of MLB.com. Major League Baseball has shot itself in the foot with this outfit. They are the personification of bait and switch. When called to task, their laughable "customer support" says, in effect, "Yeah, I know; ain't it a $#*!". No explanation, no apology, just "here's how you cancel"
Beware that you DO NOT get to watch every live game, especially if you are in region to your home team. I paid to watch "my team", all of which are blacked out regardless of home or away, and any post season games are also blocked. Rip off... never again will I purchase this. It's like going to a restaurant because they have the best burgers, and you order one and its served to you but you're not allowed to eat it.
Bought 4 baseball tickets. Need to share with three others. Almost impossible to accomplish with MLB's $#*!ty software. They put up all kinds of barriers to sharing. Why?! They got their money! If I want to give a ticket to my daughter's boyfriend's sister's dad's mistress, why the hell does MLB care?! They got paid including their $17 per ticket online fee! WTF?!
Overview
MLB has a rating of 1.3 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 52nd among Baseball sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members