About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I ordered a medium and is a bit large but if you are looking for an oversized shirt, THIS IS THE ONE! It fits a little larger than expected, but the color is fantastic and the fabric is very nice for this hot weather. Great dress for girls with curves!
I was happy with the selection of apparel and the promptness of the arrival of my order. However, I am a size 14 (12's are a little snug, 16's are loose) and saying that I ordered 2XL since it stated it was equivalent of a size 16. When it arrived, I could not get it on. The arm holes would not let my arms go through all the way. The sizing is way off on the site. If I had to order again (which I will not) I would have to order a 3XL or 4XL according to them.
Their swim suits fit so well. The colors are vivid and do not change in the water and washing.
I bought two swimsuits and am very pleased with both. They are nice fabric and fit perfect. The shipping takes a short while but they did arrive before I expected them.
Ordering was easy. Didn't really understand how the coupons worked, so I missed out on that, but I was very happy with my items. They washed well, was true to size.
I've spent 2 days trying to figure out how to exchange some items. So far no luck or help from the chat option. Just sends to back to where I started.
I am 5'8" and 160 lbs. The fit of the large was almost perfect. The leg holes are a little tight, but I am sure they will loosen over time. The quality is exceptional for being less than $12!
Karen
I was undecided about my choices in clothing that I had not worn before but I took a chance and am quite pleased with your products also the sizing was good
I accidentally ordered the wrong color of an item and immediately contacted customer service where I received an email from Sunshine telling me she corrected my order. I am so appreciative.
My order is later than the dates given of when the order would have shipped. I've had no email, so I sent an email to modlily and it won't go through.
Mae did a wonderful job explaining what was happening with my order even though I was very impatient due to not understanding the usps process. Order was received and fits perfectly.
I enjoy shopping online and your clothes are very nice and so far my experience with what I have bought is great. Just wish they didn't take so long to ship
I am very pleased with my bathing suit purchase.
I am adding more words because it's required by the website, but I don't like being forced to leave a longer message
I have been happy with every order!
Hopefully my out of stock items will be restocked soon. Thanks for your great service
This suit arrived quickly. The colour was as shown and the fit is true to size.
This looks lovely on and have received many compliments. The price was very reasonable too.
I puchased two blouses from ModLilly and when i received them they were made very small, altho i ordered two sizes up - very very poor quality clothes - one blouse is ok but if you had to wash it - it would be no good anymore and the second blouse feels like plastic. I tried and tried and tried to return them and they give you the run around and then they tell you they will give you a partial refund on your account instead of returning the items. Well i do not want partial refund as i would never ever ever order from ModLil again! Buyer Beware! What do i do with two blouses that do not fit me? Very poor customer service - they say they will reply in one business day, however it has been four days trying to send these items back! I will tell my friends not to purchase from ModLil!
My order was delayed like many others due to supply chain issues. Your customer service department kept me informed and immediately responded to my questions.
There was a query regarding billing and delivery address, which was quickly resolved. I appreciate the thoroughness of the company by double checking with me.
I ordered I got confirmation email then I got email it shipped then it arrived as I was told. Happy with Modlily
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members