Modanisa

Superb, material and styles. I am shocked to see such bad rating.

The dresses were a bit too long for me but I easily hemmed myself. The material is excellent/ not cheap like other online materials. You just need to find the right style for yourself. I am so pleased with my previous buy that I have ordered more dresses. Will write an update as soon as I get my new purchase.

Thank you very much modanisa, you are doing an excellent job.

Their fabric are very nice, they have quality clothes. The only downside is you have to pay for the duties and tax when you received your parcel. But other than that it's a good website if you like to buy modest but modern clothes. Shipping was fast. Satisfied customer.

Liz

I am always ecstatic when I buy from Modanisa. The shipment to Germany is super fast. I have always doubts about the size that I should pick, because some brands obviously have different measures, such as Benin. So this time I ordered something and it was super huge, I reached out to the customer service, returned the items that I don't want, got my return receipt, and got refunded instantly after the package returned to the warehouse, like this whole process took less than a week. A HUGE improvement in the logistics I gotta say. Still hope the quality of clothes and finishing will improve in the future, I find it (8/10). Then I would give 5/5 stars.

First of all the Quality is less than zero point! It was second hand product they just put their own cheap label. Size was too large from measured size. I was expecting. The material product is old and smells like dampness.
Wasting TIME and MONEY
Never will order again

I am genuinely disgusted with this company. It has been over three months since I ordered, and not only has my products NOT been delivered, they do not refund the money. Their customer service is APPALLING and if you do manage to get a response from them, they'll just say their 'working on it.' their latest scam with me was when they emailed saying that my issue was finally resolved. I opened my account--no money from them.

They are dishonest and will literally steal your money. Do yourself a favor and never buy from them.

Please do not shop here. I have been waiting for my parcel for over one month.
Customer service? What a joke! Virtually does not exist, when you email them about your query your email gets ignored. To be honest this shop used to be very good, now it's gone from a 10 star to under one star. My advice avoid at all costs!

This is my first time ordering clothes worth of almost 54.00 dollars. I never received the package even though it says on my account that it was delivered. My husband was home and he did not see any truck nor did the bell ring. I called them many times about 10 times and each time they tell me don't worry we will contact UPS. I called UPS and started an investigation. The investigation has been going on for about a week and UPS said that they contacted Modanisa and that they never replied back! This company is literally a joke. There are illegal fraudulent stuff going on behind the scenes and I am putting a police investigation on this. I am 100 percent sure that Modanisa has a way to tip off the driver to scan the item at the correct location but deliver to someone else because they are clearance items on low stock and want to try to please regular customers. Like everyone else says they really are thieves!

I received my order and the shirt was ripped in two places on each shoulder, rips that I could put my finger through! I can't believe it! I tried to contact them through their support email, phone and live help and no reply! So disappointed I just bought a ripped shirt to throw away. Never ordering from this site again.

This was my first time shopping from this site and this the worst experience I've ever had with online shopping! I ordered my items on Sept. 2 it is now Nov 22. Almost THREE months of wait. Every time I contact them they say my order is processing and they're talking with the shipping company and they will contact me with updates which they never do. The customer service is useless they all just repeat the same thing over and over without any results.

This is most rubbish and bad customer service I ever seen. Been waiting 2 months to get refund, each time they give me excuses that we have send your issue to the relvent department.
Do not purchase, poor quality clothes too. Very bad customer service. They just want to take money from you and will not give you refund.

I am very upset about this order, first of all it was not even in good condition, there was whole in the dress because it was sewn by a piece of threads, it was very visible, you could see that someone tried to hide few wholes in the material. Not only it was expensive but for this kind of service and product, it is not worth it. I still did not even wear it and very sad to keep something that will not be useful.

Never ordering again.

This is very unfortunate that you guys do not have any price protection period. Paid 44.95 for an item and within 2 week it drop to 34.95 and no price match. This is the first time i see in my whole life. Same for return item. You guys make buyer to pay for your item to return, it should be from your end for return
I am sorry but I am determined that i will never come back to you...
My Order Number #*******
Regards
Mohammad
Toronto, canada

An fortunately I ordered 2 dresses. Both of them are very small from the size on their chart.

I ordered 48 and it did not even enter my head, which proved it is completely wrong size.
I spent over 375 Canadian dollars and I did not get any respond from them.
There is over 8 emails between us.
The problem is that If I pay shipment I have to pay double price just for shipment.
Last time to order on line.

I find it annoying how they charge in USD when shipping address is CAD. Apart from that, the customs really add up.

Even if I don't think about the charge, the quality is so bad! All of my tops were damaged, there was some thread that was lose. One was actually ripped.

I try to support Muslim websites but they need to really up their quality.

I ordered clothes from this company worth $260 last December and still didn't receive my order. I have been calling the customer service representatives for 7 weeks and they keep telling me that they are doing an investigation and that they will contact me soon. Nobody contacted me and nothing has been done. This is the worst shopping experience I ever had and I'm very disappointed.

If you don't have a paypal account. Your money will be taken. You wont receive any items and if you try to find out why, they will toss you around until they tell you to go exercise your legal rights.
Don't bother tracking down the parcel, the shipping companies will tell you the sender has never shipped out such a package with their shipping company and if you confront Modanisa stuff. Then they will tell you literally tell you go exercise you legal right. I guess they have done this for quite a while they are getting very comfortable.
Dont believe, know this my order no.: ******* was made on 06. 06. 17 for 111.045 pounds, is now imaginary soon to be forgotten. Never exists expect as a number.

I was not satisfied with my purchase. I purchased 13 items. One of their campaign terms is that you get free shipping if you purchase under 12 items. For one item, they made me pay an extra $25 of shipping. It's not right, they should be more transparent with customers. In their home page when you click on the area where it says that there is no shipping fee (terms and conditions apply), it doesn't take you anywhere where it states only 12 items. There is no terms and conditions are, they call it campaign. I could have easily made it 2 purchases and not had to pay for shipping. As much as I love their products, I will not be purchasing from them again.

I ordered from Modanisa twice. I'm not planning to order again. First, the shipping costs about 40% of the total amount. I paid $140 for my first order and $50 extra for my customers. For my second order I paid $55 and $25 extra for coatings. It's not worth it if you live in Canada. The other main issue is there customer service. It's horrible. They will take ages to get back to you only if you keep bugging them otherwise forget about it. Also, they really have a problem with colors of the images displayed on their website. Always consider the description and don't pay attention to the color of the image. I have received at least 3 items in different colors than what was displayed on their images. I'm terms of the quality, it's just fine it's not bad.

The worst online store I've been seen in the past couple of years horrible experience very very late deliveries when we speak about the clothes is like a whole another level of disappointment! It's like expectation vs reality shopping. Very bad quality horrible materials if you washed three times it's already for a trash sizing is not realistic and to short us well even if you order a bigger size to fit won't fit you accept if you are not 150cm and when you try to return something you need to cover international shipping you self in order to return back to them so you can eventually get your money back but that will not gonna happen either because they're going to say that they haven't receive the return package

Why does it say on the website that orders to the UK come with free shipping yet when I added the items I wanted to buy I had to pay £7.00, it doesn't make sense. I don't want to waste my time nor money on confusing claims made by this company and those reviews made by the customers do not help either.

Am in press with the clothes, l love the material is very unique... A Very Big Thanks To Modanisa. Am gonna order more but there's something you guys are till missing... Pls try to hard some big kids wears to your business.

The products either have defects or bad quality/ not as expected and wrong size majority of them run smaller than it should be.
After 10 days of opening a case and sending all the pictures proof needed, i received an automatic email says that the case is closed and the issue is resolved.!
Not to mention that the return policy is a joke, you need to pay 10$ for the return no matter what the reason (and if the package wasn't accepted in turkey, it is your problem then to send it back for an other 10$ or not)
It was the first purchase and definitely the last one too.

I just ordered from the website and my account won't show my orders, nor did I get a confirmation email. I waited for 5 hours to get in touch with someone only to find that my queue in the chat was bumped back down to 23! This kind of customer service is unacceptable. All I wanted to do was track my order, and now I can't even see it in my account.