About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,977 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
So far I am impressed with your company, I like your products, they seem to be good quality and my experience with Modlily has been great so far. I would recommend this to anybody...
Happy with products. Have not had to return anything yet. Hope that goes well.
I have written you many messages about me wanting to return two tops one to get a refund on and the other is same top i need a size large i have left you all the numbers on the tops that i needed to be dealt with i have asked for your address several times and i have not received nothing back in return i have never seen a business run like this in my life all of your reviews are the same $#*! bad i don't know what to do about this you say you have 30 days to return the items it takes me more than 30days to try to get an answer from anyone and never know answers to me this sounds like you are running a SCAM BUSINESS! Reply back Pamela P
Product received fast, fits well and is of good quality. Also reasonably priced.
I ordered two blouses and one dress, and none fit, the sizes are way off. To be sure they fit I ordered a size larger and it was laughable as to the size. Waste of money!
I have ordered several items from here. I had one piece I thought I ordered in plus size but it wasn't. They helped me get it returned with no problem, just waiting on the exchange.
Ordered back in March, It is now June 30, no order, no tracking information is listed, and no one to talk to about it. This is pathetic. I would stay far far away from this company
I ordered 3 swimsuits--all were very nice, I just needed more tight coverage in the tummy area so I returned them--SHIPPING is way to slow
I sent an e-mail asking to change a size on an order I placed earlier that day. Got a response that night stating my order was modified and correct size ordered.
Awesome outfit. I ordered a medium but should have ordered a small. I accented it with a gold belt and gold jewelry and was the spotlight of my event. Very satisfied
Fast shipping and great packaging. I had a great experience buying from the website. Would highly recommend this website. Their service is too much good. I like this website so much
The quality of the clothes is very good, I often go to this site shopping, shopping experience is very satisfied, Customer service was always excellent and processing was fast and efficient.
I have been waiting 15 days for a shipment to at least be sent. I am still waiting. I have finally received a tracking number which has been holding for 3 days now. I feel this company is a scam.
She was so very helpful. I don't think it is downloading on my end. I don't have a printer so I forward it to my sister and she makes a copy. If I can't do it I'll contact you again
My item was delayed and I contacted them as I had not received it in a while. They were quick to respond and my complaint was dealt with to my liking.
I love the shorts. I ordered two swim suits at the same time and still have NOT received them yet. I keep trying to log in and i can not log back in to see where they are
I paid for expedited shipping to have it in time for a wedding. It came right in time! I got tons of compliments on it too. Slimming, soft fabric, and comfortable.
I love the colors and so far all clothes are to size. I even like the added bonus of a free gift. I got a pair of earrings and they are comfortable and very nice.
I had confusion about my payment, I reached out, and had a quick response explaining what I had been confused about. I was left feeling reassured with trust. Thank you, May.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear pamela p.
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.