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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
How would you rate Modlily?
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
California
1 review
0 helpful votes
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Good experience
February 5, 2024

They have good quality clothes. It is fun just to look and see what they have. I had to return several items because the sleeves were too long and if I had tried to shorten it would have ruined the blouse. Return policy was very easy to follow. I will order more this summer.

Date of experience: February 5, 2024
California
1 review
0 helpful votes
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Good Quatity
June 10, 2017

The quality of the garments is just fantastic, quality materials and workmanship, great modern designs. I got exactly what I saw on the site. Already had a lot of compliments of it. In addition, everything went very fast.

Date of experience: June 8, 2017
Oklahoma
1 review
3 helpful votes
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Horrible
April 26, 2016

I ordered a swimsuit (I'm assuming the same suit everyone did off of Facebook) the first week of March-have yet to receive it. A cute $23 swimsuit was too good to be true I guess. Never again ModLily.

Date of experience: April 26, 2016
Sofia M. Modlily Rep
over a year old

Hi Leah,
First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
Can you please tell us your order number?

Kentucky
1 review
0 helpful votes
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Never received
July 1, 2022

This is extremely frustrating and i am so disappointed with this company i dont think i will ever order again. They cannot find my order which you have under *******@outlook.com i have never received it or a credit

Date of experience: June 1, 2022
Canada
1 review
0 helpful votes
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I placed an order with this company of which when I received it the size was very much smaller than the actual size should of been. I returned the order right away as per this companies return procedure. I am still waiting on the refund even though I sent the order back and had a tracking number and all that was needed to receive my refund. It has been almost 8 months of agony trying to recive what is mine, to no avail. I have finally given up trying but will never ever order from this company again and will definetly be sharing my experience with all my family and friends. I only want what is mine!

Date of experience: February 26, 2024
Illinois
1 review
0 helpful votes
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Size matters
January 24, 2022

Their products are lovely and arrive looking exactly like their pictures. The sizes seem to be irregular. I normally wear and XL The XL's that I bought were really large. So I ordered large the next time and they were too small. If I were able to try things on before I bought them, I wouldn't have a problem with their product. I am now trying their "return or exchange" offer. They sent me a return mailing label... no problem.

Date of experience: January 24, 2022
Tennessee
1 review
3 helpful votes
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Buyer beware
June 24, 2018

I ordered what looked like a cute tunic from here. It came late and looked absolutely horrific. Cheap, cheap material, poorly made and was awful. I called to try and return it, they are located in China, it would have cost as much as the top was worth to send it back, so I took an offer of them crediting me half of what I paid to keep it. I threw it away, it wasn't even decent enough to donate.

Date of experience: June 24, 2018
North Carolina
1 review
0 helpful votes
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Package was good
August 23, 2017

This is such a cute and stylish blouse. It is very comfortable and figure flattering. It's very lightweight, but you do not need to wear a tank top underneath, as it has a few layers, it's not shear (but does not feel heavy). Great buy! The packaging was good

Date of experience: August 22, 2017
Iowa
1 review
0 helpful votes
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Love the Bathing Suit
April 11, 2017

I do not like to order clothes on line especially bathing suits, but i am so glad i found Modlily! I ordered a bathing suit that i absolutely love! It really makes me look slimmer and the fit is amazing! I am definitely going to order some tops when i get the money to do so! I will be back to shop!

Date of experience: April 11, 2017
TW
1 review
0 helpful votes
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Quick delivery!
October 10, 2016

I used to buy all my clothes in stores, because I thought the delivery cost too much time. But my friend told me this website and the items are really cheap so I decided to have a try. To my surprise, the item came earlier than I expected and the quality is really good! I will buy again!

Date of experience: September 8, 2016
China
1 review
0 helpful votes
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LOVE THEM!
May 27, 2017

I'm a plus size woman and love to look nice, I love my clothes to look young and present showing an older woman with freshness and current ideas of what's happening. I found that this site sales are the best, the clothes are so beautiful and high quality. Don't wait, don't hesitate check out this site online and shop away and save.

Date of experience: April 25, 2017
Canada
1 review
3 helpful votes
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This company is a scam a bait and switch you think you are buying beautiful clothing and you get a totally different item wrong colour style size it won't fit. They don't have a return policy they don't want the cloths back they want you to take credit on more stuff that will not be what you ordered the tracking was impossible to track, and they were late. The packaging was poormy done it was damaged when I got it.

Date of experience: January 11, 2017
New Jersey
2 reviews
6 helpful votes
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I wish I would have read the reviews before ordering my bathing suit! Suit is way too small. I ordered a large but it looks more like an extra small. Hope the return process is smooth but I have a funny feeling this isn't going to go so well.

Date of experience: March 8, 2017
California
1 review
0 helpful votes
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I absolutely love this dress
July 30, 2016

This is a great quality dress that I am happy with. The design is different but a very good different. I absolutely love this dress. I look forward to Wearing it at a special occasion. I'm hoping to order more dresses from the seller. No hesitation in recommending you.

Date of experience: June 28, 2016
New Jersey
1 review
0 helpful votes
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Well made swim suit
April 13, 2022

I am very pleased with my product. It's very pretty and made to last! My swim suit arrived in the mail on time despite a change in address. I would tell all my friends and family to buy from this company.

Date of experience: April 13, 2022
Indiana
1 review
0 helpful votes
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Satisfied customer.
February 17, 2023

Shopping with Modlily was probably the easiest but yet the hardest thing to do. Easiest, because, well, easy.
Hardest because they have so many beautiful clothes to choose from. If I was to purchase everything that I loved at Modlily, let's just say I would need a bigger closet.

Date of experience: February 17, 2023
Rhode Island
2 reviews
4 helpful votes
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Total junk
December 21, 2016

I made the mistake of falling for the ad... got my merchandise 5 weeks later and I couldn't believe the low quality of the goods. Tried to return the items... they ship from China so it was double the cost to ship back the poor merchandise. They played "we'll give you 70% back if you keep it" game. Had to let them win. I had no choice. Do NOT buy from them. Material is almost greasy.

Date of experience: December 21, 2016
Minnesota
2 reviews
5 helpful votes
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I bought 3 swimsuits from them. One of the tops was the wrong size. Company wouldn't budge from charging $9.99 to send the correct size. This was my first time ordering so I felt they should just do an even exchange. Any other company would do this. All they said was that the cost was explained ahead of time. An additional $10 cost seems like a ridiculously high amount for an even exchange. Not so great a deal when you add that expense in.

Date of experience: June 2, 2022
Michigan
2 reviews
3 helpful votes
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Buyer Beware!
January 3, 2022

I ordered from this Company they took my money and never sent me anything! I sent proof that they took my money and still nothing! I lost $30 to this scam of a Company! Do not lose your money like me!

Date of experience: December 4, 2021
Massachusetts
2 reviews
0 helpful votes
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Return communication
March 11, 2024

I ordered and received 2 bathing suits. I I love and fits great. The 2nd one the fit is not great so I'm trying to return it but your email instructions don't work. I tried emailing with no response 😡

Date of experience: March 1, 2024