Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Modlily has a rating of 4.5 stars from 7,593 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I submitted an order in early June and as of today July 30,2022 I have not received the order. I asked that the order be cancelled and my money refunded. This was accomplished overnight and my refund has been issued. Thank you, Sunshine for being so prompt to solve my problem.
Just as described. Fit perfect. The quality was better than expected. I have bought several kind of clothes in this company and each is perfect. The price is low but the quality wont let you disappointed. Very happy!
I love the clothes when I finally receive them. It placed an order on December 24,2023. As of today I have receive a partial shipment. This has happened to me in the past. This is not good business. I did not contact customer service.
Been a customer for a long time. Great prices, great shipping, never a problem... Love to buy products from them. Just about everything you need, convenience of home shopping, fast delivery, great price comparisons!
Plus: I nailed one good swimsuit out of three!
Was able to return the other two.
Minus: Sadly no place to refund goods in Australia, meaning much extra cost incurred in returns. Quality of the products was patchy. Very thin fabric on one, another did not fit despite being advertised on the Plus Size page. No return postage refunds.
Would I buy again: probably not, given the difficulty and cost of returns and patchy product quality.
Hi Guys its my request to everyone you must try as they are the best in service and support. The clothing in Modlily is really wonderful. They are fashion and beautiful, with affordable price. I could not be happier with Modlily.It is a good website.
Alice helped me with a package had gone missing. She answered my emails almost as soon as I sent them. She provided with shipping details, the courier and tracking number. The package was located. Can't thank her enough.
I really like Modlily you can find anything you want if it not sold out, excellent customer service, fast and easy return, the best place with great prices. And the make the shipment right away really nice job.
I ordered three items from Modlily and I am very happy with all three items. Ordering was easy. They have a ton of variety in their products to choose from. Pretty good filter system to narrow your search.
I'm so hesitant to buy clothes online because of crazy sizing or the quality is poor. I took a chance on ModLily because I loved the styles they advertised. When I received my first order I was overjoyed! Not only was the sizing spot-on, but the quality is great. I've made several more orders. I'm so tickled now when a package arrives, it's like Christmas! Thank you ModLily!
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily
Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!
Answer: This can't be a safe site if they are ripping people off I don't understand why they aren't brought up on felony charges
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.