About the Business
Modlily - online fashion retailer selling women' s clothing and accessories since 2009. Free Standard Shipping for orders over $69USD!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Modlily has a rating of 4.5 stars from 7,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Modlily most frequently mention customer service, good quality and bathing suits. Modlily ranks 4th among Discount Shopping sites.
I received a quick response from Sunshine. She was professional and provided details in a polite respectful manner
This company is a rip off. Their products is very poor quality. Please don't buy anything from them.
I have had a great experience with both customer service and items purchased. They have yet to disappoint.
I have been dealing with MAY during my exchange of goods. Everything has been most efficient & curious.
I ordered my clothing weeks in advance and still haven't received them. No customer service no refund nothing!
DO NOT BUY FROM THIS COMPANY. TOOK WEEKS TO GET PRODUCT THEN IT DOESN'T FIT, ONE SLEEVE LONGER THAN THE OTHER AND COLOR IS WAY OFF. IT IS ALSO POORLY MADE. THIS COMPANY GETS ZERO STARS.
Great customer service with Thea And Renee!
Thanks for the help! Waiting patiently for my 2 nd order!
Was looking for something to carry on vacation and was very pleased with my purchase. Would highly recommend.
Before ordering anything I always read the reviews.
Thank you for the information. Won't be using their services.
I am very happy with my ModLily purchases. The order process was user-friendly and the quality is excellent.
This was my first purchase with Modlily. My swimwear came in nice packaging and arrived within 21 days.
Ordered 3 Tunics, dispatched Quickly arrived near to time, tops as pictured, would and will recommend to others.
Great sale.
Other than length of shipping time --Not Modlily's fault though as its nation wide when shipping
Ordered and paid for my bathing suits over 4 weeks and still have not received them. Very disappointed.
A month since order and still haven't received my Christmas package ordered on Dec. 5th. Wont order again.
Product is very nice.
Shipping took forever. Package went from midwest to California before returning to Michigan. Wow!
Was very impressed with my order. And the customer service was excellent. Will definitely use this site again
May requested the necessary documents to expedite my order, and kept me informed of the progress so far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Deborah B.
We apologize for the inconvenience.
Could you please tell me your order number first? Our order number starts with the letter of “M” or “MM”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to send us messages or submit a ticket to contact us. And our customer service will reply you in one working day (except weekends and holidays).
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