About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I love this dress. It's so sexy it can be worn out for the night. The length is great and so is the fabric. I'm actually about to order this dress in two more colors. If you have curves this dress will accommodate them very well. Cheap but nice
My order was separated into 2 orders.
With customers service representative Renee helped I was able to get both suits before my vacation.
My only disappointment was I did see another swimsuit after my orders were received that I might have liked better but does a girl need 3?
Quality was really great for the price! Fit was perfect! I tried on a many suits in store none were as flattering as this!
Canadians must return items to New Jersey or England. There are no warehouses to return items in Canada. It cost me $26.65 to return items for a $72.25 refund. The package was mailed to me from my city but had to be returned to the USA. I will not buy again.
I like the products I've received. However, one of the orders was delayed due to out of stock for some of the shirts. It wasn't until I contacted you that I found this out. Would be better if you had send a message to that effect.
The items I have received, swimsuit cover-ups, are very nice and seemed to be good quality. I'm really looking forward to receiving my next order.
I ordered 5 tops, all XL. Three were fine, two, while they had tags that said they were XL, were not. One of these items might not fit a size 4 petite. I attempted to work with Modlily directly but they asked me to ship these items back with tracking to an address in Shanghai which costs more than $70 (I am in the US). If I chose that route, they offered a refund of 60%. Unacceptable! Then they offered me a refund of just 20% if I choose not to send these items back. This has been frustrating. Order from a company who doesn't ship items of the wrong size and make it your problem.
I placed an order early this month and was wondering where my order was- sent an email only to find the items had not been sent yet… was told they would be shipped in a few days. I'll be happy when they arrive
If you go by the sizing guide, I personally had a true to size fit. I am a small in most American made close and I purchased a medium. The straps are adjustable for the top so you can choose how tight over your shoulders you need it to be. I love the top and I would purchase again. It has support and padding which is an additional plus.
Items were returned in August 2016... Here we are january 22,2017 and still no refund! My mistake was using Paypal during this transaction. Using a credit card, I could've had my credit card company interfere. They have denied ever receiving my package despite proof of delivery. My advice is to AVOID doing business with MODLILY!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members