website thubmnail of mSpy

mSpy

Overview

mSpy has a rating of 4.2 stars from 2,137 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

service
400
value
387
shipping
228
returns
325
quality
372
This company responds to reviews on average within 10 days
+1793
How would you rate mSpy?
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Ukraine
1 review
0 helpful votes
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Dan Armstrong
January 23, 2021
Updated review

They've really helped me well, I will stand for you any time, excellent service. Dan Armstrong helped me.

Date of experience: January 23, 2021

They've really helped me well, I will…
September 21, 2020
Previous review

They've really helped me well, I will stand for you any time, excellent service. Now I can monitor my children in real time.

Date of experience: September 21, 2020

They've really helped me well, I will…
September 21, 2020
Previous review

They've really helped me well, I will stand for you any time, excellent service. Now I can monitor my children in real time.

Date of experience: September 21, 2020
Arizona
1 review
0 helpful votes
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Fast service
April 13, 2024
Updated review

Rodney Haynes was able to assist me quickly. Very helpful and professional service provided. Appreciate the help.

Date of experience: April 2, 2024

Eugene Butler Quick Response
October 24, 2023
Previous review

Eugene Butler was very helpful. Quick response and solved my problem I was having today. Appreciate the help.

Date of experience: October 24, 2023
GB
1 review
0 helpful votes
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Pretty User-Friend;y
November 2, 2023

Was kinda worried I'd mess up the installation, but the steps were straightforward. Still exploring, but it's been pretty user-friendly so far.

Date of experience: November 2, 2023
GB
1 review
0 helpful votes
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Comprehensive Features
August 22, 2023

The range of features mSpy offers is impressive. It covers all the bases for digital safety. Want more features in future updates.

Date of experience: August 22, 2023
BN
1 review
0 helpful votes
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Thanks thomas york
October 7, 2023

Thank you so much Thomas York for helping me out with the date & and extending it again for the second time.

Date of experience: September 27, 2023
Ohio
1 review
0 helpful votes
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Mspy
August 7, 2022

Very good app! Friendly support? I was so impressed by the level of professionalism of this team! Thank for a good product!

Date of experience: August 7, 2022
North Carolina
1 review
1 helpful vote
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0
July 10, 2019

I paid for one month and was charged for 3 months and now they will not refunded the rest of my money

Date of experience: July 10, 2019
Sergey V. mSpy Rep
over a year old

Dear Michelle,

We regret to hear about your experience.

Please, provide your Customer information so we can identify your account in our system.

Thank you,
MSpy Team

Turkey
1 review
0 helpful votes
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Michael Bloomberg
August 27, 2022

Michael Bloomberg was of great help to me I hope he gets what he deserves and keeps on helping people like me

Date of experience: August 27, 2022
GB
1 review
0 helpful votes
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Good service
May 5, 2022

Good service
Quick service. Clear answer without trying to sell me anything like most of 'sales people do'. Thanks to Michael Bloomberg

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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Mspy - have nice service
June 4, 2022

I contact support after purchase and get a great and professional assistance! The girl that talked to me was polite and patient

Date of experience: June 4, 2022
GB
1 review
0 helpful votes
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You can only monitor an iPhone when you have PASSCODE, iCloud ID and PASSWORD with mSpy. Why we need mSpy when we have all of those credentials. It is a joke. Do not waste your money on this $#*!.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2021
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for contacting mSpy.

The iPhone monitoring procedure has recently changed. It requires physical access to the target phone and a PC or a Mac.
The installation will be made by a technician so in order to get it done please contact us in the LiveChat from mspy.com website or click Chat in your profile from the menu.

GB
1 review
0 helpful votes
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Not for cheaters
April 10, 2024

Thought I could catch my husband cheating. Turns out, he's just boring. App works well, but this isn't the answer for relationship problems.

Date of experience: March 31, 2024
Belgium
1 review
0 helpful votes
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Literally a money trap..
March 26, 2024
Updated review

Do not believe what is written. I do not recommend it at all. Even if you pay 1 euro it's a waste. I actually regret paying even 1 cent.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 16, 2024
Sergey V. mSpy Rep
12 months ago

Dear Customer,

We're sorry to hear about your dissatisfaction. Your feedback is important to us, and we're committed to improving our service based on your experience. If you have specific issues or concerns, please don't hesitate to reach out to our support team. We're here to help address any issues you may have and ensure a satisfactory resolution. Thank you for sharing your feedback with us.


I do not recommend!
March 15, 2024
Previous review

I do not recommend. Until everything is paid. You cannot get a refund under any circumstances. They are pushing for extra sales,

Date of experience: March 5, 2024
TT
1 review
0 helpful votes
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No better help than Thomas York, really amazing help! No hesitation whatsoever, i would recommend anyone to this purchasing this app.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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Problem Installing App
January 8, 2021

I was having trouble reinstalling the app on the device and Emma Clark solved the issue for me. Best customer service support. Thank you!

Date of experience: January 8, 2021
New Jersey
1 review
0 helpful votes
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Briana
July 10, 2022

Briana was very patient and helpful with me to set up my devices. Everything worked out great and I appreciate her expertise and skills.

Date of experience: July 10, 2022
Pakistan
1 review
3 helpful votes
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The most valuable thing about mSpy is their customer service. I was able to call them whenever I had an opportunity – 24/7 service is cool.

Date of experience: July 15, 2012
Netherlands
1 review
0 helpful votes
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Thank you team
April 28, 2022

I have got everything i needed about prices. I don't remember the reps name but he was so nice. I will surely come back for more

Date of experience: April 28, 2022
Austria
1 review
0 helpful votes
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They stole my money. I ask them to send my money back and they can offer only use this app after 3 months but not hive moneys back. Worse sh..

Date of experience: August 28, 2022
Mississippi
2 reviews
2 helpful votes
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I would suggest customer support resource should anything arise or you need help troubleshooting. Contact via email

Date of experience: January 31, 2021