I contacted customer service and they explained the delay.

I ordered both clothing and jewelry. They seem to be good quality. This site has low prices on all their merchandise, and I didn't have any problems with customer service. The sizes are not U.S. Sizes you need to take your measurements and check them against their sizing chart. All in all I had a good experience from this company and wI'll very likely buy from them again.

My experience with my ModLily was awesome. The app was easy to maneuver, and the ordering process was very easy. I will buy from them again.

Modlily is a scam company. They up-charged me for expedited shipping and promised a delivery date. It was delivered one full week after promised date. When I reached out to say they missed the event, I was unable to wear the dress, I would like a refund-- they said we can refund it with a shipping charge. I said, you already charged expedited shipping and didn't deliver on time, now you want to charge for me to ship it back to you. They replied, yes. Then on top of that, they charge 2 international fees to my bank account without my knowledge. This company is a foreign Asian company that cannot be trusted, and should be forced to remove their website with such ongoing fraudulent practices. Look at all the terrible reviews, they are endless. I can show you proof of promised delivery date vs. actual delivery date if you request it. As well as email correspondence that said I will be paying for additional shipping to return it, even though it showed up too late for me to wear.

I've ordered from Modlily many times and have been satisfied with many of my purchases. The key to this site is to know your measurements! Some times I wear an extra small in items and sometimes I wear an extra large! It's all about reading the size chart and choosing the correct size for your measurements. Another key is to read what the item is made of and then there will be no surprises. I think those people that give Modlily a bad review just don't take the time to do those 2 important things and then are disappointed when an item doesn't meet their expectations! I've also returned a good number of items and have had no issues- follow their directions with regard to returning and the money is refunded promptly. Overall, I give Modlily 5 stars!