Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I absolutely love it! It is made very well and had nice detail. But it has a wonderful design that hides many trouble spots (bust, tummy, hips). On this dress it's really nice. Subtle but classy and just what I needed. Makes it look and feel sexy. Came nicely packaged and fits as expected.
I LOVE this dress. The material has a nice stretch to it, so it fits your curves nicely We were late to order so had to have shipped overnight. Item was delivered as promised, in ready to wear condition. Fit is perfect. Detail is fabulous, all the way around the dress. Very very authentic. Adorable! Highly recommend!
I loved the pieces that I've bought on this website; the shipment for my country was really fast compared to other stores. There's so many options, so many products and the payment forms are great too.
Dont order from this company... PERIOD... the service is terrible... sizes dont match your actual size... how do they not have a customer service telephone number? I wish i would have researched this company better before purchasing. There clothes on the website look great--but its a set up for the cheapest looking clothes you will ever see!
This is my first time to bought clothes on Modlily. I have been more than satisfied when I received the swimsuits. Fits perfectly.It is so comfortable and easy, I have never had such perfect fit before.
After an original mess up regarding the order, I contacted Modlily directly. They took care of everything immediately and I received my order fast! They were wonderful to work with! I will definitely use them again!
The representative that handled my inquiry was extremely professional, responded quickly, and too care of my mistake when I ordered. I will definitely recommend Modlily to my friends! Thank you for providing such outstanding customer care!
All bathing suits I've purchased have been great quality. I wish your return policy was better. Having to pay the return postage makes the return not worthwhile. Most online companies are offering free postage for returns.
I ordered 6 shirts. They trickled in over a 4 week period. They were not near as nice as they appeared in the pictures. I tried them on and decided to return 3. They told me they were returned stained and were only refunding 50% of the cost. There were no stains or any issues with the items. It is clearly a scam, their way to make money. I am completely disappointed
All my suits fit well and the quality is great! The colors are bright and vibrant! When one suit was out of stock they let me know right away and gave me a discount on another piece.
I had thought my order was not on the way so, I contacted ModLily. They were very responsive and willing to assist. I actually got my product while I was inquiring.
I have never had any issues with my orders. I know transport has been slow at times for some companies. ALL is GOOD.
Modlily is easy to order from and sizes run true. They also keep you informed with tracking information on your purchases on a regular basis. The website is easily navigated and the delivery time very reasonable.
I ordered bathing suits tops that ended up being too small. Originally I requested a refund, but changed my mind and requested an exchange. The representative was cordial in communicating and active swiftly to my request.
So very happy with the tummy coverage swim suits I purchased! They are good quality! Well made! They arrived in the window of time promised. Great experience all around! I'd purchase more items in the future.
I bought 2 beautiful swimsuits that to my dismay were too small. I was so mad because they were awesome swim dresses. Needless to say, I had to return them. My return process went very well thanks to the caring customer service team. My money was refunded back to my credit card & everyone was so good about it. I would not hesitate to purchase again AFTER I lose some of this extra poundage!
I ordered three items on Nov. 29, and I was told the delivery window. They did not meet that window. When I called to chat online, they were extremely unhelpful. Just kept repeating what I already knew: "It's in the way to your address.". The tracking information was both inaccurate and useless. Saying it was in Carson, CA for three weeks. They blamed the shipper, but they picked the shipper. So don't count on your items being delivered when Modlily says they will be. They offered ZERO compensation. Not impressed.
I am a plus size person and it's difficult to find bathing suits that provide coverage, are comfortable and somewhat flattering. I was able to find several options that worked for me.
My only negative comments would be it costs $9.99 to return something, which in my case I had one $10 item I wanted to return, so that didn't make sense. Also, the fact that it took my order several weeks to arrive.
Excellent service, wonderful selection with good discounts and most always fast shipping. They also have very informative reviews, and should you encounter a problem with shipping, any errors whatsoever, or return inquiries, no problem as they are handled by an incredibly fantastic customer service
I've purchased many items from their site. They're of good quality. They fit according to their size guide which is always wonderful! I've worn them all several times and washed them in hot water and they are
Still holding up. The seams are sewn well and the items look beautiful, even after months of wear!
Since the items are coming out of China / Shanghai, they, as well as many other products have sometimes suffered delays due to shipping problems. They still do arrive and they're in great shape!
Very bad experience can't actually talk to anyone, y'all have taken over 70 something out of my account and what I did sent crack only getting half back. I have only ordered a swimsuit (top and bottom). I will never order from y'all again
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hi Tailor,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address.