Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I ordered a slashed sleeved shirt as my first purchase from the site and it was a perfect fit and I got several compliments when I wore it with my navy leggings. It went through the laundry fine and still looks brand new... I have no complaints with my purchase!
Last week I placed the order on Modlily and got the product on time. Well, I was not expecting that they will deliver the dress within 4 days. Anyway, the quality of the dress was good enough at that price. And will love to recommend the online shop to all.
I have a wedding on a cruise that I need to go and we have to wear yellow, red or blue. I took a chance and ordered this dress because it looked cute and the reviews were great. This dress did not disappoint! It's cute and comfortable and is perfect.
Dress took a pretty long time to get to me, BUT I am SO happy with this dress! The pattern on the dress was a little different but not even that noticeable. Same color as the one above, only thing was placement of the pattern. The length fits me H to the T. (I ordered a medium) Will be ordering again. SO excited to take this dress to the beach!
The selection of clothes is great and they have a good selection for just about anything you'd need.
Been waiting a month for order, promised 1-5 days. Asked for refund, no response. Where's my order then? Hong Kong notified, Shanghai notified, Shanghai processing. That was the 15th February, my order was placed 13th January. It; s just so disheartening and so wrong customers are treated this way. Will post again if I ever receive my order!
I ordered 2 swimsuits and I received 3. I contacted you to see about getting the "extra" suit back to you. A few emails back & forth and the issue was resolved. Other than receiving way too many emails/advertisements a day, my experience was fantastic and I LOVE the swimsuits.
Very quick, friendly and efficient service. I could not find any information with regards to my order being shipped, when I should receive it or the shipping #. She was quick to assure me when I would receive the order and that she would send me a confirmation to email.
Ordered from this company and was told my order was delivered but it was not delivered. They told me to track my order and ask the tracking company to find my items. It's there items and there shipper. As of yet I have still not received my items no one seems to beable to give a answer. Mean while I am out of getting what I paid for..
I ordered a month ago and have yet to receive my order though the payment was processed the day I purchased it.
I should have read reviews first. They have soooo many 1star reviews, so I was curious about who would give them a five star review. After reading the 5 star reviews it seems obvious that they were ALL written by non english speakers. Probably submitted by modlily employees forced to rebuttal all the 1 star reviews. None of the 5 star reviews were specific in nature, only glowing praise of the company.
Seriously it takes 2-3 weeks for them to even get to possibly shipping and then another week or two to get to the DHL shipper which doesn't even deliver because they pay the post office to deliver... I ordered this on 5/7/18... as of yesterday still package hadn't even reached DHL... bthen just how much longer to get here... am I going to get my summer swimsuit before winter sets in?
Shipping was quick. However, the item isn't as shown on the website. The color isn't as bright and the bottom of the shirt is actually straight across instead of raised on the sides. I won't be ordering from Modlily again. If they would just show the model wearing the actual item, they wouldn't seem deceptive.
I recently ordered a navy blue blouse and as per usual, I am pleased with the service received. My order was shipped in a timely manner and of course, the price was reasonable. The blouse had all the particulars as stated in the description online. Nothing was out of place! The material was of good quality. The color, size and the style were a perfect fit for me. I felt very comfortable in it. Modlily always seem to have the perfect items for me. They have a lot of items to choose from to suit your style. I would recommend everyone to shop here!
I ordered 2 dresses as we were going to Mexico and was worried that I wouldn't receive them in time. I contacted Modlily and they said they would put a rush on them. I did receive them the day before we left for our holiday. Very good quality but too big for me. I returned them the same day. I have bought many bathing suits and have loved them all. They were great prices and I have had many compliments. Thanks Modlily.
My first order came in this week. I have to return one item. I was given a couple of addresses in the US to ship the item back to and then they would refund me but I am responsible to pay for the shipping. I live in Canada. It would cost me more money to send it back to get the refund. It makes no sense to return it. I asked for a telephone number to talk to someone but the Chat support said I can't get a telephone number to talk to anyone. I took a second step to reach out again via FB Messenger only to go through the same thing. They gave me an email address to write to. So I took that step...and of course no one answered. I reached out through Messenger again and no one is responding. Not worth it.
Bought 2 bathing suits using the sizing guide. 1 fit perfectly, the other had a defect making it unwearable. The bralette inside the suit was way too small, the picture on the right compared to the correct size on the left. I asked for a refund and a shipping label because the mistake was not mine. They are offering me a 20% refund for a suit I do not want because I can't wear it. Also I had ordered the suits beginning of June for a trip and they were supposed to be shipped immediately. They arrived a week after I got home from vacation.
Since when does a customer have to pay for manufacturing defects?
The customer service is so good. Such a quick response as well as resolution to the issue. Very good experience. If you have any problem, you can ask them. They will reply to you patiently and professionally. Good service!
I absolutely love this website so so so much. I always feel satisfied with my purchases bought from Modlily. Each time when I see new new arrival products, I couldnt help my self buying some of them because their cuteness and fashion style.
I will definitely order again, I ordered 2 bathing suits and the fit perfect and were as pretty as they advertised, delivery took a while but worth the wait and they kept in touch with me throughout the wait.
My garment arrived well within the suggested time. The fabric is good and the workmanship is excellent. The sizing is a bit on the small side, so I chose the next larger size for my second order placed yesterday.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.