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Modlily

modlily.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!


modlily.com
Hong Kong
Founded in 2012
Clothing item from Modlily
Fashion apparel by Modlily

Business Highlights

General

Year Founded: 2012
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates, Swagbucks

Sponsored message from Modlily
Free Shipping Over $69, Buy 3 Get 4th Free
Save Now
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Reviews Summary

Modlily has a rating of 4.5 stars from 7,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service
811
value
466
shipping
476
returns
382
quality
447
This company responds to reviews on average within 5 days
Illinois
1 review
0 helpful votes
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Beautiful and comfortable
December 13, 2023

I love the colors and so far all clothes are to size. I even like the added bonus of a free gift. I got a pair of earrings and they are comfortable and very nice.

Date of experience: December 13, 2023
Oklahoma
1 review
0 helpful votes
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Trust
September 21, 2022

I had confusion about my payment, I reached out, and had a quick response explaining what I had been confused about. I was left feeling reassured with trust. Thank you, May.

Date of experience: September 21, 2022
Canada
1 review
0 helpful votes
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Mostly good customer service
December 19, 2023

The top and dress very nicely made and fit great, the jewelry however not well made and broken…the offer to put the value on a credit not a way to deal with customer who only purchases occasionally..

Date of experience: December 19, 2023
Idaho
1 review
5 helpful votes
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Crap
November 16, 2015

The quality of the items I brought were NOT as listed on the site. Ordered sizes too big to be safe and they were SUPER small, the items fit like a small to a medium. So got on the site opened a ticket were I was treated like $#*!. Basically you either send back the items or expect their version of a refund, which will not even sneeze on what you pay. After me turning down a $10 refund for me 65$ item purchase, I offered to send the items back. The rep INSISTED on me NOT sending anything because I have to pAy to have it sent back. Asked to speak to a manager or supervisor SEVERAL TIMES, NOTHING! Took my action to chat, never even acknowledged me, just held the chat. NEXT I WENT TO THE FB page, where the "person" sent me the details of refund. NEVER GUVING THIS COMPANY ANY TIME, MONEY, OR EFFORT.

Date of experience: November 16, 2015
Texas
3 reviews
0 helpful votes
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Modily has cute tops!
October 7, 2023

I have just started shopping at Midily. The tops are really cute and with the discounts makes price reasonable. I will recommend Midily to all my friends!

Date of experience: November 16, 2017
Colorado
1 review
0 helpful votes
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Only 1 item out of 7 is useable
May 17, 2023

Swim wear has unfinished edges and is very cheap material. One top way too large, one top material is very cheap and since its "lacy" will not hold up. I would like to return my order

Date of experience: April 17, 2023
Nebraska
1 review
0 helpful votes
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A good experience
January 12, 2022

I ordered two items and one was quickly received. I contacted ModLily checking up on delivery. I always got a reply back quickly and seemed friendly and courteous.

Date of experience: January 12, 2022
New Jersey
1 review
0 helpful votes
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Nice service
September 12, 2017

Have nice products to select from and customer service is great and really nice. Although some items take awhile to get to its destination, overall had great experiences

Date of experience: September 12, 2017
Washington
1 review
0 helpful votes
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Very superior swimsuits and sun dress
June 6, 2022

Prices very reasonable and product was excellent. The colors were very vibrant and the material strong yet supple. Very pleased with purchases and will buy from you again

Date of experience: June 6, 2022
Canada
1 review
0 helpful votes
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Satisfied
April 6, 2022

Shopping online with ModLily was very easy, the size was accurate and returning was simple and quick. I will certainly shop at ModLily again and highly recommend it.

Date of experience: April 6, 2022
Idaho
2 reviews
0 helpful votes
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Great Seller
January 18, 2022

Everything was exactly as described and sizing was perfect. The prices were amazing and the communication was timely and excellent. I will absolutely shop here again. Thank you.

Date of experience: January 18, 2022
Bahamas
1 review
0 helpful votes
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5 stars
November 26, 2021

Very professional and helpful. I was treated with respect and attention was paid to what I was saying. I will definitely order from this company again... Thank you!

Date of experience: November 26, 2021
Massachusetts
3 reviews
5 helpful votes
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NO ISSUES SO FAR
July 29, 2020

I decided to check them out and oerede only 2 items to start. They arrived within reasonable time. The bathing suit was exactly as in picture. The dress was also exact except material was stretchy but it was very wellmade and fitted well. I am a seamstress and I know a well made item when I see it. I decided to order a second time, The materials were all polyester or bathing suit like but you get what you paid for. For $32 bucks, I did not expect very high quality. Apart from from the fabric issue, all the outfits I orderd arrived on time and they were very well made. I had to return a couple becuase one was the wrong colour and another was too long. I asked for and exchange isntead of a refund so atfre reading all the negative reviews, I am waiting aprehensively for my exchanges. I am giving them a 3 star for workmanship.

Date of experience: July 29, 2020
Canada
1 review
0 helpful votes
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Dissatisfied customer
June 4, 2022

Ordered from Modlily back in March, however never received order yet, will not be ordering from this site again! Very disappointed! Will not recommend this site to anyone!

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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Comfortable and easy to wear!
August 2, 2016

I absolutely love the dress. Really very cute. So flattering. It is exactly as described in the details and looks exactly as in the picture. The quality is great (sequins are all intact).

Date of experience: July 1, 2016
Canada
1 review
0 helpful votes
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Very positive experience!
February 14, 2023

First time shopper with Modlily and I was very pleased with the quality/fit of the bathing suits I had ordered as well as the one I had to return. Will definitely order again!

Date of experience: February 14, 2023
Canada
1 review
0 helpful votes
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J'adore
November 2, 2024

Merci, vos maillots sont très beaux et confortables

Date of experience: November 2, 2024
Australia
1 review
0 helpful votes
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My shopping experience with modlily
March 14, 2022

I love the dresses
They are beautiful. They fit great
I am also happy with the service
I already bought 22 dresses and 3 tops
I am going to continue shopping from modlily

Date of experience: March 14, 2022
Kentucky
1 review
0 helpful votes
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Pleasantly surprised
March 17, 2023

First time I've ordered from Modlily. The clothes game quicker than expected. The clothes ran a little larger than expected is the reason not given a 5 star. The swimsuit was a perfect fit however!

Date of experience: March 17, 2023
California
1 review
1 helpful vote
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Small fits great for 28-29" waist.
June 21, 2016

Perfect! I love it! I am a 28-29" waist and the small fits perfectly! I find it a bit too warm to wear under my vintage dresses during the warm days so I shall save it to wear on cooler days.

Date of experience: June 21, 2016