This company is in China! Very poor quality. Dress I ordered was beautiful on the site... however it took 7 weeks to be delivered with not even one email explaining the delay. When it did arrive, the fabric was a cheap gauze-like material, totally different color. When I took it out of the bag to try it on, I noticed there were 5 or 6 stains on the front of the dress like food had been spilled on it... disgusting! When I looked into returning it, the process is so ridiculous! I needed to take pictures of the stains. Explain each one... send it back to them, paying shipping costs that I had already paid when I ordered. Then they said they would "review" my complaint and let me know what they decided. Ladies, there are enough good reputable companies in the US to find quality clothing! PLEASE... don't get skammed by this one!

LOVE! This dress surpassed all my expectations. It's super comfy and looks great! Can be dressed up or down. I had so many compliments when wearing it, I decided to buy another in a different color. :) I purchased both the pinkish purple and black. I'm 5'2" and 115lbs and a size small fit perfectly. Hope this helps!

I just received my second purchase from Modlily and again I'm really impressed. I had a coupon to use and I was able to buy a dress plus several shirts and a pair of pants. It was a great value. I'd never be able to find such cute stuff for such an affordable price in a normal retail store. Love it very much!

And yet another awful online clothing company ending in "lily". You will wait forever for your item to arrive from China. The sizes are at least 2 sizes smaller than listed. I'm a medium and ordered a large, it wouldn't fit a child across the chest. I tried to return, but after trying to deal with these scam operators, I gave up and gave the top to Goodwill, although they probably won't be able to sell it to anyone of normal suze. The FTC needs to investigate these companies. In the meantime... Delete their emails and pop ups showing cute clothes, they are a fraud.

So I ordered a Jean jacket back in late October, hoping to wear it this fall... after waiting over a month to receive it (it shipped from China and now it's winter... too late for Jean jackets!) I finally get the jacket. And guess what... It reeks of moth balls (napthalate for you chemists or biochemists out there. A smelly and toxic substance!). I'm just not even sure how this company survives on their failed business model: great advertising, long waits, and sub standard clothing from the far reaches of the world. NO THANKS!

I have shopped from this site on many occasions and I love it. They give the tracking number and also give discounts on a regular basis. Excellent customer service as they respond on time. Quality products at a low price and fast shipping. Overall I really enjoy shopping at Modlily. I promise you that you will not regret it if you buy here.

WARNING! I made a mistake and ordered 2 dresses and a jacket from Modlily (I found them advertising on Facebook). I placed the order a month ago. They charged my credit card and that's the last I've heard from them. I never received any of the items. I've tried to contact customer service, but they do not respond. Before you make a mistake like I did know that Modlily is part of a group of on-line scammers based in China. I've reported their page to Facebook as a scam, but I have not gotten any response from Facebook. It's a shame that Facebook still allows them to advertise.

Payment was taken from my account the day I placed my online order. It took over a month to receive my items. ALL of the items were completely incorrectly sized. For example, I ordered a Large (size 8 typically) and the items were more of an extra small or child sizes. Also, the quality is SOOO poor and look nothing like the images online. I firmly believe that this site is owned by the same owners of DressLily and are run out of China. You cannot reach a live person if needed. I am trying to get my money back and have reported them to the Better Business Bureau. Do NOT order.

I had an issue with my order and the customer service representative was wonderful and made everything right with my order. It has been a pleasure purchasing from Modlily.

Ordered $72.00 outfit on 5/8 was to be delivered 5/21 not recd yet and left message on phone that no one answers. Guess I have lost my money...will never order again. I feel sure you do not post bad reviews.also gave them my order number - nothing works.

Whoever took their photos did a great job, but the seamstresses are amateurs. I ordered 3 things. Not one of them is recognizable from the pictures. Poor stitchwork, poor customer service. I won't be doing this again. Lesson learned!

1/16/17
I felt I had to come back and add this: Now that I've had the clothes a few days I don't hate them as much. I did a little adjusting to the hemline of one of the dresses, wore it, and got lots of compliments. I also like the coat better now that the wrinkles have fallen out.

I think because American shoppers typically buy their clothes off the rack, it's very disconcerting to have your clothes arrive folded in wrinkles.

Even though the stitching isn't stellar, the low price makes it tolerable. For those reasons, I'm raising my rating to a 3.

Absolutely great.
The emails I sent to modlily were answered if not straight away but in a few hours of sending them.
Answered with proper communication
Even the bathers were packed exceptionly perfect. Only reason I returned was first time bought clothing on line. They didn't fit my body shape (to small) I'm best to try on in a shop. They were so well made but didn't wanna keep sending back an forth trying different sizes.
But sincerely so impressed with your company in everything you do an done.
No issues returning the outfit
No issues with my refund
Very professional
Absolutely recommend to young an older
Thank you
Keep up the good work.