Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I have browsed this website for a new bathing suit several times. I finally made up my mind as to which ones I liked the best(they are all so pretty I could not make up my mind.) In the end I ordered 3 suits for my daughter and 2 for myself. But... in the process of elimination I ordered 2 of the same exact suit! I only caught this after I had made my payment.The suit was a clearance item, not returnable so I contacted this company via their help desk. They allowed me time to go back and pick out another suit( so I didn't end up with 2 of the same kind) This is the best coustomer service I have seen in a long time. Problem all solved in 48 hrs! I can't wait for them to arrive. Thank you so much.
I ordered 2 swimsuits from Modlily... while they did come fairly quickly and seemed to be fairly nice fabric, the fit was way off. When I tried to return, I was given a huge run around. The order number I had, given by them, was said to be "not a valid order number". Then I was told to submit a ticket to get an address to return to. When I got a response with a link to click, it just brought me back to their website and wanted me to start the whole process over. Do not order from this site!
I'm a happy customer, perfect customer support, the products are of very good quality, delivery times are respected! It took a few weeks but it was worth the wait! I love what I got. It is one of the companies that can deliver without problems. I'm super happy and I will buy again!
This is my first time ordering from modlily.com, but it will not be my last! I ordered a dress and boy was I blown away when I received it. Just as advertised, the quality is just what I was expecting. Ordering and shipping was hassle free, I'm looking forward to my next order!
This is the 2nd year I bought bathing suits & was not disappointed. The suits are beautiful & fit perfectly
Nicely made, beautiful color, and the fabric is very soft and comfortable. I ordered a couple sizes up due to other reviews, but probably could have gone down as it's very roomy. It is very long. I am 5'10 and the skirt grazes the floor. I wouldn't be able to wear this with flats unless I hemmed it, which I may do.
I got the same shirt from a different company cause they kept sending messages saying that they were not gonna refund me. They said they found it but still won't refund me all my money. That's not right. If they got it I should not have to pay for something I didn't receive. Then they said I had store credit it's not there. They are lying when they don't have to.
I would never order from here again! I order $40 worth of items and still have not received them. I put in three reports and tried calling but there's no one answering. I purchased items February 2016. Don't order from here! It is a scam and I have not received my money back! I wish I could rate lower because than it would be a 0!
I should have checked reviews before ordering. This company is terrible! I received my items in a timely fashion, but they are way too small. I can not contact anyone via phone. They give a California phone number but a machine picks up saying no one is available and to leave a message. I left several messages and called all hours of the day/night. The online system is a joke and says that my order doesnt exist so I cant file anything online. I tried the so called live chat and no response. No way to return an order! Total scam!
Love the dress. I selected a Medium because I am 5 ft. 8. Inches tall and weigh appx. 145 lbs. The material is somewhat stretchy and falls perfectly. I tried to cancel the order, but they process orders very quickly. It arrived before the due date and I'm happy they didn't cancel it. Love it and the price was more than reasonable. I tried finding a dress locally but found nothing that appealed to me. This is for a wedding but you can wear it for any special occasion. It is also wrinkle free.
My order arrived when promised, packaged well,and good quality.
Pretty shirts, you have to watch the size,some are very clingy. I order a size bigger.
The material is amazing,, size is very accurate,, love what I purchased
Perfect dress! The material is lovely. The pattern is flattering as is the cut of the dress. If you are small busted like myself this dress actually makes you look bigger on top which is cool. The length falls right to my ankles which I like. I've had longer dresses and I walk on the hem - this length is just right; it will show off a cute pair of sandals. I would definitely recommend this dress. It's versatile casual to dressy depending on your jewelry/shoes.
I really like it, love the way the fabric is, love the look, love it all. It is a little bit small though; need to choose 1-2 sizes up. I order this two piece crop top in green. This is really comfortable and feels good on my skin. I stand at 5_3 and weight 180 pounds. I went with the size large and it fits perfect on me. The top is short but still looks cute. This even came little earlier than I expected.
Modlily was a pleasure to do business with. They had a wonderful selection of modest swimsuits to choose from, all true to size. I was able to order several styles in different sizes. There was no problem being able to keep the ones that worked and return the ones that did not. I will definitely order from Modlily again.
It is odd you have to pay up front for merchandise you won't see for weeks. Have tried to contact company through their website. No response. From what I have read, I feel foolish for ordering from this company that is obviously a fraud. Live and learn I guess. I will not be ordering from them again.
I was surprised and glad to have found this item, and had to purchase. It arrived fast what I like in ordering. The dress fits perfectly, I got a large according to the Size Chart. I always worry about the size, but it was nice. The quality is also great. I am returning for the other colors!
I ordered 2 swimsuits and 3 dresses from modlily. The next day they were paid for all of the items. A month later I had not received my order. I contacted them through email and they responded and let me know it would be shipping soon. I did finally receive all the items I ordered. All of the products I ordered were terrible quality and none of the clothing fit. Some of it was way to big, and other items were to small. It seems to me they are posting pictures of clothes and when you order it they try to figure out how to make it. If you are thinking of ordering something I would find a different website. Paying a little extra some where else will be worth it.
Hi
First of all, sorry for any inconvenience that it may bring. We sent your order in the time frame we promised.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
So many time sites that advertise woman's clothing from other then America; you buy something and it's way too small. I experienced that recently with a purchases from a major retailer that advertises Plus Size women's clothing. So I was really scared to try Modlily... I did and I am very very pleased with top quality clothes that really fit. I am so thankful I decided to try Modlily.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.