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ModlilyReviews 8,623

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Washington
1 review
0 helpful votes
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My swimsuit is gorgeous and I can't wait for all the compliments.

Date of experience: June 13, 2024
Maryland
1 review
0 helpful votes
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I have ordered from mod Lilly several times and I am never disappointed. Quality is always excellent. Shipping is always efficient. And price point is beyond compare

Date of experience: June 13, 2024
Illinois
1 review
0 helpful votes
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Great job
June 13, 2024

Quick to reply and take care of my request. Nicely done. I'll use again

Date of experience: June 13, 2024
Georgia
1 review
0 helpful votes
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Experience
June 13, 2024

I've purchased swim suits before and have had a lot of compliments on them. Love their suits, good quality.

Date of experience: June 13, 2024
Texas
1 review
0 helpful votes
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Swimsuit
June 13, 2024

I'm leaving this review but haven't received my package yet. It shipped to my old address in another state. They ask me to leave the review so they could resend my swimsuit free of charge.

Date of experience: June 13, 2024
GB
1 review
0 helpful votes
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The sizes of the items
June 13, 2024

I ordered large and l am a 12=14 but they are too small so l am exchanging them to XL

Date of experience: June 13, 2024
Macao
1 review
0 helpful votes
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Great stuff!
June 12, 2024

I absolutely love this stuff! So many styles that hide all I need to hide and make me feel amazing!

Date of experience: June 12, 2024
Kentucky
1 review
0 helpful votes
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Swimsuit
June 12, 2024

I ordered 2 swimsuits they are made very well. Great Quality

Date of experience: June 12, 2024
California
1 review
0 helpful votes
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Return/replacement
June 12, 2024

Still waiting on replacement seems to be taking a lot longer than I expected

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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Swimsuits are great!
June 12, 2024

Their swim suits are great! I'm plus size because of large bust time. The XXL two piece sport short style suits are great. Bust support is decent and shorts aren't gigantic because I needed a larger top. Takes a bit to receive your order.

Date of experience: June 12, 2024
Florida
1 review
0 helpful votes
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Swimsuits
June 12, 2024

I am very large on top and smaller on the bottom. I wish they would give you more of a selection to buy top from bottoms. When I buy a swimsuit enormously gotta buy 2 I don't like that and it's very expensive. Otherwise, the quality is very good, I'm happy.

Date of experience: June 12, 2024
Pennsylvania
1 review
0 helpful votes
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Return process is not easy! I had to reply to an email in order to get my return started.
Receiving my items took awhile compared to other sites.

Date of experience: June 12, 2024
New York
1 review
0 helpful votes
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Quality apparel
June 12, 2024

I ordered a bathing suit and a top and I needed a smaller size and the customer service department reacted quickly and I was able to return my items without a glitch

Date of experience: June 12, 2024
Colorado
1 review
0 helpful votes
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Great prices
June 12, 2024

I have been happy with the clothing and the prices. The sizing is accurate

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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Great Tops
June 12, 2024

Purchase most of my tops and tee shirts from ModLily. First place I look for new tops.

Date of experience: June 12, 2024
New Jersey
1 review
0 helpful votes
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Modlily's clothes are made for real size women. They have a whole selection of tops that are kind to your figure!

Date of experience: June 12, 2024
Missouri
1 review
0 helpful votes
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Good Quality
June 12, 2024

I have order 4 tops & love them all! Just ordered a swimsuit & can't wait to get it!

Date of experience: June 12, 2024
Florida
1 review
0 helpful votes
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Customer Service
June 12, 2024

I had to return a bathing suit twice because neither size fit. They were accommodating and gave me a full refund.

Date of experience: June 12, 2024
Georgia
1 review
0 helpful votes
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Order
June 12, 2024

Been waiting on an order it was expedited several times as a rush but it hasn't been until I talked to this person on chat. Now it looks or seems it has been rushed. I hope I get it before the end of June.

Date of experience: June 12, 2024
Pennsylvania
1 review
0 helpful votes
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Summer Sale
June 11, 2024

Buy 3 get 4th free is a pleasant deal and free shipping is an added bonus.

Date of experience: June 11, 2024