• Moderno Collections

Moderno Collections

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Overview

Moderno Collections has a rating of 1.9 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Moderno Collections most frequently mention customer service, ipad case, and next purchase problems. Moderno Collections ranks 27th among Mobile Accessories sites.

  • Service
    23
  • Value
    23
  • Shipping
    22
  • Returns
    18
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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1

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2,952 reviews

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How would you rate Moderno Collections?
Top Positive Review

“Great Customer service and product!”

mark p.
12/10/20

I have been looking for a great leather case for my iPad online and thankfully my friend referred me to this store. Not only the product is great but the customer service as well, as they help me with regards to my wrong ordered item and processed an exchange!

Top Critical Review

“Take my money, wait a week, tell me the items out of stock.”

Aiden P.
1/25/21

Perhaps the worst online shopping experience I've been through. From go they made the process difficult. I ordered one item (a laptop case). Day one to five: no shipping info. I shoot them an email asking about an eta (totally understandable that it's taking a while thanks to rona) and get a "we'll keep you informed" response. Almost two weeks go by from me giving them my money and finally an update: the item you ordered is out of stock. Cool, I gave up two days ago and got the charge reversed by my bank since the customer service reps must be at the very end of a long and convoluted info chain. Save some time and shop elsewhere.

Reviews (66)

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Thumbnail of user richardm2145
2 reviews
3 helpful votes
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December 8th, 2020

Reached out to Monderno Collections to replace or refund our purchase of iPad leather cover -- cover is trimmed with cheap plastic - that quickly fails
Requested a replacement - Monderno refused - but did offer an "discount" on furture purchases. Filed a dispute with our credit card
Avoid Monderno and save yourselve a headache

Richard 12/08/2020

Thumbnail of user brucem823
2 reviews
0 helpful votes
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May 6th, 2022

I purchased the iPhone charging stand and when it arrived it did not work. The replacement only lasted 1 month and now Moderno will not refund me as it is more than 30 days since initial purchase. DO NOT BUT FROM THIS COMPANY.

Thumbnail of user lilianf21
1 review
0 helpful votes
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March 17th, 2021

I received the item but unfortunately its not an ipad case its a cheap PLASTIC case... and no contact number. I sent email no anwer at all... charge me expensive... plus taxe

Service
Thumbnail of user donaldp857
4 reviews
0 helpful votes
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May 18th, 2023

I recently purchased a sleek and stylish iPad case from Moderno Collections, and I couldn't be happier with my purchase. The entire experience, from browsing their website to receiving the product, was exceptional.

First and foremost, the quality of the iPad case exceeded my expectations. The materials used are durable, providing excellent protection for my device, while the design is modern and eye-catching. It fits my iPad perfectly, and all the necessary ports and buttons are easily accessible.

What impressed me the most was the seamless ordering process and the prompt delivery. The website was user-friendly, making it effortless to find the specific case I wanted. Placing the order was a breeze, and I received regular updates on the shipping progress. The package arrived securely and within the estimated timeframe, ensuring a hassle-free experience.

I appreciate Moderno Collections' attention to detail and their commitment to customer satisfaction. The case was carefully packaged with care instructions included. It's evident that they take pride in their products and want to ensure that customers have a positive experience.

Overall, I highly recommend Moderno Collections for anyone in search of a stylish and high-quality iPad case. Their exceptional product range, user-friendly website, and top-notch customer service make them a standout choice. I'm thrilled with my purchase and wouldn't hesitate to shop with them again in the future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stefffenk
1 review
0 helpful votes
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January 5th, 2022

Took 3 weeks to Germany. That's ok. IPhone 13 Mini and AirPods Pro are charging fast. But my AppleWatch 7 don't. With 3 Watt it doesn't work.

Value
Shipping
Quality
Thumbnail of user thomasb3541
3 reviews
1 helpful vote
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July 20th, 2022

The order was processed and sent very quickly, we are satisfied, thank you very much.
Everything is great and on time!

Thumbnail of user edwardb1202
2 reviews
0 helpful votes
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July 22nd, 2022

Service, maintenance, quality of work and attitude to the customer at the highest level. I recommend to all

Thumbnail of user brettr110
2 reviews
2 helpful votes
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June 19th, 2021

No problems. Items received in 7 days. It was packaged well and communication was good. All okay, no issues with the sevice

Service
Value
Shipping
Returns
Quality
Thumbnail of user rajl11
1 review
2 helpful votes
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January 15th, 2021

This site is a scammer. I ordered two iPhone cases on December 31st and they got the money but never shipped my merchandise
Be careful

Tip for consumers:
if they give me the time frame and shipping tracking number

Products used:
iPhone covers

Service
Value
Thumbnail of user ritap320
1 review
0 helpful votes
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July 2nd, 2022

IPad Pro 11" (2020)
Great product, great price and GREAT customer service! Couldn't be more satisfied with this purchase.

Products used:
iPad Pro leather case

Service
Value
Shipping
Returns
Quality
Thumbnail of user christopherc2308
3 reviews
0 helpful votes
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August 11th, 2022

Es ist nicht das erste Mal, dass ich bei Ihnen bestelle, es ist sehr angenehm, mit Ihnen zu arbeiten, danke für den Service und die schnelle Lieferung

Thumbnail of user sueb808
4 reviews
2 helpful votes
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June 10th, 2022

Die Bestellung kam pünktlich und sicher an. Vielen Dank für Ihren prompten und effizienten Service, ich würde Ihr Geschäft jedem empfehlen.

Thumbnail of user jeremyf377
4 reviews
1 helpful vote
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June 27th, 2022

Vielen Dank für die schnelle Lieferung, die Qualität ist erstklassig und ich bin sehr zufrieden. Ich empfehle

Thumbnail of user elvinm42
3 reviews
0 helpful votes
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August 11th, 2022

Schnelle Ausarbeitung und schnelle Lieferung. Alles war zufriedenstellend! Ich danke Ihnen. Würde ich jedem empfehlen.

Thumbnail of user anthonyh1405
4 reviews
0 helpful votes
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July 4th, 2022

Moderno ist ein sehr praktischer Ort zum Einkaufen. Ich war von den iPad-Hüllen beeindruckt und habe jetzt zwei für meine Frau gekauft.

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Natnael A.

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