Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Its good - filled with many offers you just won`t find anywhere else with the prices you cant find in any other store. But just care to do some review on the seller. Once in a while, I will check other websites and find they have better deals, but it is rare. Modlily is the way to go for getting consumer products for a fraction of the cost, and many clothes offer free shipping on their items.
I was trying to do a live chat as I had questions on my returns. The live chat only allowed can questions that came up so I could even ask a question I needed to ask. Then if you click on their questions that where predetermined they can canned answers. They was no live chat available. That is a bit frustrating and then I went online to get a phone number but no phone is available. What retail business doesn't have customer service support that you can call. I will not be placing another order. Amazon makes it so easy to shop online. I'm just going to continue shopping through them.
Good quality products. The customer server is helpful, and very professional. They deliver your product on time. All items true to size, great quality and beautiful style and comfort. I am in love with my purchase and I want more.
I'm extremely happy with the service of modlily.com. Really amazing product, GREAT customer service, fast delivery. They are friendly, understanding and always fix the issue. Just simply the best out there!
I loved this. It runs small but awesome and unique for me. Looks exactly like the picture. This purchase is definitely a hit to everyone. It fits great on me. I would recommend my friends to buy more from modlily.com.
Their designs fits me perfectly. I've bought several items from their site and no complaints at all. Everything was nicely packaged and promptly shipped. Here's a tip: sign up from FB and get coupons on special occasion and save money.
мне подходит, мне удобно, меня это устраивает, fast service, the goods arrive very quickly, there are no complaints, what you order is what you get, the things correspond to the photos provided on the site, it is very convenient for me, it really suits me, the cost of clothes at reasonable prices, I save a lot of time and do not go shopping, especially during the pandemic, I'm glad I found this site!
Two of the three tops were okay. Definitely a get what you pay for site. The light denim tunic was very disappointing but not worth the trouble for returning it. Buy a few to check it out before going crazy.
Very lovely and form fitting but classy dress. Hits right below the knees. Definitely recommend for my curvy girls looking for a nice date dress~ The delivery is fast so I can wear it on my friend's party. So nice
Same as what everyone else says! Garbage... save your money! When I wanted to return the item, they told me I would have to pay all the return and shipping fees TO CHINA?!?!?! And it says Easy Returns on their website!? BULL! Garbage and it takes FOREVER to arrive! Not worth even a half off the price they charge! Junk, garbage, sweat shop clothes! Avoid these scammers!
I have had many buying experiences on Modlily. Their prices and customer service have always been great. The best part of their are the customer comments on very product which helps in deciding whether to buy or not. Highly recommended!
Saddled with inferior clothing that costs more to return and poor customer service. They make a living by selling 1x and that's it. Oh, by inferior, if you like clothing made of shiny flag material, this place is for you.
I was leery of ordering from ModLily, but am SO glad I did! Not only did I find the perfect wedding dress for me, it was delivered in a timely fashion and fits beautifully!
Will I order again? Most definitely!
I ordered this swimsuit for an upcoming trip to the beach. The colors are bright and vibrant and I'm happy to see the medium fits me well! It's to too snug or big!
Wish I had done more research before I ordered. I only ordered because the website made it sound like no hassle returns. I received everything I ordered but nothing fit right and contacted them immediately to process a return. Received an email back offering a 50% refund if I would just keep the product. In the same email it said that if I was not wanting to keep the items they would send me an RA number and the address to use for returning. I responded right away that I wanted a full refund. I have not heard anything since. There is no phone number to call or email to try to be in touch with them. I'm sure they will say I have waited too long. I have been trying weekly to get this resolved but I don't know how else to proceed!
I am in love with Modlily.com! They always have amazing sales going on and adorable clothes for every occasion! All their clothes are cute, classy, and there is such a wide variety of options for every girls style. This is for sure the first place I go to do my shopping. At such amazing prices its truly hard to beat (even against all the name brands out there). I love sharing the site with all my friends. They ship fast and are by far my favorite site to shop!
Just received my products. I had ordered jewelry. The quality of each and every product is very good. The designs are trendy and unique. The website also keeps updating stocks very often. My package took exactly 2 weeks to reach me, which is fast considering the shipment is from China. I am very satisfied and will definitely order again.
The person that helped me responded to my message extremely quickly. They were polite friendly and very accommodating. I would never have a problem dealing with Mod Lily in the future. I enjoy their product and now I have had a chance first and dealing with their sales representative. Thank you so much for your help and kindness. Angela
It is a beautiful dress, perfect for summer. Just like shown on picture. Due to the low price I was expecting some kind of cheap material, but I got so surprised when I saw the good quality of this dress, It does not look cheap at all.
I love this top... beautiful color and very nice material quality... flows nicely! For the price it is a must have. Dress it up or down with you whatever your color skirt, pants or jeans and jewelry, and shoes of course and you are set to go.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear Elise G.,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.