Modanisa

I do not recommend purchasing items through Modanisa. I will no longer buy anything from them due to their deceptive pricing practices. They charge significantly higher prices than the original brand sites for the same products. I have attached a screenshot as evidence, showing the substantial price differences. Modanisa's markup exceeds 250% above the actual price. Please avoid shopping at Modanisa. Having recommended them to my entire family for the past five years, I am deeply disappointed and will not endorse them any longer.

They send us wrong color skirt, when asked for refund or item replacement, only offering only coupon of same value, with no shipping cost. On there web site they are saying free returns and refund, which is completely wrong.

The product prices in Canada are literally 4 times more expensive than if you were ordering the same products to a Turkish address (I've lived in both countries and used to order from their site). I paid $23 in shipping to Canada! And the return fee is on me, which I've yet to find out how much it is. All that to get one skirt, I pretty much wasted $50+ just in shipping and returns. They seem to think that people living in the west are picking dollar bills from trees.
The quality of the skirt wasn't even good. This will be my last time ordering from this website due to those reasons. Customer lost forever.

I placed an order with them over a month.
My order stock in the transit. Tried to send emails, no reply. The only way is the live chat. Which is useless as it is only same person every time and not helping at all. All he says we are monitoring your case. No one care. No response. Took my money and no order.

I made sure to read all the fine details of their return policy before I made my order, I noticed that they mention that you are responsible for shipping costs but I figured it would be the standard 10$ not 220$! Which is more than the cost of the dress! I sent multiple emails and the solution they had for me was to cancel my complaint!
They should have prepaid shipping labels for returns like all the other online companies. Such a scam considering you never know sizing with them either!

They took my money and they didn't send my package. It has been over a month, almost two months, that I've been wasting my time. I even have the proof that they didn't send it. The only thing you get from them when you ask about your package is "we're sorry" or "we're working on it".

This company is a total scam. I ordered 6 products and they delivered only 2. I reported this immediately and for weeks they have been giving me the runaround that they are looking at CCTV footage and trying to contact fedex to find out what happened. This is a total fraud. I will report this to my credit card company.

The pictures don't match the item and the quality was horrible and then to return the items they expect you to pay and no refund on your return price that's out of pocket. Customer service was not helpful very short and on to the next customer type of attitude. I will never shop here again and will WARN anyone against it as well.

I received my order today although there was some misunderstanding which got solve. I am very satisfied of the way the staff handled the situation. I would recommend Modanisa to anyone. I love my hijab!

I ordered for the first time, they gave me the wrong size of one of the dresses, size 38 instead of 48 and they refuse to send the right size because they only give out coupon which is same price as the dress but the trick is you have to buy more than the coupon and you cannot use any other coupon that you are eligible for. IT IS A TOTAL SCAM! Be careful people! That is all I can say.
They suppose to correct their mistake and send the customer the right size they ordered but NOPE they don't do that.
Another issue the "my order " button is not working as soon as they dispatch the order and they didn't answer after asking why!

Worst experience i ever had purchasing online. The quality of the material is sooo poor and the size also very inappropriate. Once we buy we have to pay 4 times the order to return it. And to receive the product we need to pay additional shipping charges also. Very unfair. Please do not buy from them. Do not get trapped.

Worst service ever! I received a defective product with nails in it and badly injured my foot while trying it. They didn't even apologize and it took them 3 weeks agree to give me a refund, but insead they used my card info without authorization to deduct the price of the product from my account all over again. When I checked with them they denied that, until I had to contact my bank to deal with them and they helped me get back my money.
Be careful, such a deceitful company, and storing your credit card info is unsafe.

Their fabrics on their clothes are the worst.When they say that their item is cotton it is not.Modanisa gives the worst quality of items,with the worst cuts and the strings are hanging all over their clothes.A little better are Nacchos tunics for women,but nothing to impress you neither,they also have defects in the way they are cut too.

The worst thing about shopping from modanisa in Canada is that you have to pay 50% of the entire order price as duty to the postman. Don't even think about returning an item or it will cost you a fortune without getting your money back.
I like the styles and I have ordered a lot from this website but the sizes are sometimes off, specially underwear, tops and blouses sizes are not standardized... you may get lucky sometimes and receive the right fit. Shoes and bags, stay away from them. Dresses and trousers are fine. I have attached the picture of two tops that are both tagged as M but one of them is actually small or xsmall.

I ordered three dresses, which did not fit me. I sent these back using royal mail tracking. I got a refund for one item (minus the £5 "admin" charge). I have been trying to chase up about the two remaining items, but been hitting dead ends. They claim to have received only one item out of three. Every time I call customer services I am told that someone more senior will investigate and call me back. This company is not to be trusted. I have lost my money for two items I paid for. Which were not cheap. Very disappointed and will advise you to avoid at all cost!

I am so utterly disappointed with the service provided by modanisa. 3 times in a row, they sent me the wrong order, and when I tried contacting them they kept saying 'your product matches the order' and then 'case closed'. I've never dealt with such terrible service in my life. I will definitely not be purchasing from modanisa ever again. I ended up having to pay for something I hadn't even ordered.

Purchased from this website and the size was wrong although I followed their size chart and ordered 2 sizes than my usual size, returned the item and sent it back by recorded post and paid for the delivery (most big and trusted companies support a free return policy, but unfortunately not Modanisa) I contacted the customer service via email few times to inform of the return item and to request the refund, few weeks so far not even respecting their customers by replying to the emails. I advice everyone who thinks to purchase items from this company to think twice, otherwise you would not get back your money.

It has been a terrible experience of Shopping with modanisa. I had ordered 3 dresses from Modanisa and none of them arrived. Since then I am contacting them for my refund but everytime they say that they are investigating with the shipping company. Now I am afraid that, I might not get the money back.