About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I paid for expedited shipping which was a waste of money. When I tracked the shipment (ordered on 7/19), it states that it arrived at shipping partner facility on 7/21. Departed shipping partner facility on 7/24. On 7/26 it departed shipping partner facility twice, at 4 p.m. and also 7 p.m. It didn't transfer to USPS until 7/28. Post Office delivered it next day on 7/29. This back and forth goes on for a full week before it is finally transferred to USPS. These items were not coming from China. They're coming from their warehouse in New Jersey. I shouldn't have paid for the expedited shipping. That was clearly a ripoff! My second shipment was even worse. It was delayed shipping out until 7/28 (order placed on 7/19). Didn't get delivered until 8/6, nine days later. I'll stick to Amazon from now on!
I Bought some bathing suits and it took
About a month to get here and then once it got here, it was too small so the exchange has taken over 4 months of a lot of back-and-forth chatting and I finally received the two exchange items at the end of august so I didn't get any of my stuff for when my holidays were. Their exchange policy needs to be updated or
Made easier it Shouldn't take as long as it did.
Everything was Great from ordering to receiving love the items
I have been buying from Modlily for over a decade.
Everything I have received has been great quality and wears very well.
I also like that your return policy is so very easy.
Thank you.
Anne Petri.
Although I haven't had a chance to wear the top, the material is soft and feels like the type of material will be easy to wear. I have washed it as I do with all clothing before wearing. It did up nicely but may need a little touch up. Looking forward to wearing it.
The top arrived fairly quick. Very comfortable and soft and easy to wash up. In my opinion manufacturers are making clothing roomier these days, which sometimes makes it harder to get the size right. I may use a turtleneck under the top for winter.
Pretty lavender color, light weight. I maybe could have ordered the next smaller size, but it should be OK. Haven't had a chance to wear it yet as our weather has been quite cool. It does take your company, what seems quite a while to get what you want. It comes about the time I want to turn them in.
I loved the choice of bikinis and not so cut away as I am an elder woman and want to look comfortable at the beach or swimming pool
Over all pleased...the sizes are not true to size...I wear a med to large normally a 10-12 and your large is skimpy...more like a med...might want to look into the sizing to save yourself returns and exchanges.
I ordered my vest in early September, and it finally arrived Oct. 17th. NI was happy it finally got here.
You have the cutest clothes, and I don't wait for weeks to get it. The return process is pretty easy.
Sign up for an account on Modlily and you are treated like "gold." Lots of perks and rewards come your way. Their "chat" communication is spontaneous and helped me exchange an item without having to do anything. Your order always has a picture of what you are purchasing. AND, MOST IMPORTANTLY, THE CLOTHES FIT WITH GREAT QUALITY!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members