Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I ordered a blouse online that looked fabulous. When it arrived, I was so upset. Absolutely horrible quality. Very thin, wrinkled, ugly blouse. Nothing like it looks online. I will never fall for this again.
I ordered different sizes of same shirts, tried them on, put them back in their original plastic bags and returned the ones that didn't fit. All L and XL of same shirts and all fit differently. I monitored my account as they noted they were received and waiting for refund processing. Got the message on their account, not by email, that they were NOT going to be refunded due to "stained, defective, not the same shirt, or have been used". Of course none of that was true. Now they have my shirts and my money!
Bought this for my wife to wear at an event and still have not received it and according to other reveiws it is not looking very promising. Trump is doing what is right by charging tariffs on all this kind of crap coming into our beloved country from China and any other countries that steal our technology and pass it off like it is there own!
All products I ordered arrived fast and have an impeccable quality. Excellent collection of fashion wear. They have all the latest trending collections at very reasonable prices. I am pleased with the service and clothing.
Brought 5 items because you advertised i would get the 5th one free so I over spent then you change the offer after my order was paid for and gave me a shop credit and the tracking code does not exist when you try and track my order 2nd time i have had terrible service from you won't be a third
Just received an email from Modlily saying they would pay $3 for a good review on this website. Given that I have not received my items after purchasing them 16 days ago, and that any emails I send through the appropriate channels are bouncing, I'd say that I am unable to offer a positive review. Wish I had sought out feedback from sites like this before I was drawn in by lovely images of great looking clothes on what seemed to be a coherent, professional, US based website.
First time I have ordered online from ModLily and I was really pleased. The tops were true to size and fit perfectly. A lovely selection and they came all neatly packaged too.
I just love shopping here. I have purchased many times on this site and I definitely enjoy it. The design of those dresses is just my love. They are so cute and so stunning. I got compliments whenever I wore them and that gives me confidence, I will buy more of those items, recommend!
I was very skeptical about placing an order for the 1st time. Matter of fact it took me a few months to decide whether or not I wanted to order online from a company I had never heard of. I did finally place an order and to my pleasant surprise, when the order came in I was very pleased with the quality of the clothing. So I placed another order thinking well hopefully it wasn't a one time deal of getting decent clothes online. And again I was so pleased with the dresses I ordered. So needless to say I'm a fan. Just placed another order with them and I'm sure it won't be my last. Thank you Modlily for all you do.
It is a nice dress. The fabric is soft, the color is stunning, and the fit is divine. It does have a lot of stretch which is nice. The color is nice, but more flat rather than glossy. I have worn it twice so far and had a lot of nice comments about it. I ordered us-xl i'm tall 5'9". Its comfy cozy and lovely, especially for the price. Delivery was super quick. Go on! Buy it already... in several different colors you wont regret it!
It is a nice dress. The fabric is soft, the color is stunning, and the fit is divine. It does have a lot of stretch which is nice. The color is nice, but more flat rather than glossy. I have worn it twice so far and had a lot of nice comments about it. I ordered us-xl i'm tall 5'9". Its comfy cozy and lovely, especially for the price. Delivery was super quick. Go on! Buy it already... in several different colors you wont regret it!
Never order from this company. Weeks later I still don't have what I ordered and they won't return my messages or answer the complaints I ahve filed. Thank goodness I used Paypal to order it. They usually come thru in times like this.
Received the tops ordered 5 when I got them they were to small, never even tried the tops on opened 2 and could tell so started the return process received my label the next day. Returned 2 days after receipt; items stayed in the same packaging.
So, I received the confirmation of my return from Modlily telling me I wasn't getting my full refund because 1 item was damaged. No more explanation, of course I replied that the items were never put on or kept out of the packaging the postal worker put them in the box and can attest to that; luckily I go to they post office quite often.
So awaiting a response from Modlily on my full return and if I do not receive I'm disputing with PayPal. Also, they never noted when I would receive my refund...
She was very helpful, it was one of the most helpful I've ever received! This girl deserves a raise or at least accolades! I will continue to do business with Modlilly if all of your customer service reps are as helpful as she.
I was not expecting the dress I bought to be two colors. It turns out the top is blue and to bottom of it is closer to purple. For an extra large, which usually fits me loose, this dress is snug. I am determined to loose weight and so I will hand wash and cool tumble then hang to dry to get rid of the strong dry smell. Overall opinion of the product, is that I am not satisfied with it. Maybe I should return it for an xxl and a different color.
Very reliable service. Well made items and photos match the quality of the actual merchandise. My recent order was very fast in shipping out which was great as it was needed for Halloween. Items come well packed and tracking helps me watch for delivery.
Besides waiting several weeks for my clothing, the material was not the color I was expecting. It was also a bit transparent. I sent it back expecting a credit on the credit card minus the large cost of returning the items. I didn't plan to use this company again and was extremely unhappy to learn that the refund wasn't put back on my credit card but on company credit! Don't use this company!
This was the first time that I have ordered from Modlily but everything was perfect. I love the way the material feels since it has a soft, silkiness to it. The suit is exactly as pictured. I will definitely be ordering from them again!
I really enjoy shopping with Modlily. Bought 3 dresses from Modlily. Very happy with my purchases. They always have the latest looks, within my personal budget. The quality of the items are usually pretty nice as well. Everything fits perfectly all quiet smart! Very happy with the delivery as well. Will definitely buy again from Modlily.
I get the majority of my clothes from Modlily... I love it and I never had a problem with them! I ordered over $250.00 usd and the delivery was very fast and sometimes even early. I'm very happy with the service, and I keep coming back for more, the clothing is cheap, cute and fine quality.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hi Joy,
First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
Can you please tell us your order number?