Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Vintage sleeveless long dress is a popular and wonderful dress. It fits on me, I like its style and I want to make order for my sister, my sister s figure is similar to me. I can it to attend party, club, and other occasional places.
Don't waste your time or money with Modlily. I placed 1 order they cancelled 1 item, won't refund my money like they said they did over a month ago for the cancelled item. I returned items and they won't refund those funds either. They are mad cause I filed a Paypal dispute and are now threating me about it. They claim I have to cancel the dispute to get my funds now. Don't waste your money.
I do like the design of the bathing suit. It does fit a little snug, I think it runs a little small. The only thing I saw that kept me from giving it 5 stars, is the bottom of the suit with the blue strip around the bottom looks like someone forgot to hem it. It just looks like a piece of cut fabric. Otherwise a nicely made and designed swim suite.
First order was excellent. Everything fit and although a delay in delivery, timing was OK. Second order not so lucky. Delay on delivery again. On the bathing suit top, one strap was sewed on backwards and so strap was twisted. Will b sending this one back.
I have had nothing but good experience with modlily. If you have a problem they quickly get it taken care of. The quality of the clothes I have gotten has been very good. The size is the right size you order.
The dress is so elegant and comfortable. The customer service is really nice. Though I waited for almost two weeks and finally received, I love it. I would recommend it. Same as the picture, it is a trustworthy website.
I ordered 3 bathing suits & a summer top. They all are PERFECT! The fit is spot on. The colors are just as shown on the website. And they all arrived before I expected them. The prices are very reasonable & the quality is great.
Not a question. An opinion based on the reviews. I'm saddened to find out that you are a sham of a company. As a result of the reviews I will not ever order from you.
Thank you reviewers for the info.
If I could give the company a zero I would... first of all the delivery took over a month and the quality of the shirt that was $35, was made cheap and in haste... if I had known I was ordering something from China I would thought otherwise.
Dear Megan V.
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
I've ordered swimsuits & a few outfits before & struggled with them being true to size. This time I ordered & the swim suit fit perfectly. True to size. Love it! Will enjoy it this time I'm beach ready!
I have purchased many tops over several years, and I have always been pleased with everything. The prices and sales are great! I have always been complimented when I am wearing their clothes. I have worn their holiday tops for three years, and they still look new.
I ordered this for private wedding ceremony for my son and daughter in law. This outfit worked out well. It fit well and quality was good. My bra showed slightly at the middle of my back. Keep in mind when ordering a one piece of any outfit, you have to remove everything to used restroom. This can be tiresome when wearing from noon to 11:30pm. All and all I was very happy with the outfit and the price. I believe it took about 2 weeks to arrive.
I wanted to return only 1 of the 2 swim suits that I purchased. However, when I tried to process the return on the website, I was only given the option of returning the swim suit that I wanted to keep. I believe the chat helped, but until I receive the mailing label., I will not know for certain.
My dress arrived; too large. I wanted to return it, in order to do so, I need to log into my account. The website would not allow me to log in. I had to do a chat with someone in customer service to get the ticket/return started for me. I had to create an account when I placed my order. How can I not have access to it now?
I placed an order, but it had my old address on it. I thought I had changed it, but the "save" button was hidden by the keyboard. I realized it was wrong when I reviewed my order, and instantly emailed to get it changed. Received confirmation about the change the very next day before the order was shipped. Thank you!
I bought 5 items and only one item fits. They will not take my return on the 4 items. The only way they communicate is by ticket. They do not want the clothes back and will not refund my money. Don't order from them!
Hi Dawn,
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
I waited five weeks before receiving my items. Furthermore, I don't know if it is my mistake but I bought 4 items and the one that made me buy these four items was not received, I received one item twice and not the one I anticipated. The prices are similar to other sellers but the quality is not negligeable. I am tempted to order the item I wanted in the first place but the summer might be over before I receive it.
I wanted an easy to wear summer dress for shopping, luncheons, etc that wasn't frilly or too fancy. So, I wore a white cami under it and it looks adorable. It fits great otherwise. The fabric is nice and soft.The first time I wore this dress, I received several compliments.
I ordered a blouse from a ad on facebook. Didn't realize they were shipping it on a slow boat from China, when I finally received it even though it said Large it was not a large. I couldn't even put it over my boobs. There was no room! Definitely made for a skinny china doll. Don't waste your time and get sucked in their facebook ads.
The clothes are very unique, my only issue is that are all made with polyester and are very warm to wear, even the short sleeve ones.
I would love to see some clothes that are made of cotton and maybe some that are not tummy control.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Hi, Katherine B.
Sorry for the inconvenience.
Can you tell me your order number?
I will handle it for you.
Looking forward to your reply.
Best regards
Modlily