Very good quality and is the same as pictured. Also, very timely delivery and product packaging.

Edit: thanks to PayPal, I was able to receive a full refund.

I never received my $400+ order back in June. I had a lot of health issues and multiple deaths in my family, so I didn't get around to contacting ModLily or PayPal until now (September).

It turns out they somehow mixed up my order with another customer who lives in Georgia and they do not comprehend that they sent the order to the wrong person... Thank goodness I used PayPal - PayPal shows exactly the name and shipping address for the transaction.

ModLily is beyond incompetent. Their online chat is useless, the person who responds to the reviews on here couldn't even bother to respond to me when I privately messaged my order information. The online chat through their website gave me the name, phone number, and address of the individual they shipped my order in error to. I am afraid of who else's sensitive private information they may have shared. Each time I contact them, they are adamant that they shipped the order correctly and keep giving me this random person's information. They literally do not comprehend that the shipping details in my PayPal transaction and their information are completely different for the same order number. They asked to me to go there to get my package. How about you get your systems fixed and stop leaking customer's information out online.

The swimsuits fit a little big, but they worked. The top I got was too big for me, but I gave it to my granddaughter. Next time I will definitely order smaller. But, overall, I liked what I ordered.

I wish that I had read reviews about modlily before purchasing. I knew that their prices were too good to be true. It took way too long to receive my items, which did not work out so I requested an exchange for two different items. To do this, I was required to provide the information for the items I wanted to exchange them for. I'm still confused as to why, since they obviously don't pay attention to this. When I received my "exchange", the items were the same originally purchased. I expressed my frustration between the length of time to receive my order, the lack of fulfillment in my exchange request, and determination not pay for the return due to their mess up. I also asked to speak with someone over the phone regarding the issue. Then I had no more responses from "customer service". I hate to have lost the money invested, but I may be better off finding something else to do with my order, than to pull my hair and eyes out trying to get the issue resolved. There's no resolution with these people, and it's such poor service.

I exchanged an item I didn't like. It was very easy. I was sent an email with a return shipping label. Picked an item I wanted instead and that was it.

When ordering jeans be aware the length is always longer than the description. I have ordered 3 pairs and have had to had them shortened. However, the quality is terrific.

Easy access to your products by way of Facebook. Exceptional viewing of products.