About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Los Angeles Apparel
Under 5'10"
Reviews Summary
Modlily has a rating of 4.5 stars from 7,979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Some of the items I received had to go back due to sizing or quality issues, I did not like the fact that they take out the return shipping from my refund.
I bought 2 bathing suits and one top. All of them are exactly as I hoped they would be, and they are adorable!
Very bad bad place to buy and return it is $#*! never again and people don't buy it is not a good place to buy it is expensive it is not to buy it is the douane 23.88 for extra that they don't say Gisele chevrier
Easy ordering, good product and timely delivery. Good selection to choose from. I have not worn them to find out how they will hold up but the material seems to be of good quality.
Tracking said package delivered to address in CA. I live in Ohio. Did chat and sent email. Package arrived a day later. ****tried to give 4 stars!
Both representatives did jobs well.
Thank you
They make it so easy to order. You can forget returning anything. It's a full time job in frustration. What reputable company offers you a discount to keep what doesn't fit? Shame on them.
Shipping is very slow compared to other sites but items I purchased were excellent quality. I am a U. K. S but ordered M and they are a perfect fit so go a size bigger. Have ordered again!
I ordered a bathing suit (summer goal size); it arrived quickly and is adorable. I ordered a dress to wear when I accept my Masters of Education... very cute. Looks exactly like the picture.
Perfect summer T-shirt, I ordered a medium after reading other reviews and it fits great. Delivery was so fast. I got it in less than 7 days, even I live in Australia. I plan to order another color.
Thank you for delivering my items in the specified time plus keeping me constantly updated. My items looked just like the picture and the sizing was correct. I will definitely buy from ModLily again.
I had anticipated a wait for delivery of my order due to the back-ups going on at this crazy time. The items arrived sooner than I had thought so I was very pleasantly surprised.
Clothes materials and craftsmanship are well worth the price. I had a great experience buying online from this website. Would highly recommend this Website!
Never had any issues with any products. Good quality and recieved in a timely manner. Will be ordering again. Loved getting discounts also.
Apparel as shown, well packaged, very pleasing to wear. My son woh is 25 actually gave me a compliment on the top.
This company store is a front for a PHISHING SCAM! I have never ordered clothing from Modlily or even heard of them until I got an email from them saying that my order was on its way and the email was tailored to took legitimate. They even tried to guess my name from my initial on my email address so it looked like it was real. The only way to complain or let someone know this was not my order was to create a profile on their website where you have to give them your info and create a password. Ultimately- DO NOT BUY FROM HERE. Or anyplace that requires you to create a profile in order to complain about an order that you did not purchase. This is most likely a good way to be tricked into giving personal information and having your account hacked. I found this site to give a review and saw loads of good reviews and I imagine most of them are fake.
Waiting for a month and no signs of shipment. After reading the reviews, I am already expecting crap if it does arrive. Do not order from this company. Thew away my money I am thinking.
Nice collection of bathing suits. Easy website to maneuver. Discounts, and low sale prices.
Clothing good quality. Perfect fit and delivery was right on time.
The swimsuit is lovely. It fits well. The other items I ordered where not going to arrive in time so they graciously canceled that part of the order and gave me a refund.
When am I going to get my shirt? It's taking a ridiculous amount of time!
Not happy at all. I won't be ordering from you anymore.
Sincerely,
Melissa S McLaughlin
*******@aol.com
Absolutely awful company paid £18 for bikini took 6 wk to arrive it was not same colour fabric cheap and see through and massive went straight in the bin wish I'd have read reviews before ordering do not be ripped off by these rogue traders AVOID AVOID AVOID
Hi Linzimarie,
First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Beth A.,
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.