I ordered a set of sheets. These sheets were not what I expected. I had no idea the "Bamboo" was a fiber sheet and not a cotton blend. These sheets will be to heavey for the bed we are using. I would love to exchange them however the "Zero" return policy, In my opinion is the absolute worst ever-especiailly as retail stores contnue to close and internet sales will increase. Mob Stub will get "zero" business from me and from anyone I kow.
DO NOT ORDER FROM THIS COMPANY! Mobstub advertises name brand items But you get cheap Made In China crap. I ordered the bluetooth headsets that are advertised bluetooth and got some thing in a zip lock plastic bag. It's supposed to be the being the neck bluetooth and the bag says made in China with a little paper telling me something about the "supposed bluetooth" that doesn't work. The company won't do anything about it.
I ordered a iPad cover that was the wrong item sent. I ordered for iPad Air and received one for iPad 2,3 or 4. Wrote to customer service and their response was pretty much "TOO BAD SO SAD"! This is really BAD customer service. I have deleted the company and will never order again.
Been trying to reach customer service and gave them the numbers to cancel transaction ID: 51D*******SO8643OP, Invoice ID: ************** this all the information I have. Lauretta Sievers so please cancel this order I have another one on order August 27,2021 shipping address 2 Horizon Ridge Ct., Saint Charles, MO ******* Please cancel this one
The merchandise I ordered (two leather bracelets) looked great, but the were crap! Within days of receiving them, the leather came loose from the metal clasps that held the bracelets together. I super glued them and was able to wear them for another couple of weeks, but they fell apart again.
I contacted the company and was told that I didn't make a complaint early enough and that there was nothing that they were able or willing to do for me.
Bottom line? DO NOT BUY MERCHANDISE FROM MOBSTUB.COM. The quality sucks and the customer service is just as bad.
I was very unhappy with the crossbody purses I bought. The picture showed a pair of sun glasses and a cell phone in the two front pockets. When I received the product there was not enough room for a pair of sun glasses or a cell phone, it was so small that I couldn't even fit a wallet in the purse very dissatisfied with products. Was told they can't return them. Just be careful when you buy from them. They do not return products. I will not buy from them again
My mother and I each bought a pair of earrings on Mobstub, only for them to arrive on separate days. The post that goes in the ear hole is TWICE the thickness of a regular earring; they HURT upon putting them on and are actually stretching out the holes in our ears! We emailed Mobstub requesting a refund and were told since they are "final sale" that no refunds are granted. We would be more understanding of this policy if the earrings were even wearable! Upon researching a bit, we realized NOBODY is happy with ANYTHING from Mobstub! We will never do business with mobstub again and wish we had checked reviews before buying. HORRIBLE!
I ordered adult masks and kids mask. After waiting I finally received part of my order. I'm not sure if the masks I received are the kids or adults. If they're adult they are way to small. If they are the kids then they aren't the ones I ordered... no fun designs! Nobody will respond to my emails. My suggestion... DO NOT ORDER FROM THIS COMPANY!
I ordered a product on November 1 for my brother's birthday. It's Dec 18 and it hasn't been delivered even though my credit card was charged. If I could give negative 5 stars I would. There is no one to reach at this company by phone. They respond within 2-5 days by email (someone named Estee). They supposedly resent it to my brother but I think they put the wrong address on. They didn't send me tracking info right away. The package is stalled in Colorado somewhere. This is just completely pathetic customer service. DO NOT BUY ANYTHING FROM THIS COMPANY! Plenty of others seem to have had similar experiences to mine. I'm calling my credit card company right now and having the charge reversed. REALLY REALLY DISGUSTED!
Amazing. My first order came in less than a week. The second had to be reordered but the customer service department got right on it and I received it 2 days after communicating with them.
Merchandise is always as expected. Customer service is excellent. When I accidentally double ordered an item, they quickly and courteously sorted it out for me.
I ordered 2 Panda Smart Watches and 1 of them was delivered with scratches on viewing window and did not take a charge. The replacement watch arrived in good working order.
Ordered a security light, it does not work. You cannot call them nor go to there website for customer support. I will chalk this up as wasted money from this internet company and learn a lesson.
On Nov. 12 I made a purchase from you through Modern Tech Sphere and never received it. How do I get my money back? $158.94!
MY RING WAS LOST SOMEWHERE ALONG THE WAY==CONTACTED MOBSTUB ABOUT IT ==WITHIN A WEEK THEY SENT ME A REPLACEMENT==IT IS NICE TO KNOW YOU CAN STILL COUNT ON SOMEONE TO TAKE OF THE PROBLEM==THANKS AGAIN FOR YOUR SUPPORT==ORDERING 3 MORE RINGS
I purchased 4 bracelets from mobstub and the silver plating wore off the lobster claw clasp rather quickly. Customer service answer? They only address defective items for 15 days. What a joke.
Reasonable deals for cheap price. I have bought items ranging from faux jewelry to cell phone chargers. Quality is good. Items ship after the sale ends. No complaints. Order #/*******
I contacted customer service by email 3 times with concerns about my purchase and no response. I could not use the product so it's a 100% loss for me. I would never buy anything else from them.
Great customer service and very nice merchandise. Bought my daughter 2 rings which she really liked. Prices are very good as is the merchandise.
I don't think you could go wrong here.
DO NOT ORDER FROM THIS COMPANY! I ordered a necklace over a month ago, never received it. I left an email, and Ester got back to me saying sorry you never received your necklace I am going to find out and get back with you. After I left several not so nice messages, Esther got back to me once again saying my necklace was shipped and gave me a ups tracking number, so I looked up that tracking number and guess what it didn't exist! Something needs to be done about this company because it is a scam! Worst experience ever! Whoever is posting this company is great is friends/family! This company sucks!
Answer: There is no phone # to call... and in my case they do NOT answer e-mail... BAD company!
Answer: I don't have one... But Mobstubs is terrible. I dealt with them once and will never again
Answer: No, I wouldn't trust anything connected to mobstub! Read the reviews, then use your best judgement!
Answer: No they are not legit, i would advise that nobody order from Mobstub! They are a bogus company selling out of an apartment in New York, no phone number and when you email them, all kinds of people email you!
Answer: They have NO customer service #, when you have a problem with an order, you have to e-mail their 'customer service dept.' then an automated E-mail response is sent to you. Then another will come 1-2 days later asking you to send them an e-mail with a pic of what is wrong with your order. My advice... DO NOT ORDER FROM THIS COMPANY, THEIR MERCHANDISE IS JUNK & THEY DO NOT STAND BEHIND WHAT THEY SELL, IN FACT MOST OF WHAT THEY SELL IS NOT WHAT THEY ADVERTISE! Take it from someone that had to learn the hard way!
Answer: Although there are items on the Mobstub site that are worth the money (?) there is a lot of junk that I've purchased in the past that wasn't "worth it" in the Dollar Store either. I don't wish to denigrate it, but Mobstub is obviously in business (as is Big Lots) for the same reason if one wishes to figure it out. TRUE: The Egyptian sheets shrink. 100% pure cotton also pills and is no longer satiny-finished. Some of the electronic (motion-detecting) lights simply never worked. Most of the jewelry is cheaply-made, gold-painted, junk that is transported in the box worth more than the product is. Often the instructions (if you are so bold to e-mail/ask, are written in Chinese and sent to your e-mail address in a. Pdf file you need to print from your own computer. Then, does anybody else recall the first Japanese-written (translated) instructions for the original VCRs back in the 1970s-80s? Right! Good luck deciphering the translations. Some of the Apple Phone cases dpn't work as advertised but most of the wires and charging systems and extensions are good buys with Radio Shack now in bankruptcy and gone. Men's clothing can be expected to shrink. Women's (?) The merchandise delivery time is seldom as fast as one would anticipate, but then if you have dealt without it this long how inconvenient is it really (?) Unless it is for a special date or Christmas, forget about having already ordered it, and it will eventually "get there". So, my years-of-experience with Mobstub has been in seriously reading the fine print in the "details" and in totally ignoring the delivery promise. More times than not I receive a product that I cannot purchase at a Best Buy or Walmart at a lower price. ->Right now, their advertised flash drive is a very good purchase<- So, once again, Caveat Emptor: Let the buyer beware of life's lessons.
MobStub has a rating of 3.9 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobStub most frequently mention customer service, next day and wrong item. MobStub ranks 6th among Daily Deals sites.