Modlily Reviews - 7,960 Reviews of Modlily.com

How would you rate Modlily?

Reviews Summary

Modlily has a rating of 4.5 stars from 7,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.

service

811

value

466

shipping

476

returns

382

quality

447

This company responds to reviews on average within 5 days

Pat P.

Maryland

2 reviews

0 helpful votes

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ModLily

June 22, 2024

AWESOME! Swim wear in any size, thank you! I have had a wonderful time looking at all the suits.

Date of experience: June 22, 2024

Mariyn S.

Ohio

1 review

0 helpful votes

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Review

June 21, 2024

Great product recommendation is great. So many to choose from s

Date of experience: June 21, 2024

Lucinda A.

New York

1 review

0 helpful votes

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Service

June 19, 2024

Great fast service and very easy to work with to get my order!

Date of experience: June 19, 2024

Hirsch M.

Canada

1 review

0 helpful votes

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I am happy with the quality of the items I bought!

June 14, 2024

I will buy again, happy with the product and the quality for a perfect prize.

Date of experience: June 14, 2024

Pucharich L.

Texas

1 review

0 helpful votes

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Modlily

June 14, 2024

Your shipping process sucks. You can't track the start of your package. It takes forever.

Date of experience: June 14, 2024

Eve b.

Florida

1 review

0 helpful votes

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Swim suit

June 17, 2024

True to size top, buy the bottoms seperate as they tend to run larger.

Date of experience: June 17, 2024

Sammy R.

Australia

1 review

0 helpful votes

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Love love

July 11, 2022

Loved the quality of the products so much I ordered a second time
Delivery was very quick to Australia
Good communication from the seller
Will continue to purchase in the future
Thankyou

Date of experience: July 11, 2022

Pamela V.

Pennsylvania

1 review

0 helpful votes

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Returns

July 7, 2022

I live chatted with a sales rep, Anusha, and asked her to help me with a return She was very courteous, knowledgable and helpful. Because of her I will shop with Modily again!

Date of experience: July 7, 2022

Calvo W.

Utah

1 review

0 helpful votes

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Nice Clothing

November 24, 2021

I've ordered several times from ModLily and their products are really quite nice. Returns are pretty easy too.

Date of experience: November 24, 2021

Carolyn J.

New Zealand

2 reviews

0 helpful votes

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Swimming Costumes

July 3, 2022

I highly recommend this company. My order arrived approximately 1 week after I had ordered. Loved the items.

Date of experience: July 3, 2022

Brenda O.

Illinois

2 reviews

0 helpful votes

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Quick response

July 26, 2022

I received a quick response from Sunshine. She was professional and provided details in a polite respectful manner

Date of experience: July 26, 2022

janice O.

Massachusetts

1 review

0 helpful votes

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Satisfied

January 12, 2022

Purchased bathing suits but did not like the fit. Prompt reply regarding returns. Made the process very easy.

Date of experience: January 12, 2022

Datanya s.

North Carolina

1 review

3 helpful votes

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Horrible

December 22, 2016

This company is a rip off. Their products is very poor quality. Please don't buy anything from them.

Date of experience: December 22, 2016

Linda W.

Indiana

1 review

0 helpful votes

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Excellent customer service

July 8, 2022

I have had a great experience with both customer service and items purchased. They have yet to disappoint.

Date of experience: July 8, 2022

Alleyne U.

Australia

1 review

0 helpful votes

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Happy customer

July 28, 2022

I have been dealing with MAY during my exchange of goods. Everything has been most efficient & curious.

Date of experience: July 28, 2022

Kay K.

North Carolina

1 review

0 helpful votes

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Sunshine

April 19, 2022

Sunshine was prompt and efficient and handled my request with 100% efficiency! Thanks so much for your support.

Date of experience: April 19, 2022

Dee A.

Bahamas

1 review

18 helpful votes

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Items were neverrrr received

March 5, 2020

I ordered my clothing weeks in advance and still haven't received them. No customer service no refund nothing!

Date of experience: March 5, 2020

Ann S.

Illinois

1 review

12 helpful votes

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DON'T BUY FROM MODLILY

October 27, 2016

DO NOT BUY FROM THIS COMPANY. TOOK WEEKS TO GET PRODUCT THEN IT DOESN'T FIT, ONE SLEEVE LONGER THAN THE OTHER AND COLOR IS WAY OFF. IT IS ALSO POORLY MADE. THIS COMPANY GETS ZERO STARS.

Date of experience: October 27, 2016

Cindy C.

Louisiana

1 review

0 helpful votes

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Ordered suits too large

July 9, 2022

Great customer service with Thea And Renee!
Thanks for the help! Waiting patiently for my 2 nd order!

Date of experience: July 9, 2022

Malissa Q.

Michigan

1 review

0 helpful votes

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Great bathing suits

July 17, 2023

Was looking for something to carry on vacation and was very pleased with my purchase. Would highly recommend.

Date of experience: July 17, 2023

Q&A (234)

Question

Will I get my refund or did I get scammed?

Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.

By Sofia M., over a year old

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Question

Hello has ANYONE EVER gotten a refund from ModLily? I can't believe I spent over $100, the items were JUNK, and they won't respond to me when I ask for the return address. They told me to sell online, or give as a gift!

By Sofia M., over a year old

See more answers (6)

Question

Worried about order? Made order on April 15th! Have no way of finding out about my order! Help!.,! Thanks

By Sofia M., over a year old

See more answers (14)

Question

I was going to order bathing suit but noticed you can only order same size top as bottom I wear ex large top and large bottoms.

Answer: Dear customer, Thank you for your question. Our website has swimwear that allows you to choose different sizes for tops and bottoms. You can click on this link to view it, go to the product detail page, and choose the size you want. https://www.modlily.com/swimwear-suits.html We are online 24 * 7 hours, and emails and tickets are also replied within 24 hours, you can click this link to get more ways to contact us, https://www.modlily.com/contact-modlily-com-a7.html Best regards Modlily

By Rotita R., over a year old

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Question

Modlily has several names ending in lily. I ordered top. white with blue designs and way too big very slick cheap material. This is a scam

Answer: You probably received same aweful material that I did but different color and design! My top was advertised as 95% cotton. Modlily LIED. I received a unbelievably ugly top in polyester. I wouldnt give it away to my worst enemy. I ordered through Paypal who has a new division solely dedicated to Modlily returns and complaints! Paypal will get my money back and I will be posting all over the interner to warn people of these chinese thieves!

By Traci D., over a year old

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Question