About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
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Product
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Highly recommended! My online shopping experience with this site was fantastic and amazing! Excellent customer service, excellent products, fast and easy return, the best place with great prices. I would like to say that shopping online is often even better than in store. It is by far my favorite place to shop.
Found the ordering process to be very simple, I was kept updated with regards to shipping, processing etc.through the entire order. Items were received earlier than expected and seem to be great quality. I was so impressed I placed another order a week later, here's hoping these items arrive early as well.
I was worried about the size issue since I have got a very small one on another website before. But the dress I received from Modlily can just fit me! I definitely will shop again! I would like to view more trendy items on this website in the future.
I did a live chat and couldn't get to modify my order. I've shopped many times and this is the first time I am not satisfied at all.
I absolutely love this blouse! The short sleeve style is great for summer months and looks so nice with a casual outfit or a nice skirt for church. Sure wish it was available in a few of my other favorite colors, but this is the second one I purchased.
I absolutely love this blouse! The short sleeve style is great for summer months and looks so nice with a casual outfit or a nice skirt for church. Sure wish it was available in a few of my other favorite colors, but this is the second one I purchased.
The two dresses I ordered and a swimsuit are well made. My only complaint would be the shipping. I paid extra to get the products (specifically the swimsuit) in time for vacation. I received an email saying it was shipped, but when I checked the website, it was still in process. I didn't receive in the time frame THEY said and it was too late for use on vacation. So don't pay extra for shipping. However, they did give me a complaint ticket and were responsive to the complaints, except the last one about shipping. Believe they are canned responses. The product shipped from Shanghai. I will try again with another order soon. I like the vintage dresses.
I wrote another review earlier complaining about the length of delivery... after that I tried to stop the order but there was no way to do so. On arrival it was the cheapest, ugliest piece of clothing I have ever seen. The dye was poorly done. I did not read reviews prior to ordering and learned a hard hard lesson
Bought 2 swimming trunks for husband and a bathing suit for myself. 1 pair of swimming trunks were good. We kept them. The others were too small, just by looking at them. They looked like kids suits. So I sent them back. They sent a message saying they were returned but stained! We never even tried them on. We held them up, said nope and put them back in the original package. Took it to USPS and and packaged it in another package in front of owner and he sealed it up. There was no stains or wear. Now they are trying to say they will not refund my money. Due to stains...
Do not BUY anything from them!
An item of clothing I'd ordered was out of stock. I was sent a ticket to explain, and inform me that my shopping account had been credited.
I requested a refund to my PayPal account rather than a credit note. This was dealt with promptly by customer service member, named sunshine. I can not fault the service I received. Thankyou.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members