About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
One With
Orvis
Subset
Copper Union
Fair Indigo
Knix
Threads 4 Thought
Tiger Mist
Avenue
Civil Society
Los Angeles Apparel
Under 5'10"
Reviews Summary
Modlily has a rating of 4.5 stars from 7,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
Great response time on my email questions. Had question about refund and in 20 minutes I had it credited to card
Easy ordering and paying, delivered in a reasonable time frame. Products arrived bagged very well, exactly what I ordered! Very satisfied
Tried the 3 bathing suits on that I had ordered with apprehension and was very surprised that they all fit perfectly.
The experience with Modlily was a great experience. I would recommend Modlily to others.
Pleased with product and purchasing process. Both items arrived well packed and fit perfectly.
I ordered six shirts and they all fit beautifully except one that I had to exchange which was no problem.
Easy to place orders, friendly customer service. Promptly responds to questions. Will be ordering with this company in the future!
Fast delivery everything was exactly the way it was supposed to be except for one item came in too big
Difficult to find where to return product.
Sent me damaged swimsuit top, strap sewn inside put and Modlily refuses refund.
Had no idea there would be a foreign transaction fee - not disclosed. Material flimsy - especially for a plus sized person.
I love my bathing suits! They fit perfectly and look amazing! So happy my friend told me about this website!
They answer a bad review, but do not carry through on their promises. Refund promised weeks ago, but never received.
It's a little difficult to figure out your return/exchange process but I did so I'm looking forward to getting them
Love my two shirts I bought from Modlily. They cam quickly and are of great quality. Many many compliments already.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards