Mpix

My prints were printed and shipped within 24 hours of ordering and arrived two days after shipping. I was very impressed by how well-packaged everything was - it is obvious that a lot of care goes into the packaging to ensure that your prints arrive undamaged (all prints arrived in perfect condition, sent flat on cardboard backing and organized by print size, with the prints inside plastic sleeves, and packaged in a way to keep the prints from becoming mobile and getting damaged). I ordered a variety of print sizes, some quite large for wall display, and they all look fantastic. Very impressed with this company all-around. I will be ordering from them again in the near future.

I ordered my son's high school graduation open house invites with mpix. I previously ordered his Senior photos from mpix at the recommendation of the photographer. They cropped my son's head off if one of photos on the invite, which is not how it appeared when ordered obviously. The best they could do was to offer me 60% off of me placing another order. Seriously?! Will never use or recommend!

Ordered hundreds of dollars in wall pictures. Unhappy with product. MPix on website advertises 100% customer satisfaction but it's at your additional cost. Company will not speak over phone only chat or email. I used this company in 2019 and was totally satisfied with the product. Today I would rate it a "0" with total dissatisfaction!

It is required that Mpix must save your credit card information before you can place an order. It does not seem necessary and why would I want them to save all of this information. I'll try someplace else.

We placed an order confidently, based on positive reviews. However, our enlargements arrived: cropped too large (requiring us to crop further), poor quality, and with parts of image cut off, despite our care with preview image/proof. We made sure all images were within the gray border, etc.
Mpix customer service was uncaring and made it a hassle. We sent pictures to mpix of the issues but were instructed to mail photos back and only offered a partial refund. Forget it! Lesson learned.
See photos. The two seemingly same photos are provided to show the one with proper image and the one from mpix with a chin cut off. Also posting poor quality (our images were high res) enlargements of a wedding party/groomsmen, and 2 photos with edges sticking out beyond the glass of frames (requiring us to trim them).

I ordered a book at there were problems with the binding/wrinkled pages. Customer service was AMAZING. They sent me a new book the very next day (that arrived in less than 48 hours of my complaint) and it is perfect. This is a great guestbook option for those not wanting to spend hundreds.

Poor quality. There is no real place to leave a review. They claim they will send you a review form weeks after your order. Their site provides their own reviews not customers. The quality is very poor for Giclee Print. Giclée prints are supposed to be on 100% cotton paper or a minimum of card stock paper. The print I received was cheap, flimsy, regular printer paper that curls up. The image was grainy and gray with no clarity. I suspect these are run through a machine in an out of a large factory with different names.

I very rarely if ever write a review on a product but I feel so emphatically taken advantage of with this product. The photo book I made was of such poor quality that it's an embarrassment (as I gave it as a gift) it cost me $70.00 and honestly it looks like it maybe cost $10 at the most. The quality of the paper, the print quality of the photos and the resolution is some of the worst I've seen. I have made many books in the past of trips to various countries and they have always been so spectacular (my publisher was the company that has since gone out of business) but it was such a treat to receive their finished product
These books are GARBAGE!' I can't say it emphatically enough. A total rip off and I'm shocked they are a business. When I complained they just ignored me. DO NOT ORDER from here. I spent over $140 for two paper 10x10 small books