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business logo of Modlily

ModlilyReviews 8,625

modlily.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Modlily Reviews Summary

The company enjoys a strong reputation for its product quality and variety, particularly in swimwear and clothing that caters to diverse body types. Customers frequently express satisfaction with the reliability of their orders and the ease of the purchasing process. However, concerns arise regarding sizing consistency, with many recommending that customers size up. While the return process is generally described as hassle-free, there are mentions of occasional shipping delays. Overall, the sentiment is predominantly positive, highlighting customer loyalty and appreciation for value, despite some areas needing improvement in sizing accuracy and shipping efficiency.

This summary is generated by AI, based on text from customer reviews

service
832
value
471
shipping
483
returns
387
quality
452
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Canada
1 review
0 helpful votes
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Pleasantly surprised!
May 31, 2023

I was very apprehensive to place my order. But I thought it was coming from China. I thought to myself. Oh God here we go another skill. But I received my bathing suit in less than two weeks from order and they were exactly as described. The quality of them for the price is outstanding I would recommend buying from them.

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Some idiot used my email to order from you. You FAILED to confirm their email before allowing them to use it for an order. I notified your customer service and told them to remove my email from your system. They said they did it. Obviously they didn't because I keep getting followup emails about an order I never made including this request for a review. Your security and customer service are both bad.

Date of experience: May 31, 2023
California
1 review
0 helpful votes
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Not great
June 30, 2023

Two of the three tops were okay. Definitely a get what you pay for site. The light denim tunic was very disappointing but not worth the trouble for returning it. Buy a few to check it out before going crazy.

Date of experience: May 31, 2023
Washington
1 review
0 helpful votes
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Didn't fit or look like pictures
June 30, 2023

The dress and shirt I purchased felt cheap and didn't look like the pictures.

Date of experience: May 31, 2023
Pennsylvania
2 reviews
0 helpful votes
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Hem not finished
May 31, 2023

Surprised that the hem on the swim top didn't have a hemmed edge.

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Awesome Dress
May 31, 2023

My order arrived quickly and is perfect! I love it!

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Satisfaction et déception!
May 31, 2023

J'ai reçu ma commande à temps. Mais malheureusement je suis déçu de la qualité des vêtements.

Mes meilleures salutations!

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Good
May 31, 2023

I had no problem with ordering or receiving my package

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Tops
May 31, 2023

Love the tops! Have had comments on how nice they are. They are true to size, they come within a great t,I've period. I would shop Modily again Thank you

Date of experience: May 31, 2023
Florida
1 review
0 helpful votes
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Love my shirts!
May 31, 2023

I was skeptical about ordering from an unfamiliar website but I took a chance. I ordered 4 shirts and I loved them so that I actually ordered 8 more!

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Good value
May 31, 2023

I've bought 3 bathing suits. They fit true to size.

Date of experience: May 31, 2023
Texas
2 reviews
0 helpful votes
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Prompt Service
May 31, 2023

I ordered a bathing suit and it shipped very quickly and was just what I wanted.

Date of experience: May 31, 2023
Connecticut
1 review
0 helpful votes
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Great bathing suit
May 31, 2023

Fast easy shipping. I love the way my suit fits. Got exactly what I wanted.

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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I am satisfied with the products that I ordered as well as the prices, I fully intend on continuing to order

Date of experience: May 31, 2023
North Carolina
1 review
0 helpful votes
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Very happy!
May 31, 2023

True to size and exactly what was pictured. I will order from here again.

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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Very satisfied
May 31, 2023

Swimming suits fit perfectly. Good quality and fit was good.

Date of experience: May 31, 2023
GB
1 review
0 helpful votes
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Blue top
May 31, 2023

Order very satisfactory. Good delivery.
Very pleased

Date of experience: May 31, 2023
New Hampshire
1 review
0 helpful votes
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Very happy with my purchase!
May 31, 2023

I ordered a bathing suit. I love it! The price was right, shipping was fast and it is very comfortable. Very happy with my purchase!

Date of experience: May 31, 2023
Illinois
1 review
0 helpful votes
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Item not as shown in photo-
June 30, 2023

Poor fit and no free returns. A different size of the same cut would not help.

Date of experience: May 31, 2023
Australia
1 review
0 helpful votes
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Very disappointed
June 29, 2023

My packages arrived and the items weren't what I was expecting. The length was too long and the fabric wasn't at all flattering. I wanted to return all purchases only to find it was going to cost as much as the outfits to post back. Packages arrived with Victoria Australia postage but had to send back to USA or Uk. I won't be purchasing from moodily again for this reason.

Date of experience: May 30, 2023