About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,963 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
My order got lost in shipping and was replaced at no extra cost to me. The follow up was terrific... great service!
I will definitely be placing me order. I love my swimming and new top.
Quality of clothing in exceptional
Kind Regards
Chris
These are the cutest! They arrived looking exactly as pictured and pretty quickly! Love 'em and I'm sure I'll order more :)
Due to computer glitches I was charged 4 times for an order. It was taken care of expeditiously and professionally. Thank you!
Was able to place order with ease. Sine items were a little small was able to contact return and reorder
The suits were nice but i was charged separately for the bathing shorts it never told me that a surprise th
Dresses are cheap, fit horribly. Cannot contact anyone to get a "return authorization" to send these back. Never again. Stay away.
Very lovely thank you. Fits just perfect. May come back and buy some other things. Thanks again.
Have a lovely day
Quick service. Top looked just like picture and was made of good fabric. The assortment of options on line were plentiful.
The processing time is not great. The rings I ordered moon & stars, were very cheap. 2 of them broke immediately.
This swimsuit fits great. Helps hide all those places we wanna keep hid! Fit was really good to, true to size!
I sized up and absolutely love my bathing suit purchase! Fit and looks great, came back on to order more. :)
Bought a dress on this site and received it after 3 weeks. But it's very good. Cost-effective is still very high.
Terrible quality, items shown in pictures are only replicas, horrible customer service. Save your time and money and DON'T shop here.
The people at Modlily are very helpful and attentive every time I have ordered and/or returned. Modlily has a great staff!
The one outfit I received looked dirty and has dog hair all over it. Tried to return it with no success.
Non existence customer services. No return. In consistent sizes. I am still waiting for them to send me a return label.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards