About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Ordered a bathing suit,, took 31/2 weeks to get. When I got it it was cheaply made,, too small,, and just a HUDGE disappointment. If I return it, I have to pay and they only give 60% back! RIP OFF!
Not enough communication! Scary. Took too long to get my purchases.
Loved all items bought and plan on buying more of other items.
Great style, colors, and fit! Thee suit is made of really nice material not cheaply made. Was received in a reasonable time frame.
Size is good, fits great easy to order. I have given this site to a few friends and they are happy as well.
Quick delivery within 5 days. The swimsuit was just like the photo & fitted well. I am definitely tempted to order another one.
-all my questions were answered thoroughly and fast.
Am so happy, I will surely come back again and buy from you guys.
Both suits where of good quality and runs true to size. Love the way they look on. Thanks so much! Love them.
My order was on time, when they said it would be. It fit just by going off there chart. Very well pleased
I just received two blouses and not only do they not fit but the fabric had a very offensive order to it.
Dear Yolanda M.
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Nice material, fits to size, one item was not sent, but they corrected the problem and sent it out immediately… very satisfied
Excellent and fast shipping. My bathing suit fits perfect. Looks just like the pictures. Will be buying more. My new shopping store!
Nice fit, fast delivery, very pleased, thank you. Would recommend to friends and family, and will be looking for more thing soon.
I just ordered from this company for the first time so far I am loving it. Can't wait to get my swimsuit
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gina,
First of all, sorry for any inconvenience that it may bring. We sent your order in the time frame we promised.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber.