MovingHelpReviews 390

I should have read these reviews before hiring Ambitions Finest Movers from Gloucester NJ to move my belongings. One of the movers was stoned out of his mind and wandering around picking up and dropping boxes. They tried to move our $1400 couch by ramming it through our front door without any thought or logic. By the time I walked over to check on them the front door was damaged beyond repair and the couch was on the ground. Many boxes were dropped with no worry from the movers, then they flipped our wooden dresser on its tops and slid it into the U-Haul scratching every part. Utilized no real space in the truck and then we told them they could leave and we would finish up. Complained to the owner who told me I was a liar and took no responsibility. Called me immature when I left an honest review. Don't use MovingHelp - it's a bogus scam. Now I am out hundreds of dollars because of careless employees with no experience and an owner who just wants to make money without any real work.

Used MovingHelp to hire two movers for two hours. The mover sent one person and they were 2 hours late. The mover told me they would issue a credit for half of the moving charge but never did. I disputed half the charge with my credit card company and MovingHelp refused the dispute. MovingHelp's response was that it wasn't their issue even though my payment went directly to MovingHelp. They appear to be a money laundering scheme for small disreputable movers and told me to sue the the moving vendor they matched me up with. Complete scam!

Movinghelp.com is nothing more than a middleman for a transaction process. The movers on this site are not screened, do not have to be insured, licensed, or have any type of background check performed. You get very sketchy people come and help you move, and often have no real moving skills at all. Movers will pressure you into giving them "5 stars" on the movinghelp.com review site, and will pressure you to submit review while they are still with you. Also, movinghelp does not guarantee anything between you and your movers. If something goes wrong and you are in disagreement with your movers, basically your screwed. Do yourself a favor and get real movers and skip guys who arrive to make quick cash, treat your stuff like garbage, and smell of weed.

Do not work for this company. I know someone that worked for them and a customer lied one time and said they were a no show despite CLEAR documentation that it was not; moving help immediately kicked the provider off the platform. With ten five star reviews they were kicked off over one customer lying. It is disgusting.

These people have no customer support. If anything goes wrong, all they send you back to the individual movers who will deny everything. They have no accountability for their actions, and the moving help customer support agents are useless. DO NOT USE!

I would give them no stars...They take on no liability, they provide no support, and they do not facilitate any resolutions with the moving contractors on their site even though you pay them. You cannot supposedly dispute the charges with your credit card. I would not use them and I would do your research on the movers you actually hire. The reviews they post on their website for each moving contractor is not reflected properly. They throw in a couple not so good reviews but not any of the others. Give reviews on google, yelp, and Better Business Bureau and any other site you can to let people know about good and bad contractors in Las Cruces Nm and anywhere else. They will do better when we stop using them. Get people to do the right thing in a world where it has become acceptable to destroy peoples property, not take pride in your work. And do the least possible. It's not ok...You are in the service industry!

I prepaid for 2 men for 2 hours. Only one man showed up, he said the other was on the way. He insisted on starting so we did. He refused to load the trailer the way i wanted, and i had to help carry things. I am a senior disabled veteran, thats why i hired help. We finished the job and the second guy never showed up. Tried calling uhaul, but there was a one hour wait. When i finally did reach them, they refused to refund half the money. DO NOT USE THEM

Today, i had a very bad expereieence with your customer support executive. The service i booked didn't show up and i called the customer care and explained the problem and asked for a solution. The representive was not provided the solutuina dn instead of that he was explaining the facts and at particule situation he cut the call.

Very very bad service

John was very knowledgeable and careful I would recommend again this company! All of our stuff were taken care of

The absolute worse experience. We hired moving help from movinghelp.com through the UHAUL portal and it's a scam. You pay for help in advance at the web site, then you're told to confirm 24 hours in advance. Then on the day of the move, no one shows up. You call the the moving company, in our case Let's Move Out (they're in Columbia SC), and they lie. I was told "they should be there in 15 mins" but they never showed up and Let's Move Out stopped responding to my messages. The big solution from movinghelp.com was to offer a refund, which, frankly, I had no intention of paying for the service that never was. When they reached out to the mover, to relay my accusation that they were a scam, that's when I received nasty responses from the moving company. Not one time was there an apology or explanation. It's clear this is a common complaint. One more thing, you have to PAY in order to leave a review. That obviously skews the tone of the reviews you see. This is a scam.

Sorry no 0 star on the review rate but is 0
The contract never show up and you just need to reschedule other contract with the same platform what is more expensive and that how can make money and waist your time

MovingHelp through Uhaul - Arranged appt weeks in advanced. Called them 3 times to verify even the day before. They didn't show up at 7AM. Called them, they said they would show up at 8 AM. They didn't show up and said 9 AM, and still didn't show up. They pretty much had lied to me... I eventually had to move my stuff by myself. Very bad company

LEFT US HIGH AND DRY! Supposed to pack us up to move and another company to unload... Day of move, no communication until 30 minutes AFTER their prearranged arrival time of 9am. Then said wait awhile until they can get another crew to help us. It would of been around 1pm until someone could help us. NOT including time it took to load furniture, drive to new home. Our appt for unloading was 2pm. Sooooooooooooooo. That left us high and dry. No choice but to beg neighbors and load ourselves. Here we are in our 60's humping boxes and items they were supposed to. Great! NO THANKS! STAY AWAY! No customer service. Their subcontractors seem to be people off the street, unvetted, unqualified grunt workers.

I had placed an order, and paid $437, to have 2 pods delivered to my house for 10/9/22. The 10th, still no delivery! After spending over 2 hours on hold, and another 1 hour, being shuffled form number to number, I was finally connected to the MOST RUDE CUSTOMER SERVICE REP, THAT I HAVE WVER DEALT WITH IN 57 YEARS!
Even though I sent him screenshots of my paid receipt, with 10/9/22, being the delivery date, there was no arguing with this man! He insisted that the delivery date was the 13th!
There was no apology, whatsoever! There was no effort to try and have the pods delivered ASAP! Even though I said, well you see the receipt that I just sent you... he said, THATS YOUR PROBLEM! He sent me a screenshot of his order... it said the 13th!

Evidently the mistake was in miscommunication of the dates, in between some where. That gave him no right to talk to me with such rudeness, and tone of voice, or in trying to make up for the mistake!

They say that the calls are recorded. This is a call that should be heard by the business world, in regards to the rudest customer service call, EVER!

This man needs to be fired upon hearing this conversation!

Horrible!

1) Broke stuff including a bed frame and huge glass print/photo.
2) Would not listen, I was moving 1 mile away, we could have made 2 trips... but they kept unloading and reloading the truck to try and get everything in one trip. Ultimately 1.5 rooms of stuff was not moved and I had to do by myself when everyone left.
3) The owner kept calling and uprating me.
4) A month. Later I get something asking for a review... so I tell them what happened to basically be called a liar and asked why I waited a month. Uh... that's when their email asking for a review came. But the owner was rude and kept insinuating I was lying. I didn't even want anything from them... but still had to deal with this POS. I am not adding any photos as it is a waste of my time... there are 352 other reviews here stating the same crappy service.

I hired Palmetto Movers to unload a truck in SC and the owner Scott Robinson was EXTREMELY rude, disrespectful, and very unprofessional. He arrived FIVE hours before our scheduled appointment and was angry that we were not ready for him to unload so he left. I had to find new unloaders at the very last minute. MovingHelp removed the charge however, they marked the review for his comp. That I didn't need service which is a LIE! To let Palmetto Movers represent MH and treat people this way is HORRIBLE and I have no way to share on MH's reviews of Palmetto the true experience.

I just want to say very unprofessional please don't waste your time money energy nothing on them. They need to be reported and close down from all the reviews that I read. Times are too hard right now to be going through unnecessary bull s***