Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I bought 3 bathing suits to go to the beach recently. I was not happy about my new "tire" around my waist. These bathing suits are so flattering. The colors are beautiful and I felt pretty at the beach. The quality is good as I have washed the suits several times.
I ordered swimwear from them. It came in timely fashion considereing coming from china. I had my doubts on ordering from a company overseas. I wish I would have searched further for and found all the negative reviews. The quality of the swimwear was only mediocre. The sizing is all wrong. I was able to contact them through their ticket system without too much difficulty but I have never dealt with the likes of their customer service. After reading all the reviews of all the problems customers have encounterd, I took an 80% refund of my $ and settled on a lesson hard learned. I now have 3 suits that are absolutely worthless to me. I don; t know what possessed me in the first place, I hate buying clothes online but this was the worst.
I am always satisfied with the service before making a purchase or after making a purchase. The online customer service staff respond to my question quickly and answer all my questions clearly, which is helpful for my shopping. Thank you for the great customer service.
I had bought a 2 piece swimsuit a few yrs ago from here that I absolutely love. Unfortunately/fortunately I wore it soich I wore out the bottoms, lol. I was hoping to replace them, but the color is no longer available and all the available colors didnt match the solid top at all. I ended up with a new suit and it was the perfect fit in the 1st try, which has never happened to me before in my life and I'm thrilled
Sweater is so pretty, great quality, fits perfectly! I'm 5'1 and weigh 124, ordered a small. I love Modlily, shoped with them over the years, they have sweaters and tops, you don't see in stores, which I love, I advise to order up one size, runs alittle small in their sweaters and tops! You won't be sorry ordering from Modlily!
It has taken me two years to get this issue resolved. As soon as I received the bathing suit and realized it was the wrong size I returned and kept having to talk to someone and get a different ticket number. Finally it was resolved and I had to pay a extra 11.00 to finally get my bathing suit after two years.
I bought this jumpsuit in Yellow, I got a 2xl because I'm tall, and it arrived today and its awesome! I LOVE IT!. I'm 5'11 and skeptical of jumpsuits b/c of my height, but as you can see its almost too long, but the rest fits well. I'd not want to go down a size or it might be too tight in the length.
I'm not sure how I'll be able to zip it on my own, but I'll figure it out.
I bought this for a cruise, and its really elegant looking. I always worry when buying online from sites like these b/c the clothes never arrive looking like they do online, but in this instance it looks exactly like it!
I didnt realize there was an arm hole in the sleeves, so make sure you put your arm through that when putting on.
So go ahead and buy it:-)
It did take about a month to get it after I ordered it, so keep that in mind.
Otherwise, very pleased.
I had ordered doubles by accident and the wrong I size. I was assisted on the returned and very quick deposit in my account. On ordering the correct size again I got assistance. I love my experience with Modlily and the product. I have ordered five tops and am very satisfied
Absolutely honest and dependable company. I have ordered lots and it always arrives quickly and as described. I have also had a few returns/exchanges and they are very prompt and courteous to respond.
When I first see the prices of the products, I am worried about the quality of them. I am afraid that they were made of bad materials. I hesitated a long time before I finally decided to place an order. To my surprise, the clothes feel good. I will order more in this website.
I was upset at delay of delivering my goods but I was delighted with them when I got them. The quality, price & size were just right. I have bought again but hope there is no delay because they're for my holiday in June 8th
Modlily is a good fashion clothing website. I like this online store very much. The clothes are so pretty and the size is perfect. Good quality, excellent price. I will order more clothes in Modlily in the future.
I was hesitant, but everything I purchased was just perfect. I will be ordering again for sure. I am so happy with everything I purchased. Way better than the department stores and such an amazing selection Very Happy
I am very pleased with the outfits I ordered from this company. My experience with them was extremely pleasant. I actually received my order the day before I expected it and I was pleasantly surprised with the quality of the outfits. Since the price was so good, I was concerned that the quality might not be real good but fortunately the quality is great! A Definite 5 stars in my experience.
Excellent customer service, there was a slight hiccup with their online ordering and I couldn't get my order placed. I called and they apologized profusely and gave me a discount off my order, which I had not expected. So I feel good about this Modlily.
My first order arrived in 2 weeks - relatively slow, I thought. My second order still hasn't arrived after 4 weeks. I checked the order to be sure I had submitted it correctly. I had, but it had not yet been acknowledged. I clicked the "Where is my order" button and, after several days, it is still listed as being processed. I will be grateful to receive the items someday. Order #**************
I thought Emilie did a great job! I really appreciated that she came on quickly and was able to find my order right away; showing me exactly what I ordered. I found two charges on my credit card and although she was not able to resolve or tell me why, she was still attentive and responsive. I appreciated that.
My first order, one pantsuit and one dress. Material felt cheap and seam of bust wasn't right. Order was 104$, getting 86$ back but also had to pay to ship back 26$. So really, getting 60$ back. Cost me 44$ to try on two outfits.
This dress is a slinky jersey material, that hugs your curves while being figure comfortable. The only note is that it is a bit thin, and because much of the dress is white, a slip may be required. I do not wear one, but I have to choose the color and lay of my undergarments very carefully when I wear this dres to be able to get away with not wearing a slip.
I bought a swimsuit to take to Panama City and it was too small. I sent it back and ordered a larger size. My tracking showed it was shipped but just sat in one location for over a week and time for me to leave for vacation was fast approaching. I contacted customer service and explained that if I didn't get it on time I would be returning it. They contacted the shipping outlet and I received it the Friday before I left so I was very pleased.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.