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MyCokeRewardsReviews 386

1.6

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MyCokeRewards Reviews Summary

Coca-Cola's customer feedback reveals a significant decline in satisfaction regarding its rewards program, which was once celebrated for offering tangible benefits. Customers express disappointment over the shift from exciting rewards to a focus on charitable donations, leading to feelings of frustration and disengagement. Many feel that the program lacks accountability, transparency, and genuine rewards, resulting in a diminished sense of value for their efforts. While the brand maintains a strong presence in the market, the negative sentiment surrounding its customer engagement strategies indicates a pressing need for Coca-Cola to reevaluate and revitalize its rewards offerings to restore customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
14
value
20
shipping
8
returns
9
quality
14

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Kentucky
1 review
13 helpful votes
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"waste of time", " not worth the effort", "what were they thinking". I can't add much to that, the program really stinks. I may go to grad school now that I have so much free time. I've rediscovered RC cola and need to buy some Moon Pies, life is good.

Date of experience: July 4, 2017
Florida
1 review
16 helpful votes
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Horrible
July 4, 2017

New program as bad as when they changed the Coke formula - both rotten. I'd rank it a 0 or negative number if it was available.

Date of experience: July 4, 2017
Michigan
1 review
12 helpful votes
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Worthless program
July 4, 2017

The new coke rewards program is terrible! I agree with previous reviews that for saving points and doing basically all the work you get nothing in return! I hope Coca-Cola "big wigs" are reading these reviews. You save up codes to enter in hopes for a 1 in 1,000,000 chance to win something!?!?! Utterly ridiculous! Even if you only offered coupons for free 20oz. Or $3.00 off a 12 pack, you would at least have people buying your product. Now i guess i will have to start buying the cheaper sodas! Faygo here i come!

Date of experience: July 4, 2017
Texas
1 review
16 helpful votes
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New Program Sucks
July 3, 2017

Nothing of value to me in the new program. Very disappointed. Old program has lots of options from gift cards to magazines. New program only has a couple of sweepstakes and opportunities to donate points to charities... for contributions Coke would make anyway.

Date of experience: July 3, 2017
Nevada
1 review
12 helpful votes
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Maybe I'm old fashioned, but the only thing I saved for was the magazines. The new ones is sweepstakes and social media links. I wish they'd bring back the old one. The codes are worthless to me now.

Date of experience: July 3, 2017
Massachusetts
1 review
12 helpful votes
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Don't get it
July 3, 2017

I don't even get. Is that all, what's listed on the Rewards page? It only lists a sweepstakes & donating points. Is there more to it that I'm missing?

Date of experience: July 3, 2017
Missouri
1 review
19 helpful votes
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Coke decided to replace the mycokerewards program with something new - it is now not worth the effort to save points. I think they would have been better off just canceling the reward program rather than going with the new program with worthless prizes. This new program is insulting - they want you to think it is better than the old one. For who? They just erased all the goodwill and loyalty they had earned with the old program.

Date of experience: July 3, 2017
Rhode Island
1 review
17 helpful votes
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I just threw out all my codes. Why bother saving them. They're pretty much worthless. Sorry I wasted all that money on coke products. I'll be switching back to another product now. Sorry I have to give one star. I'd rather give none. I called coke and complained. Rep was nice but helpless. I hope everyone calls.

Date of experience: July 3, 2017
Florida
1 review
16 helpful votes
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Not worth the time to even collect the reward codes.
Waste of time, stupid club.
Too bad they were so good before.
I suppose greed must be the factor.

Date of experience: July 3, 2017
Texas
1 review
17 helpful votes
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Cmon man
July 2, 2017

Lets quit trying to make the consumer pay for the raises you give your employment. Its greed at its core

Date of experience: July 2, 2017
Florida
1 review
15 helpful votes
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Corporate greed. This program is about saving money for Coke not making it worth consumer's time. Poorly thought up program. No rewards for loyal customer base. New Coke rewards has the taste of a warm Pepsi left in the Florida sun! Ewwwww!

Date of experience: July 2, 2017
Ohio
1 review
16 helpful votes
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We were mainly a Pepsi product family but slowly changed to a primarily Coca-Cola drinking family as we had fun earning and spending points. Our family consists of three households: parents, an adult son and his family, and an adult daughter and her family. We have held competitions between the households to save and earn rewards. We used the old rewards site as a way to teach the value of saving to our children. We've even collectively saved points and redeemed for "door prizes" for family get-togethers. Today, we logged in the new site and are devastated at how little value the Coca-Cola Company has placed upon its loyal customer base. We agree with several posters here who are expressing their displeasure on Coca-Cola's social media sites.

Date of experience: July 2, 2017
Pennsylvania
1 review
17 helpful votes
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Don't piss down my leg and tell me it's raining. Your new program isn't "exciting". It's worthless for me. I'm thinking that killing the program was the brainstorm of your new foreign CEO.

And your lying Facebook Cokebots like Little Ricky Cunningham, Marty McFly and Mikey Maybe aren't fooling anyone. They mock, censor, block and lie to loyal Coke customers. No normal person would hang out and post replies on the site 12 hours a day every day unless Coke was paying him.

https://www.facebook.com/pg/MyCokeRewards/posts/?ref=page_internal

Date of experience: July 2, 2017
Georgia
1 review
13 helpful votes
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LETS RALLLLY
July 2, 2017

Let's blast them on their beloved social media sites. The more anger the better. They WILL see things our way.

https://www.facebook.com/pg/MyCokeRewards/posts/

Date of experience: July 2, 2017
New Jersey
1 review
13 helpful votes
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There is no reward in maybe winning a trip for four. While I get that Coke is trying to attract millenials with all the social media shtick what about the rest of us?! I liked earning the rewards but now the lower price of store brands is more enticing. Another screw up just like New Coke was.

Date of experience: July 2, 2017
North Carolina
1 review
16 helpful votes
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The new coke rewards program is such a waste of time and effort. What a joke Why even have a rewards program that has such an extremely low chance of winning anything. They might as well just have the prize "not a winner" on the inside of the bottle it was the cap. Or if their goal is to advertise 7-eleven and then just put the coupon in the cap.

Date of experience: July 2, 2017
Florida
1 review
16 helpful votes
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This isn't even worth a 1. I have collected coke points for 8 years and have seen the site go through changes but never anything that essentially wastes your time like this. Spending points on sweepstakes only is like tossing all the points in the trash. Extremely disappointed with Coke and I hope they hear us and change things back like they have in the past with other mistakes they've made. This does not show appreciation to consumers at all.

Date of experience: July 1, 2017
Texas
1 review
11 helpful votes
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The new program SUCKS. It worse than old one! Major disappointment. Who do they have working for them a bunch of high school kids.

Date of experience: July 1, 2017
Florida
1 review
12 helpful votes
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Sucks
July 1, 2017

This new program royally sucks. Nothing more to say that hasn't been said already. Pepsi tastes better anyway.

Date of experience: July 1, 2017
California
1 review
10 helpful votes
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I won't buying anymore. Now they have sucks programmed.
I have it. I am done with this rewards programmed.
Suck... suck... suck... suck... suck... suck... suck... suck...

Date of experience: July 1, 2017